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Sheraton is not carrying its brand. Carpet in the corridor was awful and smelly. Room is ok, Staff is is really good and the view from the room is nice.

Celebrating a milestone wedding anniversary, my wife and I stayed in one of the nicest rooms; the SeaPine Flow Suite. We wanted something a bit special for our anniversary and the venue certainly didn’t disappoint. The room was amazing; an enormous open plan space with a super-king sized bed, sofa, two TVs and a wonderful shower, along with a large private pool and sizeable outdoor patio space. We knew from the moment we arrived we knew we’d picked well. Everyone was most welcoming and couldn’t do more for us. Being the largest room must’ve conferred a bit of special attention as everyone seemed to know who we were before we gave our room number for anything. Or perhaps they were all just very welcoming with great memories, but either way, it made us feel very special and well looked after. Special thanks staff; Vasilis and Fereniki - who were both super welcoming and chatty, greeting us with a smile and a cheery “Kalimera” every day at breakfast. In the bar - Elisabeth during the day and Savvas in the evenings, both very attentive with Elisabeth teaching us some Greek phrases and Savvas ferrying a never ending stream of different cocktails each night. Thank you both. It was lovely to be greeted by the hotel manager, Georgios, one night after dinner. And finally at the Meditteraneo restaurant - Ali was a lovely gentleman, wishing us many happy returns on our wedding anniversary itself and was polite and attentive, looking after us for a couple of nights.

Amazing

Absolutely wonderful stay! It was my first solo holiday trip in years & I was feeling anxious about going alone. However, I needn't have worried, the staff always made me feel very welcomed & 'at home'. A special shout out to Lulu (Lucrezia) & Nicolas on the Animation team for their positivity & charm! Lulu ran morning stretching classes by the pool & afternoon gentle yoga by the beach. Having yoga on the programme was one of the reasons I opted for this hotel, along with the spa facilities, gym & indoor heated pool. I was given a room upgrade & the room was beautiful, overlooking the pool and sea, with a seated area to relax in with welcome water & fruit. The outdoor pools were very cold but I still braved them everyday & on the last day it was very refreshing from the heat. As a suggestion, it would be nice to have one heated outdoor pool. The indoor pool, jacuzzi & steam rooms were lovely to warm up in after too although could do with a little sprucing up! The staff at the pool bars & lifeguards were also very welcoming & helpful. Thank you to Dennis for finding my bracelets left by the pool & to Lukas & Marios for being lovely waiters :) The food was some of the best I have ever experienced in an all-inclusive buffet style. Plenty of choice & varied each day so as to not get bored. The views from the restaurant were stunning & the staff friendly & efficient. It was nice that they remembered me & that I liked to sit outside. I can't wait to come back! :)

Good

We have just come back from a truly amazing experience from all the team at Casa Cook! Anyone thinking of booking, we couldn’t recommend it enough- book!! You will not be disappointed, the staff are so friendly and welcoming. The food was delicious, an amazing selection at breakfast and dinner. Wish we stayed longer to try more of the food available. Five star experience at dinner from all the staff. Stunning surroundings within the complex. We were lucky enough to be surprised with being upgraded to one of the best villas. Never experienced this before and wondered what the catch was, but no catch. We really appreciated this wonderful gesture! We are already planning on returning, when we were there, a few other people were returning guests, which speaks volumes. Thank you so much to everyone at Casa Cook for being a part of making our beautiful holiday memories x