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Grand Park Hotel

5.0 star property

Photo gallery for Grand Park Hotel

Outdoor pool
Outdoor dining
Lounge
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rafat St Al-Masyoun Heights, Ramallah
  • Place, Ramallah Palace of Culture
    ‪19 min walk‬
  • Place, Church of the Holy Family
    ‪5 min drive‬
  • Place, Al Manara Square
    ‪5 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 57 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 178 reviews
The price is NZ$394
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About the area

Ramallah

Located in Ramallah, Grand Park Hotel is within a 5-minute drive of Mount Herzl and Al Manara Square. .This luxury hotel is 10.7 mi (17.2 km) from Western Wall and 1.2 mi (1.9 km) from Ramallah Palace of Culture.

What's nearby

  • Ramallah Palace of Culture - 19 min walk - 1.6 km
  • Tomb of Mahmoud Darweesh - 3 min drive - 1.5 km
  • Dar Zahran Heritage Building - 5 min drive - 1.9 km
  • Church of the Holy Family - 5 min drive - 1.9 km
  • Al Manara Square - 5 min drive - 2.3 km

Getting around

  • Yekuti'el Adam Station - 11 min drive
  • Jerusalem (JRS-Malha Railway Station) - 20 min drive
  • Ben Gurion Airport (TLV) - 53 min drive

Restaurants

  • ‪Segafrado - ‬10 min walk
  • ‪Toasty - ‬3 min drive
  • ‪Eiffel Sweet - ‬3 min drive
  • ‪KFC - ‬8 min walk
  • ‪Allegro @ Mövenpick Hotel Ramallah - ‬14 min walk

About this property

Grand Park Hotel

Grand Park Hotel offers 83 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 83 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Grand Park Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Grand Park Hotel

Grand Park Hotel Ramallah

Grand Park Ramallah

Grand Park Hotel Hotel

Grand Park Hotel Ramallah

Grand Park Hotel Hotel Ramallah

Grand Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 11 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ordered a room for 3 people and was given a king bed with a twin mattress on the floor. Not very comfortable for the price and a 5 star hotel. People were very nice.
Stayed 1 night in Feb 2020

8/10 Good

Amjad, t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quite neighborhood, clean, good food, well maintained, plenty of parking space
Stayed 2 nights in Jan 2020

8/10 Good

Amani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable stay in Ramallah

Staff at Grand Park Hotel were extremely nice and welcoming. Rooms are big and comfortable with easy parking access if you are arriving by car. The dining areas are not smoke-free which is the only criticism I could find for this hotel. Restaurant was good and portions are very generous.
Stayed 1 night in Dec 2019

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand park ramallah

Overall good experience, staff where very helpfull , breakfast was below par, they could do much better in quality service and over all offerings. Room and cleanliness was at par.
Stayed 1 night in Nov 2019

10/10 Excellent

Riad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2019

6/10 Okay

Meri

Disliked: Cleanliness, property conditions & facilities

Unclean

The room was unclean they gave us a new room but also the second was unclean
Stayed 1 night in Sep 2019

6/10 Okay

Feras

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not professional staff. Food and beverages are not in a good quality
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
I liked the room. Spacious, well designed and comfortable. What I didn’t like is the erratic functioning of the TV and the fact that most of the machines in the gym were not functioning
Stayed 3 nights in Feb 2019

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Service is beyond everything, and that’s what I have found there. From the check in up till the check out the service was amazing. Thank you Rose for taking good care of us thank you Mohamed thank you every single one of you. Sorry I forgot all the names. I’ll be back in March see you then
Stayed 1 night in Feb 2019

10/10 Excellent

Rebecca

Very comfortable, convenient and good service. Rooms are nice and I would stay there again.
Stayed 2 nights in Nov 2018

8/10 Good

Samir, Kuwait

Liked: Cleanliness
Quite and close to city center and the room was spacious and convenient. TVs don’t work.
Stayed 2 nights in Oct 2018

4/10 Poor

Kunal, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel has a good street presence and has a pretty decent lobby, bar area. The room itself was not bad either. However for a 4 or 5 star hotel, this falls seriously short. Here are some reasons why: - I had two reservations for 2 individual nights with a different rate for both nights. The checkin staff refused to initially honor that rate and were pretty condescending and passive aggressive in saying no. I kept saying that I have a reservation through expedia (which they couldn’t find) and I kept saying them that I can show them my rate that I have booked, but it’s as if the check in staff were not listening. Frustrating to say the least. Any 4 or 5 star hotel would not talk to a guest like they did. - Housekeeping service was terrible. Asked for extra towels - never came. Asked them to come pick laundry for ironing - never came. Called multiple times. Level of disfunction high. - Bathroom in the room was really small. Really oddly shaped too. - Toilet was leaking water. Considering the water problems in the West Bank, you would expect this to be a non issue. Overall, I’d not stay here again, nor advocate this hotel to others.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience. Staff needs more customer service training.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Mohammed

Liked: Staff & service, room comfort
Good,,,,,,,,
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really a delight for the price!

They greeted with a drink; best latte I have had in a long time. Very clean and comfy room.
Stayed 1 night in Feb 2018

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Pleasurable
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is really thoughtful and people are very nice. When some problem occurs, they solve it immediately.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice hotel with a nice swimming pool.

Nice swimming pool but lack of entertainment at the hotel and nearby.
Stayed 3 nights in Jul 2017

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Mohamed is amazing and super personable Same with Summer at front office
Stayed 2 nights in Jul 2017

8/10 Good

yazan

Stayed 1 night in Jul 2017

8/10 Good

Muffin

Liked: Property conditions & facilities, room comfort
So far so good! I'm sure it's the best hotel in the area.
Stayed 2 nights in Jul 2017

10/10 Excellent

Talbeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort