Hotel Four Seasons

3.0 star property

Photo gallery for Hotel Four Seasons

Property grounds
Exterior
Free daily continental breakfast
Exterior
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Hot tub

Explore the area

View map
18 Ruthven Road, Kingston, Saint Andrew
  • Place, Devon House
    ‪11 min walk‬
  • Place, Bob Marley Museum
    ‪4 min drive‬
  • Place, Jamaica House
    ‪4 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪24 min drive‬

Room options

Deluxe Room

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Room, Pool View

7.8 out of 10
Good
(41 reviews)
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Kingston

With a stay at Hotel Four Seasons in Kingston (New Kingston), you'll be within a 5-minute drive of Bob Marley Museum and Peter Tosh Museum. .This hotel is 9.6 mi (15.5 km) from Jamaica Beaches and 0.7 mi (1.1 km) from Devon House.

What's nearby

  • Emancipation Park - 9 min walk - 0.8 km
  • Devon House - 11 min walk - 1.0 km
  • Bob Marley Museum - 4 min drive - 2.5 km
  • Jamaica House - 4 min drive - 2.2 km
  • National Stadium - 4 min drive - 2.7 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 29 min drive

Restaurants

  • ‪Kingston Jerk - ‬7 min walk
  • ‪Trotters Café - ‬15 min walk
  • ‪Tastee - ‬2 min walk
  • ‪So-So Seafood Bar & Grill - ‬7 min walk
  • ‪Chicken-&-Tings - ‬8 min walk

About this property

Hotel Four Seasons

Hotel with 2 outdoor swimming pools, near Bob Marley Museum
Hotel Four Seasons offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Four Seasons has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Four Seasons Kingston
Hotel Four Seasons
Four Seasons Kingston
Hotel 4 Seasons
Four Seasons Hotel Kingston
Kingston Four Seasons
Four Seasons Kingston Jamaica
Hotel Four Seasons Jamaica/Kingston
Hotel Four Seasons Hotel
Hotel Four Seasons Kingston
Hotel Four Seasons Hotel Kingston

Hotel Four Seasons Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 381 out of 986 reviews
Rating 8 - Good. 346 out of 986 reviews
Rating 6 - Okay. 153 out of 986 reviews
Rating 4 - Poor. 51 out of 986 reviews
Rating 2 - Terrible. 55 out of 986 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Julia

The only thing no microwave in the room. This was a big disappointment.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

8/10 Good

joseph

Stayed 1 night in Jul 2025

8/10 Good

Faradaine

Liked: Cleanliness, staff & service
Property is nice with great customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Lachapelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

6/10 Okay

Shante

Travelled with family
Liked: Cleanliness, staff & service

It I’m but if you use to luxury this ain’t it

The food was great but it’s not a luxury hotel just a family style homely atmosphere. But watch the mango tree they fall every two mins but overall it was a decent stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal M

Liked: Cleanliness, staff & service, amenities
Excellent Service,Great Staff !!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location of the property. Very central to us and also quiet. The room and grounds are maintained to a high standard and there is parking.The jacuzzi was not working which is a shame. Staff were pleasant. The food menu had a lot to offer, and I enjoyed the food including the continental breakfast. Would visit again.
Stayed 4 nights in Jun 2025

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet affordable clean and every one is polite
Stayed 3 nights in Jun 2025

2/10 Terrible

VENESSA

Disliked: Cleanliness, staff & service, property conditions & facilities
I was awaken by persons using the pool at 11pm making alot of noise right until 2pm . Also the room was not clean i would reder to get a refund . Seevice poor . Bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Nardia, Negril PO

Stayed 1 night in Jun 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nadera

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Safe
Stayed 8 nights in Jun 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire staff is amazing. Joy in the rest lays has a smile and is professionally attentive. Jada at the front desk is always eager to help when asked. I’ve been to many hotels on stays here Kingston. If staying in Kingston I only recommend Four Seasons for your family, business, or vacation trips. Most professionally managed hotel on the island. Roberto R.
Stayed 2 nights in Jun 2025

8/10 Good

Tamekia

Liked: Staff & service, property conditions & facilities, room comfort

Our stay in Jamaica

May 8th to12th may. First let me say, my stay was lovely I had my daughter with me and we both had a great time, lovely breakfast dining except breakfast was quite repetitive every day if you don’t pay for additional breakfast.The hotel grounds was lovely and well kept the pool was fantastic very clean and fresh every day. One complain my daughter have really sensitive skin and was bitten by bed bugs very badly. I had to take her to the pharmacy and get her medication. Since we returned it has got better but she has light skin and she is now covered with very dark spots all over. This was not mosquitos the way the bites was on her skin was definitely bed bugs. We were in the same room and my bed was fine. I sat on her bed the first night and felt a sting but I ignored it the second day I thought it was mosquito bite then I notice there was hardly any mosquito in the room. Please get this check out. The hotel is beautiful and I wouldn’t want any one else to experience this especially children. Overall the service was great everyone was friendly. I hope I visit again soon 😊
Photo taken in hotel during our holiday.
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady who checked me in was very rude
Stayed 1 night in Jun 2025

6/10 Okay

Kadron

Stayed 2 nights in Jun 2025

8/10 Good

rubena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Microwave would be good more towel
Stayed 5 nights in May 2025

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go to the French restaurant
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2025

10/10 Excellent

Kwesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 3 nights in May 2025

8/10 Good

Beverlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone who's looking for a place to stay. However in the dining room my only concern is after removing the used plates they set the table without sanitizing the table or removing the table cover and just put the utensils down. My suggestion is to wrap the utensils in the napkin which also prevents flys from perching on them.
Stayed 7 nights in Apr 2025