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Crown Garden Hotel

3.0 star property

Photo gallery for Crown Garden Hotel

Beach
Front of property
Deluxe Premier
Restaurant
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
PT 302 & 303, Jalan Kebun Sultan, Kota Bharu, Kelantan, 15300
  • Place, Siti Khadijah Central Market
    ‪7 min walk‬
  • Place, Handicraft Village and Craft Museum
    ‪9 min walk‬
  • Place, Muhammadi Mosque
    ‪10 min walk‬
  • Airport, Kota Bharu (KBR-Sultan Ismail Petra)
    ‪14 min drive‬

Room options

View all photos for Superior Double

Superior Double

Superior Double

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Premier

Deluxe Premier

Deluxe Premier

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

View all photos for Family Room

In-room safe, free WiFi, wheelchair access

Family Room

  • Sleeps 2

Deluxe Premier Room

  • Sleeps 2

View all photos for Executive Suite

In-room safe, free WiFi, wheelchair access

Executive Suite

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

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About the area

Kota Bharu

With a stay at Crown Garden Hotel in Kota Bharu, you'll be within a 10-minute walk of Siti Khadijah Central Market and Kampung Kraftangan. .This hotel is 0.5 mi (0.9 km) from Istana Batu and 0.6 mi (1 km) from Sultan Mohammad IV Stadium.

What's nearby

  • Siti Khadijah Central Market - 7 min walk - 0.6 km
  • Handicraft Village and Craft Museum - 9 min walk - 0.8 km
  • Istana Jahar - 9 min walk - 0.8 km
  • Muhammadi Mosque - 10 min walk - 0.9 km
  • Kota Bharu Mall - 2 min drive - 1.9 km

Getting around

  • Wakaf Bharu Station - 13 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra) - 16 min drive

Restaurants

  • ‪Tea Garden - ‬1 min walk
  • ‪千里香茶餐室 （亚山肉骨茶） - ‬1 min walk
  • ‪Crown Garden Hotel - ‬1 min walk
  • ‪国宾茶餐室 - ‬1 min walk
  • ‪金宾茶餐室 Restaurant Kam Pan - ‬1 min walk

About this property

Crown Garden Hotel

Crown Garden Hotel offers 81 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Crown Garden Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: MYR 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 50.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 35.00 per room (one way)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out fee: MYR 100.00 (subject to availability)
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Property Registration Number 200801038764

Property is also known as

Crown Garden Hotel Kota Bharu
Crown Garden Kota Bharu
Crown Garden
Crown Garden Hotel Kota Bharu Kelantan
Crown Garden Hotel Hotel
Crown Garden Hotel Kota Bharu
Crown Garden Hotel Hotel Kota Bharu

Crown Garden Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 35 reviews
Rating 8 - Good. 13 out of 35 reviews
Rating 6 - Okay. 11 out of 35 reviews
Rating 4 - Poor. 7 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Azwaniza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff jaga parking friendly. Everything love it.
Stayed 1 night in Jan 2025

4/10 Poor

CHEE KHEONG

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Old and dirty towels. Staff respond is poor.
Stayed 2 nights in Apr 2022

6/10 Okay

dalila

Business traveller
Liked: Cleanliness, staff & service
very afffordable. not expect so much. basic amenities availble. but the hotel is bit too old. but value the money
Stayed 1 night in Oct 2021

8/10 Good

LIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Ramli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At price, it worth staying

Location is good with shopping centre nearby with just a walking distance. There a lot of eateries around. As for the room, there is a tv but only 2 channel to view. Front desk staff are kind and very helpful
Stayed 2 nights in Feb 2020

6/10 Okay

Lim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location. Services are quite poor. A lot of items are only available upon request
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Norazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Hui Ming

Disliked: Cleanliness, staff & service

location is good but not the hotel condition

Hotel location is good n convenient. many stalls along the street. there's one famous nasi ayam kukus nearby but very long queue. the receptionist is very friendly n too bad forgotten to mark her name. the rest of the staff so so ... no smiling face n no greeting at all. housekeeping service is very poor too. hotel condition is old n it would rate better / attract more guests if they can improve & re touch~up the hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Henry, Ipoh, Perak DR

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
The only LIKE that I love most.. Is the LOCATION as its everybody's preferred CHOICE : there are 3 banks, Food are aplenty... all within walking distance...
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
some staff give very excellent servis.. keep it up
Stayed 2 nights in Apr 2019

6/10 Okay

Juliana, Penang, My

Liked: Staff & service
Pros: Nice reception Clean room Cons: No towel until 12am very bad Sound proofing bot good and we can here all the noise from banquet hall for cny dinner Bed is too soft Room quite small
Stayed 1 night in Feb 2019

6/10 Okay

Faizulzila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv rosak, Telefon bilik rosak
Stayed 1 night in Feb 2019

6/10 Okay

Mun

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Tan, Kelantan

Liked: Cleanliness
Disliked: Property conditions & facilities

Unpleasant experience

The door of the room can’t open. I call the receptionist and promised to come up to solve it. Waited for more than ten minutes, no come up. Go down to the reception counter and a man follow me to solve it It should not happen this way
Stayed 1 night in Oct 2018

8/10 Good

SAADATUL NAFISAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Nur syafiqah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty place , comforter not change very smelly room
Stayed 1 night in Sep 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities

Good location but room lack of view

Good location, at a quiet corner but within walking distance to shopping and eateries. Room was small and had no view. My window was facing another room's window. Breakfast lacks variety.
Stayed 1 night in Jul 2018

4/10 Poor

KAZUHIRO

Disliked: Cleanliness, property conditions & facilities, room comfort

No Standard

Room is very smelly. No windows.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, good value

Nice location with good wifi. they have acceptable breakfast spread. Parking could be an issue if they have events like wedding dinner at night
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Never Again.

I paid extra to get deluxe room but given a room without window. I believe they purposely choose the room for online customer.The hotel location is at secluded area and you don't feel safe to walk arround especially if you are alone.

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: Location is good...in Chinatown itself with loads of food everywhere. Friendly staff. Negatives: Hotel needs a huge revamp. The condition of the room I stayed is worn & old. not worth the money. Small vs other hotels I stayed before within tht price range. Slow wifi. Old box TV...not even flat screen. Moldy toilet tiles. Even the chrome on the shower severely corroded. Unless they do a major upkeep of the hotel, I can safely say I will not stay here again.