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Balmoral Arms

4.0 star property

Photo gallery for Balmoral Arms

Fireplace
View from room
Reception
Bar (on property)
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View map
13-15 Victoria Road, Ballater, Scotland, AB35 5RA
  • Place, Ballater Library
    ‪3 min walk‬
  • Place, Ballater Golf Club
    ‪3 min walk‬
  • Place, Balmoral Castle
    ‪12 min drive‬

Room options

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Cosy Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King Room

8.4 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King/Twin Room

Desk, laptop workspace, iron/ironing board, bed sheets

Classic King/Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Feature Double/King

Feature Double/King

Feature Double/King

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Junior Suite

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Ballater

Located in Ballater, Balmoral Arms is in a national park, a 1-minute drive from Ballater Golf Club and 9 minutes from Cairngorms National Park. .This hotel is 7.8 mi (12.5 km) from Balmoral Castle and 8.6 mi (13.9 km) from Royal Lochnagar Distillery.

What's nearby

  • Ballater Library - 3 min walk - 0.3 km
  • Victoria and Albert Halls - 3 min walk - 0.3 km
  • Ballater Golf Club - 3 min walk - 0.3 km
  • Cairngorms National Park - 12 min drive - 16.2 km
  • Balmoral Castle - 12 min drive - 15.4 km

Getting around

  • Aberdeen Airport (ABZ) - 62 min drive

Restaurants

  • ‪Keiller Lounge - ‬3 min drive
  • ‪The Bothy - ‬3 min walk
  • ‪brown sugar café - ‬2 min walk
  • ‪The Balmoral Bar - ‬3 min walk
  • ‪Keiller Brasserie - ‬3 min drive

About this property

Balmoral Arms

Hotel with free parking, steps from Ballater Golf Club
Balmoral Arms offers 46 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Stay in one of 46 guestrooms featuring flat-screen televisions. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Satisfy your appetite for lunch or dinner at The Dining Room, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekends.
The Dining Room - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 20 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Dining Room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 to 20 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Deeside Ballater
Deeside Inn
Deeside Inn Ballater
The Deeside Hotel Ballater
The Deeside Inn Ballater, Scotland
The Deeside Inn
Balmoral Arms Hotel
Balmoral Arms Ballater
Balmoral Arms Hotel Ballater

Reviews

Balmoral Arms Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 156 out of 303 reviews
Rating 8 - Good. 86 out of 303 reviews
Rating 6 - Okay. 43 out of 303 reviews
Rating 4 - Poor. 9 out of 303 reviews
Rating 2 - Terrible. 9 out of 303 reviews

Reviews

10/10 Excellent

Anick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff but the hot water did not get to our bathroom so we could not take a shower. We were told afterwards that there is a trick and that one should run faucet and shower hot faucet at the same time for 5 minutes to get the hot water going… The staff was really nice we changed room for personal reasons and they were quite accommodating and the breakfast was great.
Stayed 1 night in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Did not meet expectations

The hotel did not have a lift or a car park. The check in was painful. The lady behind the desk was very slow and unhelpful. We tried to book breakfast and she said earliest available was 8.15 am. On morning went down at 8 am dining room very quiet so went in. Why not let us book earlier. The hairdryer did not work. She told us there were no others available. Asked to speak to a senior member of staff. He subsequently gave us a replacement hair dryer. Made to feel a nuisance by receptionist. The teapot was full of water from someone else. I asked for some extra milk and it was like getting blood from a stone. Same receptionist. Breakfast - when went in the fruit platter was decimated. The server admitted they had had a large group in but said there was another platter prepared in the kitchen. I waited and waited and had to ask again for them to put out more fruit which they did reluctantly.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel right in the town near the river. Plenty of parking in a lot across the street. Good meals in the restaurant.
Stayed 1 night in May 2025

8/10 Good

Shelley

Liked: Cleanliness, property conditions & facilities
We had an unusual interaction with the reception staff when checking out, in that a member in our party was berated repeatedly for not advising the hotel about food allergies/sensitivities ahead of our stay. In fact the food allergies were communicated but apparently not passed along to the kitchen. Ao We think what happened is the chef reamed out the reception staff for not having advance warning, and then the reception staff in turn repeatedly berated us. The funny thing is that the chef came to our table for both meals and was quite lovely and accommodating, and the food was fine. It was just very odd.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Highly recommend! Gorgeous area.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely two night stay at the Balmoral Arms. Fiona in particular was a standout—warm and welcoming, and extremely helpful in assisting with dining reservations We hope to be back some day!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Had a good sleep. The rooms are so small small bed & bathroom. Had breakfast which was very average
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay!
Stayed 2 nights in May 2025

10/10 Excellent

Alana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and super accommodating. Room was spacious and comfortable. Luggage assistance would help a lot though.
Stayed 1 night in May 2025

10/10 Excellent

Nancy, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and charming hotel with a great bar. Several good restaurants nearby.
Stayed 2 nights in May 2025

8/10 Good

george

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the restaurant was beautiful. The receptionist when we checked in was absolutley lovely and she gave us lots of recommendations. Unfortunately there was a lot of noise from people walking outside our rooms and opening the hallway doors all night and it was hard to sleep. The mattress and pillows were a bit too hard to be comfortable. The breakfast was overall ok, though the porridge was watery and our first pot of tea was at best lunewarm but the 2nd pot after our complaint was nice and hot.
Stayed 1 night in May 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Would like better parking options
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel in Ballater. We enjoyed our stay there and the staff was wonderful.
Stayed 2 nights in May 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

We recommend

Excellent service, friendly staff, good food.
Stayed 2 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Slow service at breakfast
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay. We had dinner and breakfast at the hotel and both were excellent.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel was good overall but service in the restaurant was poor due to staff not being well trained
Stayed 3 nights in Apr 2025

8/10 Good

Scott

Stayed 1 night in Apr 2025

10/10 Excellent

Mauro

Stayed 1 night in Apr 2025