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M Apartments & Hotel

3.5 star property

Photo gallery for M Apartments & Hotel

2 outdoor pools
Reception
2 outdoor pools
Premium bedding, minibar, free WiFi, bed sheets
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
KN1 1st avenue, Kigali, Kigali City
  • Place, Union Trade Center
    ‪17 min walk‬
  • Place, Kigali Heights
    ‪4 min drive‬
  • Place, Kigali Convention Centre
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Hill view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, minibar, free WiFi, bed sheets

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, minibar, free WiFi, bed sheets

Superior Double Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Kigali

Located in Kigali, M Apartments & Hotel is within a 5-minute drive of Union Trade Center and Kandt House Museum of Natural History. .This hotel is 1.8 mi (2.9 km) from Gikondo Market and 1.9 mi (3.1 km) from Ntarama Church.

What's nearby

  • Mambas Club - 17 min walk - 1.5 km
  • Union Trade Center - 17 min walk - 1.5 km
  • Ntarama Church - 3 min drive - 2.3 km
  • Kigali Heights - 4 min drive - 2.7 km
  • Kigali Convention Centre - 4 min drive - 3.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Question Coffee - ‬9 min walk
  • ‪Boho - ‬5 min drive
  • ‪Kivu Noir Café - ‬5 min drive
  • ‪Soy Asian Table - ‬5 min drive
  • ‪The Bistro - ‬10 min walk

About this property

M Apartments & Hotel

M Apartments & Hotel offers 116 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Kigali hotel provides complimentary wireless Internet access.

2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 116 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a communal living room, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kigali? This hotel has 2000 square feet (186 square meters) of space consisting of a conference center and 8 meeting rooms.
A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - fine-dining restaurant.
The Bar - Onsite piano bar. Open daily.
M Hotel Coffee Club - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • M Hotel Coffee Club
  • The Bar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (2,000 square foot of space)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

M Apartments & Hotel Hotel
M Apartments & Hotel Kigali
M Apartments & Hotel Hotel Kigali

M Apartments & Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dobbie

Travelled with partner
Liked: Staff & service
The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other amenities.
Stayed 4 nights in Oct 2025

2/10 Terrible

Verified traveller

SCARY EXPERIENCE

We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
Stayed 4 nights in Jun 2022

10/10 Excellent

ZerONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022