Hyatt Regency Hong Kong, Tsim Sha Tsui

4.5 star property

Photo gallery for Hyatt Regency Hong Kong, Tsim Sha Tsui

Minibar, in-room safe, desk, iron/ironing board
Shopping centre
Bar (on property)
Ballroom
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
18 Hanoi Road, Tsim Sha Tsui, Kowloon
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪5 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

Harbour View Twin Room

  • 28 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Twin Bed Room with Club Access

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Harbour View King Room

  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Twin Bed Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

King Bed Room with Club Access

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Bed Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

Regency King Suite with Club Access

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Regency Executive King Suite with Club Access

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Harbour View

  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour View Twin Room with Club Access

  • 28 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Corner King Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Regency Harbour View King Suite with Club Access

  • 49 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Corner Twin Room

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Kowloon

A stay at Hyatt Regency Hong Kong, Tsim Sha Tsui places you in the heart of Kowloon, within a 15-minute walk of Harbour City and Victoria Harbour. .This eco-certified hotel is 1.8 mi (2.8 km) from Kowloon Bay and 6.4 mi (10.3 km) from Ocean Park.

What's nearby

  • Times Square Shopping Mall - 4 min drive - 3.5 km
  • Central Plaza - 4 min drive - 3.8 km
  • Hong Kong Convention and Exhibition Centre - 4 min drive - 3.8 km
  • Hong Kong - Macau Ferry Terminal - 5 min drive - 5.2 km
  • Lan Kwai Fong - 6 min drive - 5.5 km

Getting around

  • Whampoa Station - 3 min drive
  • Hong Kong East Tsim Sha Tsui Station - 4 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • ‪Pan De Pain Pancakes & Sweets - ‬1 min walk
  • ‪Biergarten - ‬3 min walk
  • ‪請請吧 - ‬2 min walk
  • ‪Ahan Thai 阿閒泰 - ‬3 min walk
  • ‪Playa De Papagayo - ‬1 min walk

About this property

Hyatt Regency Hong Kong, Tsim Sha Tsui

Eco-certified hotel with an outdoor pool connected to a shopping center in Kowloon
Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 381 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe - This café serves breakfast, lunch, and dinner.
Hugos - This restaurant serves lunch and dinner. Open daily.
The Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: HKD 305.80 for adults and HKD 152.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe
  • Hugos
  • The Chinese Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Playground

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 6 2025 to May 30 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 305.8 for adults and HKD 152.9 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Property is also known as

Hyatt Regency Hong Kong Tsim Sha Tsui
Hyatt Regency Hotel Hong Kong Tsui Tsim Sha
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong
Hyatt Regency Hong Kong Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui Hotel
Hyatt Regency Hong Kong, Tsim Sha Tsui Kowloon
Hyatt Regency Hong Kong, Tsim Sha Tsui Hotel Kowloon

Hyatt Regency Hong Kong, Tsim Sha Tsui Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1005 reviews
Rating 8 - Good. 334 out of 1005 reviews
Rating 6 - Okay. 54 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and service

Location is excellent! K11 mall directly below hotel and also MTR station. Lots of eateries around. Harbour is just 5 mins walk away. Only thing I didn’t get a good harbour view from room. Service from concierge is excellent. Only thing properly need to change is the hair dryer. Still using the big and heavy VS hairdryer. Prefer lighter and smaller easy to use. Sound proofing is good as I am a light sleeper. Pillow can be better as it’s a little too soft. I will be back to stay in this hotel when visit HK again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 3 nights in Mar 2025

10/10 Excellent

Hua Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service and room is clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge, Honolulu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service and very accommodating. I’ll be looking forward to seeing at this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda, Lompoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Hyatt, staff were super helpful and very nice. The area was very well located and near to many shops and restaurants.
Stayed 4 nights in Feb 2025

10/10 Excellent

DIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- competent staff! Will stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

Xiao L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything is good
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay and service

Service was lovely! Ben Chan at guest services took great care of us and helping weigh all our heavy luggage multiple times to ensure we did not go over the limit. The location was walking distance to train station and many popular food spots. We loved our stay aside from the cigarette reeking elevators and lobby.
Stayed 5 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Huyen

Stayed 4 nights in Dec 2024

8/10 Good

paul ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

winston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Ho Chee

I am extremely disappointed with my recent stay at Grand Hyatt (Hong Kong), especially considering the high cost of the stay and the hotel's 5-star rating. Upon arrival, I was surprised to find that basic amenities like a personal care kit were not provided, which I would expect at a hotel of this caliber. This was just the beginning of a frustrating experience. The worst part of my stay occurred at check-out. I was falsely accused of using a comb and shaver that I never used, and I could not even find these items in the room. The staff insisted that I would be charged for them. After returning to my home country and reviewing the invoice, I discovered that the charge was actually for a shower cap, which we did use. While the charge itself was correct, the entire experience was handled poorly and left me feeling stressed and frustrated. Given the combination of poor service, incorrect accusations, and the lack of attention to detail, I can confidently say that I will never be returning to this hotel. The overall experience was a huge disappointment, and I would not recommend this hotel to others.
Stayed 2 nights in Dec 2024

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent and location is very good.
Stayed 8 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in a wonderful location. Entrance is very low key, though, so be sure you don't miss it. This was my second week-long stay.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location and the spacious room best
Stayed 2 nights in Nov 2024

10/10 Excellent

ENG KHIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Kowloon

A clean and bright hotel, the room was comfortable and the staff were very good. Breakfast restaurant was lovely with great buffet options. It was great to be able to access the metro system without having to go outdoors.
Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Stayed 5 nights in Nov 2024

8/10 Good

KUM FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's notable that every staff plays their role in delivering service excellence
Stayed 5 nights in Nov 2024