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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Jalan Alor
    ‪15 min walk‬
  • Place, Kuala Lumpur Tower
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds (View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.8 out of 10
Exceptional
(42 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Tower (View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Kuala Lumpur

A stay at Four Points by Sheraton Kuala Lumpur, Chinatown places you in the heart of Kuala Lumpur, within a 5-minute drive of Jamek Mosque and Kuala Lumpur Tower. .This hotel is 2.1 mi (3.4 km) from Butterfly Park and 2.2 mi (3.5 km) from Jalan Alor.

What's nearby

  • Petaling Street Market - 2 min walk - 0.2 km
  • Merdeka Stadium - 2 min walk - 0.2 km
  • Central Market - 7 min walk - 0.6 km
  • Jalan Alor - 15 min walk - 1.3 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 6 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Ho Kow Hainam Kopitiam - ‬1 min walk
  • ‪Pik Wah Bar & Cafe (碧華) - ‬1 min walk
  • ‪Bunn Choon Restaurant 品泉茶室 - ‬1 min walk
  • ‪Quan’s Kitchen - ‬1 min walk
  • ‪Jann - ‬1 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 318 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local and international cuisine at Quan's Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 432 out of 610 reviews
Rating 8 - Good. 156 out of 610 reviews
Rating 6 - Okay. 16 out of 610 reviews
Rating 4 - Poor. 4 out of 610 reviews
Rating 2 - Terrible. 2 out of 610 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rajendran

Liked: Cleanliness, staff & service, amenities
Morning breakfast can be improved
Stayed 1 night in Nov 2025

10/10 Excellent

Lee Choong

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and amenities are good. The location is ideal for visiting attractions, taking MRT to other malls, and eateries.
Stayed 3 nights in Dec 2025

10/10 Excellent

HONG

Stayed 1 night in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Dec 2025

8/10 Good

Wai

Stayed 9 nights in Dec 2025

8/10 Good

Aik Beng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff helpful and overall had a good stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
The location and as always the food in KL shines.
Stayed 7 nights in Nov 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities
Rooms are fabulous with breathtaking view the staff is out of this world helpful can’t see enough how great they were at the checking in and during our stay especially Mr. Wahab who went out of his way to help me. Thank you dear staff 🙏
Toon view
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and cleanliness.
Stayed 5 nights in Nov 2025

10/10 Excellent

Husam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my honeymoon here and it was absolutely amazing. Amazing people, amazing breakfast, good clean room, beautiful view. The swimming pool was also nice on the 7th floor. Only note was that the shower wasn’t as hot as we wanted, but it was not an issue! Would definitely come back again
Stayed 6 nights in Nov 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. The electrical plugs in the bathroom didn’t work. Called it in and they said they will look into it but never did. Gym is pretty good for a hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harry

Stayed 1 night in Nov 2025

10/10 Excellent

Eng Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful front desk staff and room service team
Stayed 2 nights in Nov 2025

6/10 Okay

Sayyeda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was clean however breakfast option and amount was not great
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in excellent location. Off peak rates very affordable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Siaw L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good
Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all very good. Only small issue I had was that you cant turn off the aircond. I now have a hotel head cold. And no to set the temp was hard as it was a suite it kept varying.
Stayed 1 night in Oct 2025

10/10 Excellent

Gautier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Highly recommended
Stayed 3 nights in Sep 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never any problems with help about any if our needs staff from reception through to concierge and room attendants, bar staff, dining were all exceptional...
Stayed 6 nights in Oct 2025

10/10 Excellent

Weng Kiong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ee Chuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staffs were friendly and patient despite many requests at check in desk.
Stayed 2 nights in Oct 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, 6 mins to subway
Stayed 2 nights in Sep 2025

10/10 Excellent

Ho Thyin Quan

Stayed 3 nights in Sep 2025