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Mainstay Suites Knoxville - Cedar Bluff

2.5 star property

Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
Interior entrance
Exterior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
214 Langley Place, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About the area

Knoxville

With a stay at Mainstay Suites Knoxville - Cedar Bluff in Knoxville (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 11.4 mi (18.4 km) from Neyland Stadium and 11.6 mi (18.7 km) from Thompson–Boling Arena.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.0 km
  • Turkey Creek Shopping Center - 3 min drive - 5.7 km
  • University of Tennessee - 11 min drive - 21.6 km
  • Thompson–Boling Arena - 13 min drive - 22.6 km
  • Neyland Stadium - 13 min drive - 22.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬16 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Mainstay Suites Knoxville - Cedar Bluff

Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on request and change of towels can be requested.

Make yourself at home in one of the 96 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves, and housekeeping is provided on request.
This hotel has 3 floors in 1 building and offers designated smoking areas.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - June 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 112 out of 296 reviews
Rating 8 - Good. 47 out of 296 reviews
Rating 6 - Okay. 45 out of 296 reviews
Rating 4 - Poor. 44 out of 296 reviews
Rating 2 - Terrible. 48 out of 296 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

4/10 Poor

Kenneth

Stayed 2 nights in Nov 2025

10/10 Excellent

Andy

Stayed 1 night in Nov 2025

2/10 Terrible

Mounika

Stayed 4 nights in Nov 2025

2/10 Terrible

Kristina, Knoxville

Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room its self was fine, however the customer service was horrible. The manager or owner of the property was rude, disrespectful and mean. I have worked the front desk of hotels since 2018 and know very well how someone is so supposed to carry themselves when speaking with a guest. He came banging on my door and then opened my door without permission and screamed at at me saying I needed to checkout or pay when I had already paid for the reservation and checked in the orevious night to extend my stay. He kept questioning if my dog was truly a service animal implying that I was lying. He also made disrespectful remarks about me and my family being homeless and junkies when we’ve never done drugs. When I showed him that he was wrong he didn’t even so much as look my direction or offer an apology. He was like this n for the entire stay. I’ve never felt more belittled as much as I was this last few days.besides that, there were roaches in the room and housekeeping never came to exchange linens or take the trash etc. I will never stay there again. And I cleaned the room spotless on my way out and he refused to give me my $100 deposit back.
Stayed 1 night in Nov 2025

2/10 Terrible

Herman

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dated
Stayed 1 night in Nov 2025

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not the best..but it works
Stayed 1 night in Nov 2025

10/10 Excellent

Carley

Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean, location was excellent
Stayed 1 night in Nov 2025

2/10 Terrible

Mahdi

Stayed 3 nights in Oct 2025

2/10 Terrible

VALERIE

Disliked: Cleanliness, staff & service
No internet the entire time we were there. Other rooms were complaining to front desk about it when I checked in too. Rupa, front desk clerk, followed us to our room to make sure we didn’t have a pet with us?? Seriously? The room we were assigned was located at the back and there is very little door/window insulation so we heard loud interstate noise and sirens all night (it was the loudest room I’ve ever stayed in). Got no sleep at all. Will not stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Travelled with pets, Travelled with partner
Everything was adequate.
Stayed 1 night in Oct 2025

4/10 Poor

Mario

Stayed 4 nights in Oct 2025

8/10 Good

andres

Stayed 5 nights in Oct 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room itself was dated but okay. There were roaches present in the kitchenette as well as the bathroom. In the shower, the switch between faucet and shower output broke as soon as we tried to use it. Some of the other guests were pretty loud
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super functional and would give you the opportunity to keep food and cook if that's what you were looking for or just give you a place to crash if that's what you were looking for. The parking situation was a bit constrained but not terrible.
Stayed 2 nights in Oct 2025

4/10 Poor

George (Larry)

Disliked: Cleanliness, room comfort
It’s a cheap place. Not up to Choice standards. Dirty bathroom. Room smelled like a smoking room. Will not book again.
Stayed 2 nights in Oct 2025

8/10 Good

Stacy

Stayed 1 night in Sep 2025

2/10 Terrible

Tyra

Disliked: Cleanliness, property conditions & facilities
Roaches
Stayed 1 night in Oct 2025

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Desk clerk had to go check and see if a room was clean or not before I could check in. I really just wanted to go to bed...instead I'm waiting in the lobby for "2 minutes please"...it's been 5.. sigh
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Stayed 1 night in Sep 2025

4/10 Poor

Valerie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Roaches in this unit! Multiple joles around the room and around shower head. Outlet not safe when item was plugged in.
Stayed 3 nights in Sep 2025