See all properties
Save

The Gananoque Inn

3.0 star property

Photo gallery for The Gananoque Inn

Exterior
Room, 2 Double Beds (Second Floor)
Theatre show
Lobby sitting area
Boating

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Place, Gananoque Boat Line
    ‪1 min walk‬
  • Place, Thousand Islands Playhouse
    ‪2 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪13 min walk‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Double Beds (Second Floor)

Room, 2 Double Beds (Second Floor)

Room, 2 Double Beds (Second Floor)

8.6 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.6 out of 10
Good
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Third Floor)

Room, 1 King Bed (Third Floor)

Room, 1 King Bed (Third Floor)

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Comfort Inn & Suites Thousand Islands Harbour District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
Comfort Inn & Suites Thousand Islands Harbour District

About the area

Gananoque

Located in Gananoque, The Gananoque Inn is just steps from Gananoque Boat Line and 8 minutes by foot from Confederation Park. .This hotel is 2 mi (3.2 km) from Shorelines Casino Thousand Islands and 5.1 mi (8.2 km) from The Landon Bay Centre.

What's nearby

  • Gananoque Boat Line - 1 min walk - 0.0 km
  • Thousand Islands Playhouse - 2 min walk - 0.2 km
  • Gananoque Municipal Marina - 7 min walk - 0.6 km
  • Confederation Park - 8 min walk - 0.7 km
  • Thousand Islands OLG Charity Casino - 13 min walk - 1.1 km

Getting around

  • Gananoque Station - 6 min drive
  • Kingston, ON (YGK-Norman Rogers) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Riva - ‬8 min walk
  • ‪Bar Petunia - ‬8 min walk
  • ‪Subway - ‬10 min walk

About this property

The Gananoque Inn

Hotel with free parking, steps from Gananoque Boat Line
The Gananoque Inn offers 53 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a fireplace in the lobby.
Enjoy local cuisine at Muskie Jake Tap and Grill, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 19.95 for adults and CAD 7.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between December 25 and December 27.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 19.95 for adults, and CAD 7.95 to 14.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

Reviews

The Gananoque Inn Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

4/10 Poor

Charley

Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Liked: Cleanliness
I just celebrated my one-year wedding anniversary at the Inn. The check in staff was very welcoming, the room was clean, quiet, safe and had a good feeling. My difficulty with my stay comes with the food service.. I had an unfortunate time at breakfast. (I’ve worked in restaurants so I have sympathy, however, it could have been handled better). I purchased a room that came with breakfast, which I won’t be doing if I return next year. Essentially, the servers/kitchen forgot our order somehow. We were brought the wrong meal two times, where we had to awkwardly send it back. About 7 or 8 tables arrived after us, were served, ate, and were ready to go. Then - towards the end, a staff member came up to us and said, “I’m sorry they area making your food now and it will be two minutes”. The food came and I was so uncomfortable at that point. The toast had been made in such a rush that it was cold and had unmelted butter sitting on it. After waiting 45 minutes for breakfast this felt pretty sad. No one offered a true (non-deflected) apology, no one offered a discount on the stay, or anything for free in order for the bad service. Kind of lame for a wedding anniversary breakfast! Sorry for the rough review, the hotel is nice and maybe the servers were having a hard day and dealing with some organizational issues. :(
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Travelled with partner
Disliked: Cleanliness
We liked that it was on the water. Our room had been remodeled it was good. Although it wasn't clean the floors were not vacuumed or moped we had no hand soap and there was an empty conditioner bottle in the shower. The complementary breakfast was okay could have been better. The waiters didn't check on us to see if we needed anything and the tables were very sticky and dirty we had to move 3 times to find a clean table. Needless to say we won't be coming back. The older white lady at the front check in counter need a raise she is a very lovely lady. Always has a smile our room keys stopped working half way through our stay and she was so lovely and fixed it right away. She is definitely an employee you need to keep.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all fantastic! They were so helpful and accommodating. The place was very charming and everything was walkable
Stayed 1 night in Aug 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely waterfront location in an older, pretty neighbourhood. Could walk to downtown shops and restaurants, the waterfront and boat tour boarding location. Bed was very comfortable. Free made to order breakfast was a nice bonus, served in restaurant with river and waterfront view.
Stayed 1 night in Jul 2025

6/10 Okay

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Hazel

Stayed 2 nights in Jul 2025

10/10 Excellent

Audra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous. They were very busy and probably could have used a few more servers in the restaurant but everyone was so pleasant and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

4/10 Poor

Lisa, Kitchener

Travelled with partner
Disliked: Cleanliness
No hand soap, bottom sheet not tucked in, just draped in bed. Mold in the shower, loud air conditioning, jacket from previous occupant left in room, leaving us wondering if it had been cleaned.
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
Lack of staff especially during evening dining. One waiter.
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Liked: Staff & service
The lady at the desk was not friendly and had a bad attitude towards my wife and I. We didn’t feel welcomed at all even if we dropped 309$ for 1 night.
Stayed 1 night in Jul 2025

8/10 Good

Charles

Hotel is in a great location , staff a very accommodating , our room was a good size , clean and reasonably up to date . Overall the public areas of the hotel need updating .
Stayed 1 night in Jul 2025

2/10 Terrible

Levis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! I had a terrible experience with a rude elderly lady at the front desk on the morning of July 22, 2025. We lost our breakfast ticket, and she rudely reminded me that she had given me one the day before. If you want to work with the public, you need to learn about customer service! The rooms are outdated, and the hotel has a foul odor. The restrooms are old and dirty, and the bed linens are in poor condition, with holes in them.
Stayed 1 night in Jul 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Gananoque Inn

Great location on the waterfront Owners and staff are very service oriented. Nice views of River during breakfast
Stayed 2 nights in Jul 2025

6/10 Okay

George

Travelled with partner
Disliked: Property conditions & facilities
Nice water view but garbage in the water which can be cleaned with a pool rod,also chairs outside needed cleaning ,the garbage can was overflowing from the time we got there to the time we left.The menu prices were very high compared to other restaurants.I will not be returning.
Stayed 1 night in Jul 2025

6/10 Okay

Andrew, Cobourg

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Badly in need of renovation. Very tired looking. No fridge in room. No tea in room (coffee only). No healthy items on the breakfast menu. Why no fresh fruit, cereal, yogurt etc. for those not wanting a heavy cooked breakfast. The only plus is the location. Will not stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

ROSEMARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sandesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David M

Stayed 2 nights in Jul 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, the staff were so very helpful and friendly! Dining onsite at restaurant was really very good, restaurant staff very friendly and nice to chat with. Check in was exceptional, the woman at the front desk was very pleasant and assisted us with all our question! ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but the bed was terribly hard. It left me with a sore back in the morning. The room itself was clean, however the towels had stains on them, and the shower doors were filthy. Though the rooms had air conditioning, the hallways did not. The breakfast was good, and included in the room price. The food was not buffet style, but we were given a good number of entrees to choose from. Service was quick, but the dining area was not air conditioned, and was unpleasant as it was a very warm day. The staff were friendly and helpful.
Stayed 1 night in Jul 2025