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Crowne Plaza Kuala Lumpur City Centre by IHG

4.5 star property

Photo gallery for Crowne Plaza Kuala Lumpur City Centre by IHG

Rooftop terrace
Exterior
Presidential Suite | City view
City view
A modern lobby with seating areas, a reception desk, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
No 22, Menara 8, Jalan Yap Kwan Seng, Kuala Lumpur, 50450
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Place, KLCC Park
    ‪12 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

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4.6 out of 5, Wonderful, 1,011 reviews
The price is NZ$203
includes taxes & fees
31 May - 1 June
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About the area

Kuala Lumpur

Located in Kuala Lumpur (Golden Triangle), Crowne Plaza Kuala Lumpur City Centre by IHG is within a 15-minute walk of Petronas Twin Towers and KLCC Park. .This luxury hotel is 0.6 mi (1 km) from Suria KLCC Shopping Centre and 1.6 mi (2.5 km) from Pavilion Kuala Lumpur.

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Kuala Lumpur Tower - 4 min drive - 1.9 km
  • Pavilion Kuala Lumpur - 4 min drive - 2.3 km

Getting around

  • Kuala Lumpur Titiwangsa Station - 4 min drive
  • KLCC Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Kampung Kitchen Restaurant - ‬2 min walk
  • ‪Merchants - ‬1 min walk
  • ‪Orchid Restaurant - ‬1 min walk
  • ‪Petite Paris - ‬1 min walk
  • ‪Rhymba Lobby Lounge & Bar - ‬1 min walk

About this property

Crowne Plaza Kuala Lumpur City Centre by IHG

Crowne Plaza Kuala Lumpur City Centre by IHG offers 320 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 320 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Merchants, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 5737 square feet (533 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Merchants - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RhymBa - This lobby lounge specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Le Midi - This theme restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MYR 10 per day)
  • Secured, covered valet parking on site (MYR 35 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Midi
  • Merchants
  • RhymBa

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,737 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • High-pile carpet in room
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Living plant wall
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 120.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 88 for adults and MYR 44 for children
  • Airport shuttle fee: MYR 280 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MYR 10 per day
  • Covered valet parking fee: MYR 35 per day (in/out privileges)
  • Rollaway bed fee: MYR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Crowne Plaza City Centre
Crowne Plaza Kuala Lumpur City Centre by IHG Hotel
Crowne Plaza Kuala Lumpur City Centre an IHG Hotel
Crowne Plaza Kuala Lumpur City Centre by IHG Kuala Lumpur
Crowne Plaza Kuala Lumpur City Centre by IHG Hotel Kuala Lumpur

Crowne Plaza Kuala Lumpur City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 116 reviews
Rating 8 - Good. 17 out of 116 reviews
Rating 6 - Okay. 6 out of 116 reviews
Rating 4 - Poor. 0 out of 116 reviews
Rating 2 - Terrible. 5 out of 116 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaun Young

Liked: Cleanliness, amenities, property conditions & facilities
It was great. Clean and tidy and outstanding service by the staff. Will definitely come back
Stayed 1 night in Jan 2026

10/10 Excellent

Suzi, Phoenix

Stayed 3 nights in Nov 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to the KFLL centre. Great variety of restaurant around the hotel. Friendly staff. Clean rooms, excellent facilities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Great staff always friendly and happy to help, lovely quiet room, fantastic pool and great location for everything.
Stayed 8 nights in Nov 2025

10/10 Excellent

John

Stayed 4 nights in Nov 2025

6/10 Okay

Mohsin

Stayed 1 night in Nov 2025

10/10 Excellent

Alamgir

Liked: Cleanliness, staff & service, amenities
Great gym , great food , nice staff, clean helpful people , made it enjoyable to stay very helpful always . Room sizes are good with smart tv food variety is great , stayed full all day after breakfast, grab pick was easy could walk to malls , petronas and explore. Woukd go back again .
Stayed 4 nights in Oct 2025

10/10 Excellent

Priya

Stayed 1 night in Oct 2025

10/10 Excellent

Manjila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, closer to shopping areas, eating places, twin towers. Great breakfast. Very friendly staff. Nice pool area. Recommend this hotel to anyone visiting kuala Lumpur.
Stayed 3 nights in Oct 2025

8/10 Good

Julian Ramon, Chino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well, taking care of property,
Stayed 3 nights in Oct 2025

8/10 Good

Gavin

Liked: Staff & service, property conditions & facilities, room comfort
I had a unchanged pillo from The last guest … not very nice ! Food was good Staff were very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret, Hacienda Heights

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel and in good shape. Staff were kind and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class

A quality hotel, everything works, pool is great, breakfast first class - what more could you want
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Christchurch

Very
Stayed 4 nights in May 2025

8/10 Good

Bilal

Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica

Stayed 4 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Steven David, Dorchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Nice pool. Good base to get around and see KL
Stayed 3 nights in May 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and stay. Super fast Internet and easy connectivity.
Stayed 1 night in May 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean the staff very friendly, easy walking to trains and MRT.
Stayed 5 nights in Apr 2025

8/10 Good

Basharat Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Apr 2025

8/10 Good

CHARLES TINOTENDA

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, friendly service and an all round beautiful hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajput

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!

It was an great property to stay located near to twin tower and city centre….
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More a 4 than 5 star experience

Fairly decent hotel and rooms reasonable but whilst relatively close to the Petronas Towers (10 mins walk), not a particularly great area especially as a lot of construction going on around it currently. A la carte lunch was very uninspiring and not particularly well cooked (greasy) and breakfast fair. In no way has a 5 star feel, from its lobby to its restaurants and generally its facilities.
Stayed 2 nights in Mar 2025