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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
Exterior
Indoor pool
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,234 reviews
The price is NZ$169
includes taxes & fees
4 Jan - 5 Jan 2026
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the area

Township of Woolwich

With a stay at Staybridge Suites Waterloo - St. Jacobs Area by IHG in Township of Woolwich, you'll be next to a golf course, a 3-minute walk from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo. .This golf hotel is 0.1 mi (0.1 km) from St. Jacobs Outlets and 0.1 mi (0.2 km) from St. Jacobs Market District Visitor Information Centre.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St. Jacobs Country Playhouse - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 3 min walk - 0.3 km
  • Conestoga Mall - 3 min drive - 4.0 km

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪Ray Woodey's Craft Chippery - ‬3 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Perogie Palace - ‬4 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping centre
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 777 reviews
Rating 8 - Good. 189 out of 777 reviews
Rating 6 - Okay. 52 out of 777 reviews
Rating 4 - Poor. 22 out of 777 reviews
Rating 2 - Terrible. 29 out of 777 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Made an error with the booking and immediately called to correct the dates. Basically was told too bad, take it up with Expedia who said take it up with the hotel. Money is the only driver. Forget Albany form of customer service from either party.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alyxe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all was a nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to St Jacob’s area
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Kaitlin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Specifically chose this hotel because I enjoy having a kitchen when I’m travelling for work for an extended period of time. I found all the kitchen utensils and appliances to be quite used and appeared unclean. The staff was very helpful and providing a new coffee pot when I requested as the original one had a significant amount of rust inside the pot. Great location and friendly staff, just needs a little updating
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

PAUL, Montreal North

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we walked in the Staybridge Hitel we were met by a young man with a welcoming smile, he was professional and courteous, which for us is the beginning of a great stay! The breakfast buffet had lots to choose from, the scrambled eggs were fluffy and delicious, the bacon and the breakfast sausages was cooked to perfection. We will definitely return to this Staybridge for all our future annual visits to Waterloo!
Stayed 2 nights in Sep 2025

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room!

The room was huge and lovely. There was a kitchenette and living room with a separate bedroom. The fellow who checked us gave me the impression that we were disturbing him. He was far from welcoming and warm for a front desk clerk. The breakfast was adequate for this type of establishment. We were there for 4 nights, a change of breakfast items during this time would have been nice. On our first morning a whole tray of glassware was barely clean and as was much cutlery. Staff didn't seem phased by this. I subsequently used paper glasses in order to ensure cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great. Very clean, modern suite. Excellent location. St. Jacobs Market, St. Jacobs Theater, Restaurant, and Stockyards Craft Brew all within a very short walk. Great for spot for visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

barb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Sabrina

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Short staffed, we could not use the pool it was so cloudy and there was so much clorein it was burning iur eyes. We had no towels in our room
Stayed 2 nights in Aug 2025

10/10 Excellent

Judah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and professional staff. Impeccably clean. Quiet neighborhood.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, room comfort

Loved our stay

The staff are very friendly! The room is great! Large windows, bed was relatively comfortable. Over all great place!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marc, Lansdowne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to the market
Stayed 1 night in Sep 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay. Room was upgraded and it was a lovely surprise. The room was beautiful and spacious for our family. The only disappointment was the pool. It was intoxicating with chlorine and could only stay for a short time as it was too much. Overall a great stay though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Travelled with partner
Liked: Amenities
Nice stagg and clean room.
Stayed 1 night in Aug 2025

6/10 Okay

Alina

It was OK I guess it just have higher standards
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

8/10 Good

George Tina

Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Eleanor

Stayed 2 nights in Aug 2025

8/10 Good

Laurie

Stayed 2 nights in Aug 2025