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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Restaurant
Point of interest
Exterior
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Kitchen

Standard Room, Kitchen

Standard Room, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen (Pet Friendly)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Roll-in Shower, Kitchen

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen (Pet Friendly)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,288 reviews
The price is NZ$158
includes taxes & fees
12 Apr - 13 Apr
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the area

Township of Woolwich

With a stay at Staybridge Suites Waterloo - St. Jacobs Area by IHG in Township of Woolwich, you'll be next to a golf course, within a 5-minute drive of University of Waterloo and St. Jacobs Outlets. .This golf hotel is 0.1 mi (0.2 km) from St. Jacobs Market District Visitor Information Centre and 0.2 mi (0.3 km) from St Jacobs Farmers Market.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St. Jacobs Country Playhouse - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 3 min walk - 0.3 km
  • Conestoga Mall - 3 min drive - 4.0 km

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪Ray Woodey's Craft Chippery - ‬3 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪State & Main Kitchen & Bar - ‬20 min walk
  • ‪Starbucks - ‬19 min walk

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping centre
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 802 reviews
Rating 8 - Good. 194 out of 802 reviews
Rating 6 - Okay. 52 out of 802 reviews
Rating 4 - Poor. 23 out of 802 reviews
Rating 2 - Terrible. 29 out of 802 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the most extensive I have ever experienced for free at a hotel. Lots of fresh fruit, juices, coffee, the usual bread, bagels, English muffins, waffles toppings for waffles and yogurt , Home fries, Bacon, Scrambled eggs and hard boiled eggs, baked beans and 4 different kinds of huge muffins. The suite was very clean and the kitchen was full size ,. The appliance wise practicly Even had a dish washer. The kids loved the pool. The building was very quiet. I would stay here again in a heart beat. I could have stayed another night, just to enjoy the peace and quiet!!!!!
Stayed 2 nights in Dec 2025

4/10 Poor

Andrea

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was blood on the mattress. We didnt discover it until.bwry late and some of us were already asleep We actually packed up and left a fay early as obvios bodily fluids is unacceptable I do have photos. I spoke with the front desk and they were unhelpful accept to advise we should have moves rooms in the middle of the night. My tequest to speak to someone regarding the blood was denied.
Blood stains on the mattress
Stayed 2 nights in Dec 2025

10/10 Excellent

Taryn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, acknowledgement that I’m a member, and nice rooms.
Stayed 1 night in Dec 2025

8/10 Good

Jerry

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place!
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Waterloo right next to St Jacob’s market and many antique shops.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrienn

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room!
Stayed 1 night in Nov 2025

10/10 Excellent

Bernhard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service Great food Great people
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness
Staff were all excellent. Very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Very spacious. We had a 2 bedroom suite that had a small living room and kitchen area with a fridge, dishwasher, toaster oven and stove top. Great breakfast. Across the road from St. Jacob’s Market.
Stayed 2 nights in Nov 2025

10/10 Excellent

ROGER

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and new feeling, in all aspects. The room was beautiful and minimalist—which is so helpful for cleanliness! The staff was very helpful and friendly. Breakfast was really great for a “continental” listing—we had eggs, hashbrowns, bacon, waffle maker, bread/bagel/muffin trays, yogurt bar and more!
Stayed 1 night in Nov 2025

10/10 Excellent

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Room clean comfortable and very nice. The breakfast choices are very good and tasty as well. Hot coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Carrie

The per night price is way too high for the 'experience', room and overall service. I would not go back
Stayed 2 nights in Nov 2025

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent and the breakfast is really good. Special nod to Diana at the front desk she always makes us feel welcome. The room is spacious and affordable
Stayed 2 nights in Aug 2025

10/10 Excellent

PAUL, Montreal North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel whenever we visit the family! Good breakfast variety and the staff is professional and courteous!
Stayed 3 nights in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
The room was displayed to recognize our anniversary. Very thoughtful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Would like a change in food options as we frequent the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
A ok
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout. Good buffet breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025