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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Reception
Exterior
Terrace/patio
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(18 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillow-top beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(16 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(34 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(64 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Full-sized fridge, microwave, oven, stovetop

Homewood Suites by Hilton Waterloo/St. Jacobs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,014 reviews
The price is NZ$213
includes taxes & fees
30 Sept - 1 Oct
Homewood Suites by Hilton Waterloo/St. Jacobs

About the area

Township of Woolwich

Located in Township of Woolwich, Hampton Inn & Suites by Hilton Waterloo St. Jacobs is a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre. .This hotel is 0.4 mi (0.6 km) from St Jacobs Farmers Market and 1.7 mi (2.8 km) from University of Waterloo.

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Conestoga Mall - 3 min drive - 3.3 km
  • University of Waterloo - 4 min drive - 3.3 km

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪The Tamale Girl - ‬8 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, a quick walk to St. Jacobs Market District Visitor Information Centre
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms featuring microwaves. Your room comes with a pillowtop bed. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.
Satisfy your appetite with local cuisine at Das Bar, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1073 reviews
Rating 8 - Good. 273 out of 1073 reviews
Rating 6 - Okay. 68 out of 1073 reviews
Rating 4 - Poor. 28 out of 1073 reviews
Rating 2 - Terrible. 26 out of 1073 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, convenient, fairly priced
Stayed 1 night in Jun 2025

8/10 Good

CHONG MING, Surrey

Travelled with family
Friendly staff, nice and clean room, good location.
Stayed 2 nights in Jun 2025

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I expected from a Hampton Inn
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was amazing. She really made the whole experience very positive before we even got to our room.
Stayed 1 night in Jun 2025

10/10 Excellent

Chrissy

Stayed 1 night in May 2025

8/10 Good

Fiona

Stayed 1 night in Jun 2025

8/10 Good

PI YU

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, property is clean. Staff are nice and helpful. We will definitely stay here again in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. Staff was friendly and professional
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Stayed 1 night in Jun 2025

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was only one chair in our room which had two queen size beds. But when I asked for another chair it was given to us. I did hope for an arm chair it would have been more comfortable. But we made do.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and spacious. Modern and decorated well. Nice staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy-Anne

Stayed 1 night in Jun 2025

10/10 Excellent

SIRUI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience. The room is really big and clean .
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean, spacious, comfortable and pleasant service. Great amenities.
Stayed 2 nights in Jun 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful! My only suggestion is to improve the breakfast situation. The food wasn’t necessarily bad per se, rather just a little bland and short on options. Room was amazing and staff were amazing too!
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

10/10 Excellent

Yonette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. No complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Amenities
The bed was comfortable. Loved the fresh flowers on the table for breakfast. Good choices for breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Friendly

It is in a quiet neighborhood and yet close to grocery store /restaurants. Heated pool was a nice surprise and proximity to St Jacobs Market was a bonus
Stayed 3 nights in May 2025

10/10 Excellent

Dimeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and couldn't hear any noise from neighbors. It's great!
Stayed 1 night in Jun 2025