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Kobe Marriott Hotel

3.5 star property

Photo gallery for Kobe Marriott Hotel

Lounge
Fitness facility
Lobby
Room, 1 King Bed, Non Smoking
Club Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Place, Kobe Harborland
    ‪1 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Place, Meriken Park
    ‪11 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪97 min drive‬

Room options

View all photos for Harbor Deluxe Twin Room Non-smoking

Premium bedding, minibar, in-room safe, individually furnished

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Harbor Twin Room

  • Sleeps 2

Harbor Superior Twin Room

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

●Rokko Deluxe Twin Room

  • Sleeps 3

Rokko Double Room

  • Sleeps 2

View all photos for Rokko Suite

Premium bedding, minibar, in-room safe, individually furnished

Rokko Suite

  • Sleeps 2

Family Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2

View all photos for Economy Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Economy Twin Room

  • Sleeps 2

View all photos for Family Suite, 3 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Family Suite, 3 Single Beds

  • 53 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 3 Single Beds

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 3 Single Beds

  • 39 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Club Room, 2 Single Beds

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

Semi-Double Room-Smoking

  • Sleeps 2

View all photos for Semi-Double Room-Non-Smoking

Premium bedding, minibar, in-room safe, individually furnished

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

View all photos for Rokko Triple Room-Non-Smoking

Coffee and/or coffee maker

Rokko Triple Room-Non-Smoking

  • Sleeps 3

View all photos for ●Rokko Triple Room-Smoking

Premium bedding, minibar, in-room safe, individually furnished

●Rokko Triple Room-Smoking

  • Sleeps 3

View all photos for Rokko Deluxe Twin Room-Non-Smoking

Premium bedding, minibar, in-room safe, individually furnished

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Rokko Superior Twin Room-Non-Smoking

Premium bedding, minibar, in-room safe, individually furnished

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Rokko Superior Twin Room-Smoking

Premium bedding, minibar, in-room safe, individually furnished

Rokko Superior Twin Room-Smoking

  • Sleeps 3

View all photos for Economy Twin Room Smoking

Premium bedding, minibar, in-room safe, individually furnished

Economy Twin Room Smoking

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Rokko Twin Room - Non-Smoking

Premium bedding, minibar, in-room safe, individually furnished

Rokko Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Twin

Premium bedding, minibar, in-room safe, individually furnished

Twin

  • Sleeps 2

View all photos for Superior Twin

Premium bedding, minibar, in-room safe, individually furnished

Superior Twin

  • Sleeps 3

View all photos for King

Premium bedding, minibar, in-room safe, individually furnished

King

  • Sleeps 2

View all photos for Triple

Premium bedding, minibar, in-room safe, individually furnished

Triple

  • Sleeps 3

View all photos for Deluxe Twin

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin

  • Sleeps 4

View all photos for Deluxe Triple

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Triple

  • Sleeps 3

View all photos for Club King

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Club King

  • Sleeps 2

View all photos for Club Twin

Miscellaneous

Club Twin

  • Sleeps 2

View all photos for Club Deluxe King

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Club Deluxe King

  • Sleeps 2

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About the area

Kobe

Kobe Marriott Hotel is centrally located in Kobe, a 4-minute walk from Kobe Harborland and 7 minutes by foot from Kobe Anpanman Children's Museum & Mall. .This hotel is 2.5 mi (4 km) from Minatogawa Shrine and 2.8 mi (4.5 km) from Kobe Culture Hall.

What's nearby

  • Kobe Harborland - 1 min walk - 0.2 km
  • Motomachi Shopping Street - 6 min walk - 0.5 km
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.6 km
  • Meriken Park - 11 min walk - 1.0 km
  • Kobe Tower - 11 min walk - 1.0 km

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪神戸クック･ワールドビュッフェ ハーバーランド店 - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪万葉庵 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬5 min walk

About this property

Kobe Marriott Hotel

Central hotel with 2 restaurants connected to a shopping center in Kobe
Kobe Marriott Hotel offers 186 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 65-inch Smart televisions come with digital channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with hydromassage showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.
Make yourself at home in one of the 186 individually furnished guestrooms, featuring refrigerators and minibars. 65-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a picnic area.
Enjoy Chinese cuisine at Mandarin Court, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Mandarin Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Harbor Cafe - Onsite bar. Open daily.
The Grill Table - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,800 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Tea service

Restaurants on site

  • Harbor Cafe
  • Mandarin Court
  • The Grill Table

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor entertainment area
  • Picnic area

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person
  • Covered self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Kobe Marriott Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel
Stayed 2 nights in Apr 2025

8/10 Good

Warren, Santa Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaning is very poor and unhygienic

From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Badly stained carpet in need of a shampoo

Stayed 5 nights in Apr 2023

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Travelled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022