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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property

Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Reception
Sports facility
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Exterior
Daily buffet breakfast (PLN 70 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
ul. Dabska 5, Kraków, 31-572
  • Place, Kraków Plaza
    ‪2 min walk‬
  • Place, Tauron Arena Kraków
    ‪8 min walk‬
  • Place, Cracovia Business Center
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (Guest)

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 2 Single Beds, Non Smoking (Guest)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Club lounge access

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed, Non Smoking, Club lounge access

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Club lounge access

Junior Suite, 1 King Bed, Non Smoking, Club lounge access

Junior Suite, 1 King Bed, Non Smoking, Club lounge access

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Non Smoking

King, Suite, 1 Bedroom, Non Smoking | Living area

King, Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Club lounge access

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, Non Smoking, Club lounge access

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access) | Living area

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

  • 128 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Hyatt Place Krakow
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 240 reviews
The price is NZ$115
includes taxes & fees
29 Mar - 30 Mar
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About the area

Kraków

With a stay at DoubleTree by Hilton Krakow Hotel & Convention Center in Kraków (Dąbie), you'll be a 2-minute drive from Tauron Arena Kraków and 6 minutes from Oskar Schindler Factory. .This hotel is 2.6 mi (4.2 km) from Old Synagogue and 2.7 mi (4.3 km) from Kraków Barbican.

What's nearby

  • Kraków Plaza - 2 min walk - 0.2 km
  • Tauron Arena Kraków - 8 min walk - 0.7 km
  • Park Lotnikow Polskich - 13 min walk - 1.1 km
  • Polish Aviation Museum - 18 min walk - 1.6 km
  • Cracovia Business Center - 4 min drive - 2.1 km

Getting around

  • Turowicza Station - 10 min drive
  • Łagiewniki Station - 18 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Ramen Shop - ‬16 min walk
  • ‪Trattoria Da Marco - ‬17 min walk
  • ‪Dozo - ‬16 min walk
  • ‪Bloom Coffee & Wine - ‬17 min walk
  • ‪Malediva Caffe bar - ‬15 min walk

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

This Kraków hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Stay in one of 232 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at 5th Avenue Restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kraków? This hotel has 20452 square feet (1900 square meters) of space consisting of a conference center and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
5th Avenue Restaurant - Onsite restaurant.
Lounge Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (PLN 60 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 5th Avenue Restaurant
  • Lounge Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,452 square foot of space)

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 80.0 per day
Cribs (infant beds) are available for PLN 80.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 70 per person
  • Uncovered self parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 519 reviews
Rating 8 - Good. 108 out of 519 reviews
Rating 6 - Okay. 26 out of 519 reviews
Rating 4 - Poor. 6 out of 519 reviews
Rating 2 - Terrible. 5 out of 519 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at reception were welcoming, it was tranquil and beautifully decorated. The spa was open to late over the weekend and breakfast was amazing as always. The shuttle to the airport is a good bonus. I would recommend a stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

Oleg, Kent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is incredible hotel, 10/10 service - 10/10 - staff 10/10 rooms - 10/10 everything. And guys at the bar, Shion, Felix, Felipe and other Simon are amazing but Shimin the dark hear one is probably one of the best bartenders that actually become a friend in my life. Truly truly recommend this hotel you won’t regret it
Stayed 20 nights in Nov 2025

10/10 Excellent

Natalia

Liked: Staff & service
We had a lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very comfortable rooms to stay for family with small kids.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 2 nights in Nov 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.
Stayed 3 nights in Oct 2025

10/10 Excellent

hang

Stayed 1 night in Oct 2025

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Variety of healhy options
Stayed 1 night in Oct 2025

10/10 Excellent

hang

Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2025

6/10 Okay

Eileen

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Roopali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to sort out the menu. Otherwise very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Krakow and this hotel was upscale and very modern, affordable and spot on We enjoyed the restaurant and business office onsite
Stayed 1 night in Sep 2025

10/10 Excellent

Keeran

Stayed 3 nights in Aug 2025

10/10 Excellent

Przemyslaw

Stayed 3 nights in Aug 2025

8/10 Good

Ivanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and clean . Beautiful swimming pool and spa but the only problem was with guests who were swimming in their clothing ( pants, tee shirts etc). We are acostomed to take shower before entering a swimming pool. So the pool staff suppose to keep an eye on the rules.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Ankit

Business traveller, Travelled with partner
Disliked: Staff & service
Front desk / reception staff requires customer service training focusing on being polite with guests irrespective of their race/culture/background and treat everyone equally .
Stayed 2 nights in Jul 2025

8/10 Good

Brandon, Lawton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Really great staff minus the life guard. Our kids jumped in the pool over and over and had fun. He yelled at them after a while and pointed at the sign that stated no diving. When I asked him what the issue with jumping in was, he stated they could not jump in because its dangerous and they could hit their head while pointing at the "No Diving" sign. (No diving was being done). He said I was being rude with him for asking him what the issue was. Food was good, movie theater was great for the kids and rooms were very nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohammed Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Stayed 1 night in Jun 2025

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.
Stayed 3 nights in May 2025