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Metropolo by Golden Tulip

4.0 star property

Photo gallery for Metropolo by Golden Tulip

Reception
Property amenity
Terrace/patio
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Orzechowa 11, Kraków, Lesser Poland, 30422
  • Place, Park Handlowy Zakopianka
    ‪5 min walk‬
  • Place, Sanctuary of Divine Mercy
    ‪17 min walk‬
  • Place, Bonarka City Centre
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Eco-friendly toiletries, hair dryer, slippers, towels

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Bathroom sink

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free Wi-Fi
  • Air-conditioning
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4.5 out of 5, Wonderful, 291 reviews
The price is NZ$90
includes taxes & fees
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About the area

Kraków

Located in Kraków (Borek Fałęcki Zachód), Metropolo by Golden Tulip is within a 5-minute drive of Park Handlowy Zakopianka and Sanctuary of Divine Mercy. .This hotel is 3.5 mi (5.6 km) from ICE Krakow Congress Centre and 3.7 mi (6 km) from Oskar Schindler Factory.

What's nearby

  • Park Handlowy Zakopianka - 5 min walk - 0.4 km
  • Sanctuary of Divine Mercy - 17 min walk - 1.5 km
  • Bonarka City Centre - 4 min drive - 3.1 km
  • Centrum Kultury Podgórza - Fort Borek - 4 min drive - 2.1 km
  • Park Kurdwanow - 5 min drive - 3.2 km

Getting around

  • Turowicza Station - 3 min drive
  • Łagiewniki Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Między Nami - ‬6 min drive
  • ‪Mini Bar - ‬11 min walk
  • ‪MAX Premium Burgers - ‬7 min walk
  • ‪Tesone - ‬6 min drive
  • ‪4 Seasons - ‬6 min drive

About this property

Metropolo by Golden Tulip

Metropolo by Golden Tulip offers 220 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a sauna and a fitness center. This Art Deco hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kraków? This hotel has 23142 square feet (2150 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Metropolo by Golden Tulip has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 45 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Sauna

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Conference centre (23,142 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (59 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height counter and sink (60 centimetre high)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (100 centimetre wide)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 150 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 45 for adults and PLN 30 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 50 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolo Golden Tulip Hotel Krakow
Metropolo Golden Tulip Hotel
Metropolo Golden Tulip Krakow
Metropolo Golden Tulip
Metropolo by Golden Tulip Hotel
Metropolo by Golden Tulip Kraków
Metropolo by Golden Tulip Hotel Kraków

Metropolo by Golden Tulip Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 188 reviews
Rating 8 - Good. 52 out of 188 reviews
Rating 6 - Okay. 6 out of 188 reviews
Rating 4 - Poor. 3 out of 188 reviews
Rating 2 - Terrible. 4 out of 188 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Mia skye

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big rooms and very clean, had everything we needed, good location only 20 min taxi to centre
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frefood, amazing room, staff was so helpful
Stayed 3 nights in Oct 2025

6/10 Okay

stanislaw, justice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dengerous construction
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel clean and comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Shalabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

6/10 Okay

Karapet

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 8 nights in Jul 2025

10/10 Excellent

Vanessa

Stayed 7 nights in Jul 2025

10/10 Excellent

LUKASZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel no complaints whatsoever lovely staff will retun
Stayed 3 nights in Jun 2025

10/10 Excellent

Gautam Dhananjay

Stayed 1 night in Jul 2025

10/10 Excellent

Ewa

Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.
Stayed 3 nights in Jun 2025

10/10 Excellent

LUKASZ

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lucinda

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean. Easy access to public transportation
Stayed 4 nights in May 2025

8/10 Good

dorota

Stayed 2 nights in May 2025

8/10 Good

Michal, Bristol

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, professional, and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

David Alejandro Borizon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.
Stayed 4 nights in May 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, clean and very friendly staff
Stayed 2 nights in May 2025