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PARKROYAL COLLECTION Kuala Lumpur

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Rooftop terrace
Exterior
Lobby
Restaurant
Hot tub, body treatments, aromatherapy, hot stone massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Kuala Lumpur Tower
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Lifestyle Premier King

Lifestyle Premier King

Lifestyle Premier King

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double

Lifestyle Premier Double Double

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for COLLECTION Club King

COLLECTION Club King

COLLECTION Club King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Urban Suite

Urban Suite

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lifestyle Suite

Lifestyle Suite

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Deluxe King

Urban Deluxe King

Urban Deluxe King

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Deluxe Twin

Urban Deluxe Twin

Urban Deluxe Twin

7.4 out of 10
Good
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin

COLLECTION Club Premier Twin

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Journey in the Wild

Journey in the Wild | Children’s theme room

Journey in the Wild

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Urban Family Suite

Urban Family Suite

Urban Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Urban Deluxe Queen

Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe Queen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Choo Choo Train

Children’s theme room

Choo Choo Train

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Enchanted Sweets

Children’s theme room

Enchanted Sweets

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Sky Wanderer

Children’s theme room

Sky Wanderer

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lifestyle Premier Suite

Lifestyle Premier Suite

Lifestyle Premier Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 2,430 reviews
The price is NZ$174
includes taxes & fees
31 May - 1 June
PARKROYAL Serviced Suites Kuala Lumpur

About the area

Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur is centrally located in Kuala Lumpur, a 5-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. .This luxury hotel is 0.8 mi (1.2 km) from The Exchange TRX and 1.3 mi (2 km) from Mitsui Shopping Park LaLaport.

What's nearby

  • Berjaya Times Square - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 3 min walk - 0.3 km
  • The Exchange TRX - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Kuala Lumpur Tower - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬1 min walk
  • ‪Damok Kitchen 大漠冰室 - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Secret Recipe - ‬4 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 527 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Thyme All-Day Dining, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 162 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 6.60 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal

Parkroyal

Parkroyal Hotel

Parkroyal Hotel Kuala Lumpur

Parkroyal Kuala Lumpur

Kuala Lumpur Parkroyal Hotel

Parkroyal Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL Kuala Lumpur Hotel

PARKROYAL Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Hotel

PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 982 reviews
Rating 8 - Good. 258 out of 982 reviews
Rating 6 - Okay. 100 out of 982 reviews
Rating 4 - Poor. 41 out of 982 reviews
Rating 2 - Terrible. 22 out of 982 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great. Good location. Staff make up the rooms at really weird times so you’ll need to ask them to do it when it suits you
Stayed 8 nights in Apr 2026

10/10 Excellent

Hilda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026

2/10 Terrible

Vashti

Travelled with family
Disliked: Cleanliness, property conditions & facilities
"The room was very dusty, and the bathroom and toilet felt outdated—far from what the pictures suggested. I stayed over my birthday, and there was no acknowledgment from the hotel, which was disappointing. The restaurant area was uncomfortably hot and felt poorly ventilated. Overall, our stay did not meet expectations, and we did not enjoy our time here."
Stayed 3 nights in Feb 2026

8/10 Good

SHEZAD

Liked: Cleanliness, amenities
Location fantastic. Room needs some basics like a chair and more bathroom counter space.
Stayed 3 nights in Feb 2026

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Great pool. Good location.
Stayed 2 nights in Feb 2026

6/10 Okay

Leo, SCARBOROUGH

The hotel was not well maintain, it can only be rated as 3 stars.
Stayed 4 nights in Feb 2026

6/10 Okay

Elizabeth

No sound-proofing so you could hear everything in your neighbours
Stayed 1 night in Feb 2026

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Daily breakfast is great. Convenient location. Hotel staff is accommodating. A bit off-putting is that one of our rooms had a clogged bathroom drain, which we reported and got confirmation that it was fixed. Only to find out when we got back that it wasn’t. Good thing it happened on our last night.
Stayed 4 nights in Dec 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location - 5 minute walk to Berjaya Time Square (great for affordable shopping) and 10 minutes to Jalan Alor Street Food with plenty of other shops along the way. Staff and amenities were fantastic :) Would stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, close to all the great spots. Excellent staff, very clean. I will definitely stay here again with my kids.
Stayed 7 nights in Feb 2026

10/10 Excellent

Boon

Stayed 2 nights in Feb 2026

10/10 Excellent

Rosalind Elizabeth, Warners Bay

Liked: Cleanliness, amenities, property conditions & facilities
I had a room with an amazing view overlooking the pool. Double glazing meant there was no noise from outside (but guests above me were a bit noisy!) Breakfast was incredible - so many choices. Staff were so friendly, professional and polite. Location great - a very short walk to the monorail.
Stayed 3 nights in Feb 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Denis, Telford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Parkroyal Collection in a Club Room. The room was excellent and serviced to a high standard. The Club facilities were good and offered a selection of food in the evening and at breakfast. Choice of complimentary drinks was good. The staff went above and beyond. Thanks to Kapil, Jessica, Shirell, Henry. Jon. Nicky. Kushal and Summit for their attentive service. Thanks also to the staff in the Botanist Bar for the great service. I would recommend.
Stayed 5 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities
Lovely hotel in the middle of KL, great staff, food and facilities. Walking distance to most things.
Stayed 4 nights in Jan 2026

10/10 Excellent

Royston

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and felt very fresh. Service provided by the staff was amazing. Overall, I had a very comfortable stay and Parkroyal Collection KL had left me a very good impression and had satisfied me beyond my expectations. I will certainly stay there again during my next visit!
Stayed 1 night in Jan 2026

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, the rooms were spotless , a great stay
Stayed 3 nights in Jan 2026

4/10 Poor

MIKE

Stayed 1 night in Jan 2026

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Great location, modern comfortable hotel. Clean rooms. However had to change rooms due to aircondition not working. Handled well with upgraded room.
Stayed 3 nights in Jan 2026

8/10 Good

stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
Not spotless but exceptable
Stayed 4 nights in Jan 2026

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, amenities
Clean, beautiful and modern room. Comfortable bed and temperature control. Loved having the filtered water spout in our room to refill our water bottles. Great variety for breakfast. Excellent location for all the sights. Will definitely check out this chain when travelling to different places.
Stayed 4 nights in Jan 2026

10/10 Excellent

John-paul

Liked: Cleanliness, staff & service, amenities
Staff were so warm and welcoming. They were all very nice and considerate too. The toom was spotless and when we had a tv issuse they switched our room within 30 minutes. The restaurants and bars were amazing as well with great food and drinks.
Stayed 3 nights in Jan 2026

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Great location, comfortable bed though space around bed felt slightly cramped.
Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Stayed 3 nights in Jan 2026

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,
Stayed 2 nights in Jan 2026