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WoodSpring Suites Knoxville West

2.5 star property

Photo gallery for WoodSpring Suites Knoxville West

Exterior
Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
320 North Gallaher View Rd NW, Knoxville, TN, 37923
  • Place, Regal Downtown West
    ‪17 min walk‬
  • Place, West Hills Tennis Center
    ‪18 min walk‬
  • Place, West Town Mall
    ‪1 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Queen Suite Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite Accessible

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite with Sofa Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite with Sofa Accessible

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite Two Queen Beds Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite

Queen Suite

Queen Suite

8.8 out of 10
Excellent
(38 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite w/ Dishwasher (Dishes/Cookware Included)

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite w/ Dishwasher (Dishes/Cookware Included)

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite with Sofa

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite with Sofa

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite Two Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite Two Queen Beds w/ Dishwasher (Dishes/Cookware Included)

Desk, laptop workspace, blackout curtains, iron/ironing board

Queen Suite Two Queen Beds w/ Dishwasher (Dishes/Cookware Included)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for QUEEN SUITE W/ SOFA and DISHWASHER (DISHES/COOKWARE INCLUDED)

Desk, laptop workspace, blackout curtains, iron/ironing board

QUEEN SUITE W/ SOFA and DISHWASHER (DISHES/COOKWARE INCLUDED)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Knoxville

With a stay at WoodSpring Suites Knoxville West in Knoxville (West Hills), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 8.9 mi (14.3 km) from Neyland Stadium and 9.1 mi (14.7 km) from Thompson–Boling Arena.

What's nearby

  • Regal Downtown West - 17 min walk - 1.4 km
  • West Hills Tennis Center - 18 min walk - 1.5 km
  • West Town Mall - 1 min drive - 1.7 km
  • Regal Cinebarre West Town Mall - 2 min drive - 2.0 km
  • University of Tennessee - 10 min drive - 17.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬11 min walk
  • ‪Philly Pretzel Factory - ‬6 min walk

About this property

WoodSpring Suites Knoxville West

Hotel in Knoxville with free parking
WoodSpring Suites Knoxville West offers 122 accommodations with complimentary toiletries and blackout drapes/curtains. 50-inch Smart televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 122 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 50-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, an elevator, and a water dispenser. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 9:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Bed sheets fee: USD 7.00 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Towels fee: USD 7 per accommodation, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Free in-room WiFi has a 3-device limit

Property is also known as

WoodSpring Suites Knoxville Cedar Bluff
WoodSpring Suites Knoxville - Cedar Bluff Hotel
WoodSpring Suites Knoxville - Cedar Bluff Knoxville
WoodSpring Suites Knoxville - Cedar Bluff Hotel Knoxville

WoodSpring Suites Knoxville West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 558 reviews
Rating 8 - Good. 115 out of 558 reviews
Rating 6 - Okay. 75 out of 558 reviews
Rating 4 - Poor. 35 out of 558 reviews
Rating 2 - Terrible. 27 out of 558 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Becki

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly, helpful, respectful. room spacious, clean, and bathroom set up well for those of limited mobility. will recommend this hotel to friends and family
Stayed 11 nights in Oct 2025

8/10 Good

Alexa

Stayed 1 night in Oct 2025

10/10 Excellent

John Ryan and Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent, from the registration, with a very helpful front office worker, to the room, which had everything I could want. The location is superb, just a few hundred yards off the highway with plenty of parking. At night, there was perfect quiet. I will definitely stay here when I return to Knoxville.
Stayed 6 nights in Oct 2025

6/10 Okay

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable but no desk service without calling #500. We travel and book hotels at least 10 times a year and I have to say, although this is the ONLY hotel without at least a continental breakfast, the fact that there wasn’t even coffee is what makes me give only 3 stars. That was a definite demerit.
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Facility has no coffee no ice machine you have to ask for iron hairdryer I had reserved queen suite with roll in shower and was given traditional bathroom with no grab bars
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean and conveniently located. Staff was nice and it was nice to have a mini kitchen. My only complaint would be that they charge you for anything above the bare minimum... ex. no coffee maker unless you pay extra.
Stayed 1 night in Oct 2025

6/10 Okay

Nora

Liked: Staff & service
Disliked: Cleanliness

for pet only

The room appeared clean but there was a powerful odor of dog urine/cleaner in the room
Stayed 1 night in Oct 2025

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service
Bad awful yuck
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly Lynne

Stayed 3 nights in Oct 2025

6/10 Okay

Lindsay

Smelled like weed
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2025

10/10 Excellent

Aminha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel. Was nice and comfortable. We loved our 2 stays in 1 month…..
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good best price
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were just there for one night in prep for a flight. Very clean, quiet hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Sherill

Travelled with family

Dial500 to ✅ in. You can't enter the front door

It was weird upon check in, the door was locked and you have to dial500 to connect to the front desk and the guy showed after talking on the phone. Ask your info, give you the key and close the window front desk. The room is clean but you will see dust in the corner of each room.. pillow is not comfortable. Big room and smell good . Same thing in the morning upon check out.. window front desk is closed and I leave the key under the metal window. No breakfast , no talking to the people in the front desk and you leave . Use your key to enter the 2 locked door in the front building , Overall great stay.
Stayed 1 night in Oct 2025

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness
Only complaint was not having coffee available.
Stayed 1 night in Oct 2025

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We got a call before we arrived asking if we’d be there by 9:00pm. The front desks closed at 9:00pm. We never heard of such a thing and we were not told this up front. The beds were very hard. Bedding was old. Bathroom was not clean. Pubic hair on toilet. There was no one on the desk between 9pm and 10am. Would not recommend this place.
Stayed 1 night in Oct 2025

8/10 Good

Tim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Mattresses could definitely use an upgrade. Bed in wheelchair accessible room too low for easy transfers.
Stayed 3 nights in Oct 2025

8/10 Good

diana

Stayed 1 night in Oct 2025

10/10 Excellent

Sayda

Stayed 1 night in Oct 2025

4/10 Poor

Pamela L

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough linen or toliet tissue. hard bed, Drunk people walking around complaining at the front desk. No coffee what so ever in the place! terrible place to stay for the high price.
Stayed 3 nights in Oct 2025

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, amenities
Clean room, bed was ok, friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time staying at this hotel and found the room clean and well maintained If you are a light sleeper this is not the hotel for you. The walls are paper thin. We could hear the conversation being had in the next room. Also, the foot traffic from the room above was very disturbing. The front desk staff was very responsive to our complaint and rectified the situation twice. The room was occupied by 5 people (3 children) and a dog the bombardment was constant AM & PM
Stayed 2 nights in Oct 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Hotel was servicable. Clean room. Recommend a top floor as you can easily hear footsteps and furniture movement above. Front desk is only manned between the hours of 10-6 on weekends, which is odd to me.
Stayed 2 nights in Oct 2025