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New Port Hotel

4.0 star property

Photo gallery for New Port Hotel

Superior Room | Living area
Front of property
43-inch flat-screen TV with digital channels, TV
Premium Room | Living area
Standard Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

View map
4 Bulwar Wolynski, Kraków, 30-002
  • ICE Krakow Congress Centre
    ‪6 min walk‬
  • Wawel Castle
    ‪12 min walk‬
  • Main Market Square
    ‪4 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Premium Room

Premium Room | Living area

Premium Room

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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Exterior

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The price is NZ$236
includes taxes & fees
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About the area

Kraków

With a stay at New Port Hotel, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Wawel Castle. .This hotel is 7.9 mi (12.7 km) from Wieliczka Salt Mine and 2.4 mi (3.8 km) from Oskar Schindler Factory.

What's nearby

  • ICE Krakow Congress Centre - 6 min walk - 0.6 km
  • Wawel Castle - 12 min walk - 1.1 km
  • Royal Road - 12 min walk - 1.1 km
  • Main Market Square - 4 min drive - 2.4 km
  • Oskar Schindler Factory - 5 min drive - 2.5 km

Getting around

  • Kurdwanów P+R Station - 5 min drive
  • Kraków Plaszów Station - 12 min drive
  • John Paul II - Balice Airport (KRK) - 21 min drive

Restaurants

  • ‪T.E.A. TIME Brewpub - ‬8 min walk
  • ‪Ćiepło - ‬10 min walk
  • ‪RBG - ‬7 min walk
  • ‪Królowa Przedmieścia - ‬8 min walk
  • ‪Hala Forum - ‬2 min walk

About this property

New Port Hotel

Riverfront hotel with a restaurant connected to the convention center in Kraków
New Port Hotel offers 31 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 31 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
New Port Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 70 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 79 for adults and PLN 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • No lift

More

  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 100 per day
Cribs (infant beds) are available for PLN 60.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 59 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 70 per day
  • Crib (infant bed) fee: PLN 60.0 per stay
  • Rollaway bed fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

New Port Hotel Hotel
New Port Hotel Kraków
New Port Hotel Hotel Kraków

Reviews

New Port Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 72 reviews
Rating 8 - Good. 13 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

Reviews

6/10 Okay

Shumsher

Stayed 2 nights in May 2025

10/10 Excellent

Artur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Even better view! Best hotel weve stayed at in Kraków
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverboat Rooms 👌

Great Hotel, amazing setting. Literally on the river. It was that pleasant i spent the one afternoon just chilling in my room watching the boats cruising past the window
Stayed 3 nights in Apr 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

MIRYAM

Stayed 1 night in Feb 2025

10/10 Excellent

Declan

Stayed 5 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 3 nights in Sep 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must visit!

One of the most remarkable hotels I have ever stayed in
Stayed 1 night in Nov 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Anderson, Baton rouge

Liked: Cleanliness, staff & service, property conditions & facilities
unique place - top notch - i would stay there again
Stayed 1 night in Sep 2023

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great idea but staff is not so great

Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen. After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45? Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou. When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay. Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.
Stayed 2 nights in Jul 2023

8/10 Good

Paulina

Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here!
Stayed 4 nights in Jun 2023

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, room and staff
Stayed 4 nights in May 2023

6/10 Okay

Mark Lewis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Stayed 5 nights in Apr 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view from our room!

We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Stayed 2 nights in Apr 2023

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Room comfort

Individual but not particularly comfortable

The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.

10/10 Excellent

Miss Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Siti Aminah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.
Stayed 6 nights in Dec 2022

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše bylo skvělé
Stayed 1 night in Oct 2022

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022