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EQ Kuala Lumpur

5.0 star property

Photo gallery for EQ Kuala Lumpur

Rooftop bar
Reception
Rooftop bar
Premier Room, 1 King Bed
2 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • KLCC Park
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Twin Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Tower

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Twin Room, Tower

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe King

1 bedroom, premium bedding, down duvets, free minibar

Equator Club Deluxe King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe Twin

View from room

Equator Club Deluxe Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room, Tower

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Grand Hyatt Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1000)
The price is NZ$313
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Grand Hyatt Kuala Lumpur

About the area

Kuala Lumpur

Located in Kuala Lumpur (Kuala Lumpur City Centre), EQ Kuala Lumpur is within a 10-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. .This luxury hotel is 1 mi (1.6 km) from KLCC Park and 1.1 mi (1.7 km) from Suria KLCC Shopping Centre.

What's nearby

  • Suria KLCC Shopping Centre - 5 min walk - 0.5 km
  • KLCC Park - 7 min walk - 0.6 km
  • Petronas Twin Towers - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • Berjaya Times Square - 17 min walk - 1.5 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Life Centre - ‬2 min walk
  • ‪Nipah - ‬3 min walk
  • ‪Kampachi @ Hotel Equatorial KL - ‬3 min walk
  • ‪Étoile - ‬3 min walk
  • ‪KL Live - ‬2 min walk

About this property

EQ Kuala Lumpur

Luxury hotel with 5 restaurants and 2 outdoor pools
EQ Kuala Lumpur offers 440 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 440 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Nipah, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kuala Lumpur? This hotel has 30677 square feet (2850 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Nipah - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Kampachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only. Reservations are required. Open daily.
Etoile - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Blue - This rooftop bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 to 94 for adults and MYR 44 to 47 for children
  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Blue
  • Etoile
  • Kampachi
  • Nipah
  • Sabayon

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,677 square feet of conference space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88.00 to 94.00 for adults, and MYR 44.00 to 47.00 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 100 (one-way), (up to 12 years old)
  • Covered valet parking fee: MYR 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 16 years old are not allowed in the spa

Property is also known as

EQ Hotel Kuala Lumpur
EQ Kuala Lumpur
Hotel EQ Kuala Lumpur
Kuala Lumpur EQ Hotel
Hotel EQ
EQ Kuala Lumpur
EQ Hotel
EQ
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur

EQ Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 392 out of 483 reviews
Rating 8 - Good. 63 out of 483 reviews
Rating 6 - Okay. 18 out of 483 reviews
Rating 4 - Poor. 4 out of 483 reviews
Rating 2 - Terrible. 6 out of 483 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alistair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at EQ. Staff always exceptional and friendly. Location is fantastic short walk to many food options. Shopping at Pavillion and the Petronas Twin Towers/KLCC park. Thank you for an amazing stay!!
Stayed 2 nights in Mar 2025

10/10 Excellent

kil young

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2025

8/10 Good

Eunah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James, Brighton

Stayed 5 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 3 nights in Feb 2025

4/10 Poor

Anthony

Stayed 12 nights in Feb 2025

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at EQ Kuala Lumpur, the service and welcoming nature of all staff made our time here! It is a shame we could t stay longer. I would recommend this hotel to anyone coming to the city looking for a relaxing and welcoming break!
Stayed 4 nights in Feb 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The staff were amazing, the hotel was perfect, the view was beautiful, overall the stay was just beyond! Highly recommend this hotel
Stayed 5 nights in Feb 2025

6/10 Okay

OLGA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

I think the hotel was okay. Honestly I think it is a bit overrated. But stayed in Grand Hyatt before moving in EQ and liked it better. Overall, the experience was fine, the food was average, so was the room. The rooftop bar was amazing though!
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia, Sarasota

Travelled with partner
Liked: Amenities
Challenging to turn lights on/off in room
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was excellent, great hotel to spend my first time in KL at (location, rooms, service). Wouldn’t consider anywhere else when returning to KL.
Stayed 2 nights in Feb 2025

10/10 Excellent

sondes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tous était parfait La chambre , la restauration, le service de naim à l’accueil très souriant La piscine un peu chauffé
Stayed 4 nights in Feb 2025

10/10 Excellent

SOLEDAD H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, highly recommended, excellent customer service from the staff.
Stayed 2 nights in Feb 2025

4/10 Poor

Amer

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The staff at Sky51 really lacks good mannerism. We asked to make a reservation at the reception and they told us since we are staying, we don't need reservation. We go to the bar and in a nice polite way, I said, "Hi, we are staying at room ###" And the question staff asked, "Do you have a reservation?" This shows total lack of communication and directives among staff. We enter the bar and my wife walked through the sliding door, and this staff guy rushed passed her, No excuse me or anything, this is not a playground where people should be running. Then after we sit down, this same staff member was having some sort of fit where he is standing beside our table and talking so loud that me & my wife can barely hear each other. Very poorly trained staff and lack of respect towards the guests staying at the hotel is insane. There are many other options when it comes to KL, choose another option.
Stayed 2 nights in Jan 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for solo travelers, friends and families, for business or leisure. The hotel is beautiful, the staff is warm welcoming and very courteous. The location is great for checking the Petronas twin towers, going shopping or having some nice meals or accessing entertainment at night. I would love to visit again and would totally recommend to anyone visiting Kuala Lumpur.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

6/10 Okay

Anne M DeBerdt

Travelled with family
Disliked: Property conditions & facilities
Location wasn't in a touristy neighborhood and hear major sites. The hotel was nice, but the walls were thin, could hear chairs moving upstairs etc. The room service was good but the food was average. Bath switches broke, easy to spill water all over so things look nice but don't function all that great for a 4 star hotel. But they were trying!
Stayed 2 nights in Jan 2025

4/10 Poor

Amer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Suren

Exceptional

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay at the EQ

The EQ was very clean and well maintained. The staff were very helpful and friendly. The breakfast was great. The location is also very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Van Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christoph, San Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Judyth

Liked: Cleanliness, property conditions & facilities, room comfort

High quality and exceptional servicd

This is a well appointed hotel that is centrally located. The rooms were large and comfortable and the gym and swimming pool were exceptional . There were a number of restaurants and the quality of food was excellent. All in all a very positive experience and I would return.
Stayed 2 nights in Jan 2025