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Hyatt Place Krakow

4.0 star property

Photo gallery for Hyatt Place Krakow

Front of property – evening/night
Creator video
Exterior
Daily buffet breakfast (PLN 89 per person)
Premium bedding, down duvets, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Aleja 3 Maja 47A, Kraków, 30-062
  • Place, Jordan Park
    ‪3 min walk‬
  • Place, Main Market Square
    ‪5 min drive‬
  • Place, Wawel Castle
    ‪7 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds (High Floor)

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Park View

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Park View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds, Park View

  • Park view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, King bed and sofa (Wisla Suite)

Suite, King bed and sofa (Wisla Suite)

Suite, King bed and sofa (Wisla Suite)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
AC Hotel by Marriott Krakow
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 576 reviews
The price is NZ$196
includes taxes & fees
30 Mar - 31 Mar
AC Hotel by Marriott Krakow

About the area

Kraków

A stay at Hyatt Place Krakow places you in the heart of Kraków, a 1-minute drive from Blonia Park and 6 minutes from Main Market Square. .This hotel is 2.1 mi (3.4 km) from Wawel Castle and 3 mi (4.8 km) from Galeria Krakówska.

What's nearby

  • Jordan Park - 3 min walk - 0.3 km
  • Wisla Stadium - 6 min walk - 0.6 km
  • National Museum - 14 min walk - 1.2 km
  • Main Market Square - 5 min drive - 2.5 km
  • Wawel Castle - 7 min drive - 3.7 km

Getting around

  • Turowicza Station - 10 min drive
  • Łagiewniki Station - 25 min drive
  • John Paul II - Balice Airport (KRK) - 21 min drive

Restaurants

  • ‪Trattoria Cichy Kącik - ‬6 min walk
  • ‪Boogie Bistro & Shop - ‬10 min walk
  • ‪SOWILO Cafe - ‬12 min walk
  • ‪Błonia Bistro - ‬8 min walk
  • ‪Gospoda na Piastowskiej - ‬7 min walk

About this property

Hyatt Place Krakow

Hyatt Place Krakow offers 216 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 216 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite to eat at Zoom Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Zoom Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 89 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoom Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: PLN 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 89 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PLN 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hyatt Place Krakow Hotel
Hyatt Place Krakow Kraków
Hyatt Place Krakow Hotel Kraków

Hyatt Place Krakow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 239 reviews
Rating 8 - Good. 43 out of 239 reviews
Rating 6 - Okay. 14 out of 239 reviews
Rating 4 - Poor. 2 out of 239 reviews
Rating 2 - Terrible. 4 out of 239 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
Great location and quality to price ratio. Very comfortable and well fitted room, except for my pillow and a heating that doesn’t go below 19 which was too warm for me. Still 5⭐️ would definitely come back when in Krakow
Stayed 5 nights in Dec 2025

10/10 Excellent

Tenby

Liked: Cleanliness, staff & service, amenities
Great staff and very comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Khalil

Lack of everything
Stayed 4 nights in Dec 2025

10/10 Excellent

Igor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

oleksandr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
very good hotel overall, the only reason i didn't give it 5* was an issue with the bar/ restaurant team. paid for the drinks but never got it despite several reminders was completely ignored by the staff. was never refunded, so had to dispute transaction which is easy with US banks, not sure what i would do if my bank was from a different country. there were many people there, i get it, but it wasn't managed professionally
Stayed 2 nights in Dec 2025

4/10 Poor

Hoi Yi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk staff were not very welcoming. There was no introduction to the hotel facilities or our room, and barely any interaction at all, it felt as if they wanted to send us away as quickly as possible. We had our first meal at the hotel restaurant, and while the food was not impressive and quite expensive compared to average city prices, the restaurant staff were very friendly and polite. Our first night’s sleep was horrible due to constant noise from the heating/air-conditioning system. We informed the front desk about this issue, but were told they could not help as the engineer was not in house. I then asked if earplugs could be provided as an alternative, since no solution or even an acknowledgment was offered, but the answer was no, and we were advised to buy them from a nearby store instead. Overall, the room is clean, thanks to housekeeping, who did a good job, and it is a good size. It also looks better than the photos online. However, if you are expecting Hyatt-level guest service, you will be disappointed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were all very impressed with the hotel at first We were walking down the road from the back of the hotel and we were a little worried as it didn't look that nice or look like any of the pictures however when we walked around the corner and we saw it from the front we were like wow that is very nice and I couldn't believe that i had got it for such a good price to
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

TETIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service
Stayed 4 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
It was an excellent stay, an excellent room and bed, staff were very helpful and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in a good location and very well equipped. Highly recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, nice restaurant on ground floor. It is a Good 45 min walk from center, but there are many interesting shops and architecture along the way. I would look from weekly pass for the team- ask at front desk where to buy. Overall it was a beautiful area- many apartments do you’ll find people out walking in the evening.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oleksandr

Stayed 1 night in Oct 2025

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. No complaints at all.
Stayed 8 nights in Sep 2025

10/10 Excellent

Dr Lilliam, Fayetteville

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark, Morgantown

Stayed 1 night in Oct 2025

10/10 Excellent

Guerin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has got it down.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2025

2/10 Terrible

Stanislaw

Stayed 1 night in Sep 2025

8/10 Good

Rostyslav

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very well maintained and nice. Bed was little uncomfortable because, the mattress was too soft.
Stayed 1 night in Sep 2025

10/10 Excellent

Amitabh

Stayed 2 nights in Aug 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Stayed 4 nights in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean and modern. The rooms are fine and with comfortable beds. There are other adjoining hotels but traffic is minimal. There’s a pathway to a very large exercise park. Best way from hotel to downtown is via Uber. Downtown travel is almost impossible with rental car and is not worth the trouble trying to find parking or working through the non resident restrictions.
Stayed 2 nights in Aug 2025