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Pollera

3.0 star property

Photo gallery for Pollera

Daily buffet breakfast (PLN 80 per person)
Family Quadruple Room
Family Apartment | Living area
Family Apartment | Living area
Family Apartment | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
Ul.Szpitalna 30, Kraków, malopolskie, 31-024
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double Room, City View

City Double Room, City View

City Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, City View

Free WiFi, bed sheets

Deluxe Room, 1 Bedroom, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living room

Deluxe Apartment, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Double Sofa Beds and 2 Single Beds

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 3 Single Beds and 2 Double Sofa Beds

View all photos for Basic Twin Room

Free WiFi, bed sheets

Basic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Kraków

With a stay at Pollera in Kraków (Kraków Old Town), you'll be a 5-minute drive from Main Market Square and 6 minutes from Oskar Schindler Factory. .This hotel is 2.6 mi (4.1 km) from Wawel Castle and 8.1 mi (13 km) from Wieliczka Salt Mine.

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 2 min walk - 0.2 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Cloth Hall - 5 min walk - 0.4 km

Getting around

  • Kraków Główny Station - 16 min walk
  • Łagiewniki Station - 20 min drive
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Trattoria Degusti - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Szalone Widelce - ‬1 min walk
  • ‪Pijalnia Wódki i Piwa - ‬2 min walk

About this property

Pollera

Pollera offers 42 accommodations with complimentary bottled water. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 42 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 100 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; PLN 80 for adults and PLN 80 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Self parking fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków

Pollera Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 266 reviews
Rating 8 - Good. 75 out of 266 reviews
Rating 6 - Okay. 16 out of 266 reviews
Rating 4 - Poor. 3 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lloyd, Steinbach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great location and breakfast. Staff were incredibly friendly. Beds were okay, bathroom and shower were tiny but I think that isn’t unusual for hotels in Europe. Keeping the room cool was a challenge given the time of year but that seems to be common in Europe.
Stayed 3 nights in Dec 2025

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, everything is clean which is essential. Reasonable price , highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Sanjiv

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super large size room with everything stacked up very well, only down side was that it was on the first floor without any lift
Stayed 2 nights in Nov 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Barbara, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We really like this hotel and have stayed several times but this time we got a very uncomfortable room. Bed was hard as a rock and too short. Shower was SO small and in a closet by itself. Not sure why they put us there because the hotel was not full. Not sure why they expect anyone to stay there. Also, TV was hanging so crooked you couldn't watch it. We will request not that room in the future. We also paid for a better, bigger room so not sure what happened. Overall, it's charming and breakfast is wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Strathmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and a wonderful boutique Hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with helpful staff in the center of Krakow.
Stayed 1 night in Jul 2025

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it for my mom. She is a neat freak and was really pleased with cleanness of the room. Good walkable location. Definitely recommend
Stayed 1 night in Aug 2025

8/10 Good

Ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had temp control in the room. Fan was helpful, however not close to air-conditioning. Everything else was very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antique hotel I think built in1834. Has the charm of an older property but has been well maintained and updated. Sparkling clean bathroom. Original hardwood floors are a little worn but that's part of the charm. Convenient location walkable to train station and all of old town.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 5 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and centrally located
Stayed 3 nights in Aug 2025

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Staff & service, amenities
Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yongjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From NC to Krakow. Pollera was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean , comfortable rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Yoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shan

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! The staff makes the difference!
Stayed 1 night in Jun 2025