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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
Exterior
Exterior
Indoor pool
Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St. Jacobs Outlets
    ‪2 min walk‬
  • St Jacobs Farmers Market
    ‪5 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, Kitchen

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Check-in/check-out kiosk

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1148)
The price is NZ$211
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the area

Township of Woolwich

When you stay at Staybridge Suites Waterloo - St. Jacobs Area by IHG in Township of Woolwich, you'll be next to a golf course, within a 5-minute drive of St Jacobs Farmers Market and University of Waterloo. .This golf hotel is 0.1 mi (0.1 km) from St. Jacobs Outlets and 0.1 mi (0.2 km) from St. Jacobs Market District Visitor Information Centre.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St Jacobs Farmers Market - 5 min walk - 0.4 km
  • University of Waterloo - 4 min drive - 3.6 km
  • Wilfrid Laurier University - 6 min drive - 4.7 km

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, barbecue grills, and a banquet hall.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping centre

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 663 reviews
Rating 8 - Good. 156 out of 663 reviews
Rating 6 - Okay. 44 out of 663 reviews
Rating 4 - Poor. 22 out of 663 reviews
Rating 2 - Terrible. 26 out of 663 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was overall one of the best hotels we've ever stayed at. The staff, the room, and breakfast options were amazing.. outside however was littered everywhere which is not really a big deal but makes it feel less appealing. Doesn't reflect how nice and clean it is inside. Also the pool( which is shared with holiday in next door) was so strong with chlorine, we couldnt stay in. Kids were coughing, our eyes were burning... Such a shame. Almost perfect weekend.
Stayed 1 night in Mar 2025

2/10 Terrible

Adrian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel for families. Well kept and clean.
Stayed 2 nights in Mar 2025

8/10 Good

Brooklyn

Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, nice area

Stay was good. Room was nice. Buffet breakfast was excellent with many hot & cold items. Parking lot was too small, hard to find parking. Service was pretty good, amenties were good as well.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jamie

Travelled with group
Disliked: Amenities
Didn’t let us check in and wouldn’t give us a refund
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Houri, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniele

Stayed 1 night in Mar 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn and Blair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open the times listed. Rate was higher than what was booked.
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and vintage shopping

We had an awesome stay. We love going to st jacobs and its our choice hotel .
Stayed 2 nights in Mar 2025

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities
It is very cozy!
Stayed 1 night in Mar 2025

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a quiet get away and it was quiet! We enjoyed our get away
Stayed 2 nights in Mar 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Overall the stay was great. Check in was a breeze. Room was comfortable — had a mini kitchen with fridge, dishwasher, mini stove, plates and glasses.
Stayed 1 night in Mar 2025

10/10 Excellent

Cinderella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was excellent. Will come back for sure❤️🙏
Stayed 2 nights in Mar 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and a very good value. Complimentary popcorn in the room and free bites on M-W. Surprised me.
Stayed 1 night in Mar 2025

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
The suite is very spacious and well equipped. The staff was friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to write to you expressing my appreciation for the exceptional work that your team does at the Staybridge Suites. My recent stay was perfect from check in to check out. Your front desk team knew my requests and fulfilled them. The housekeeper that took care of my suite was detailed and also made sure I had ample supply of decaf coffee. The best part of my stay in your property was the towel art I found in celebration of my birthday. I'm glad I met the artist. Rean was very humble and warm. He's a great asset to your team and deserves recognition. Over-all your staff catered to all my needs and more. I look forward to staying at Staybridge Suites in the near future.
Stayed 3 nights in Feb 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at this hotel one day after snowmageddon and the parking lot had so much snow and very few cleared parking spots. I was grateful that there weren’t many guests, so we were able to park our vehicle in what I thought might have been an actual spot. With the amount of snow that area got hit with, I know that the snow crews were quite busy for days.
Stayed 2 nights in Feb 2025