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Balai Serama Guesthouse

3.0 star property

Photo gallery for Balai Serama Guesthouse

Breakfast, dinner served; Malaysian cuisine, garden views
Deluxe Room 2 Beds
Lake
View from property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Kampung Padang, Taman Negara, Kuala Tembeling, 27000
  • Place, Taman Negara National Park
    ‪1 min walk‬
  • Place, Padang Tengku Mosque
  • Place, Taman Negara Tourist Information Center
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Down duvets, desk, free cots/infant beds, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room 2 Beds

Down duvets, desk, free cots/infant beds, free WiFi

Deluxe Room 2 Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Property map
Tekoma Resort Taman Negara
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
The price is NZ$139
includes taxes & fees
10 Feb - 11 Feb
Tekoma Resort Taman Negara

About the area

Kuala Tahan

When you stay at Balai Serama Guesthouse in Kuala Tembeling, you'll be on the riverwalk, you'll be a 9-minute drive from Taman Negara Tourist Information Center. .This beach hotel is 2.9 mi (4.7 km) from Taman Negara National Park.

What's nearby

  • Taman Negara National Park - 1 min walk - 0.0 km
  • Taman Negara Tourist Information Center - 6 min drive - 5.3 km

Restaurants

  • ‪Ann Restaurant - ‬6 min drive
  • ‪Mutiara Taman Negara - ‬7 min drive
  • ‪Seri Mutiara - ‬7 min drive
  • ‪Restaurant Family - ‬7 min drive
  • ‪Kuala View Restaurant - ‬7 min drive

About this property

Balai Serama Guesthouse

Beach hotel with free parking, in the vicinity of Taman Negara Tourist Information Center
Balai Serama Guesthouse offers 9 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters. This Kuala Tembeling hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Make yourself at home in one of the 9 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Guests can get around on the complimentary shuttle, which operates within 4 kilometers.
At Balai Serama Guesthouse, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.
Onsite venue - Overlooking the garden, this restaurant specializes in Malaysian cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Hosted evening meal: MYR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Balai Serama Guesthouse Hotel Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tembeling
Balai Serama Guesthouse Hotel Kuala Tembeling

Balai Serama Guesthouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rosemary, edinburgh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people who run this place and great location right on the river
Stayed 1 night in Jan 2025

2/10 Terrible

rafal

Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the river. Room is comfortable for the price. Shuttle service to main Taman Negara attractions point is helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great home cooked food and so tranquil. Absolutely lovely
Stayed 2 nights in May 2019

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pearl in the jungle

Great food Very nice people Very clean Super relaxing
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when visiting Taman Negara

Great place to stay if you want to visit Taman Negara. The owner is very helpful and has a bunch of good ideas for trips for good prices. Great service. The location itself is very nice. Great rooms, great food as well. No wifi available, but who cares. Beds are a bit to hard for our taste. Apart from that, could not be better.
Stayed 2 nights in Feb 2019

8/10 Good

Milena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location on the river next to the jungle

We had a lovely 2 nightstay in this welcoming guesthouse. It is an idyllic location on the river and close to the National Park for jungle walks and river trips. Excellent home cooked evening meal and a more than adequate breakfast.
Stayed 2 nights in Feb 2018

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jardin magnifique !
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die beiden Betreiber waren super nett, das Essen immer sehr lecker und frisch und die Lage überragend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Wij vonden Balai Guesthouse helemaal geweldig. Marja is geweldig! Alles super geregeld. Heerlijk diner en ontbijt. De dagtrip moet je echt doen! Zo gastvrij… Wij raden het iedereen aan. Babette en Jan.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf

Het was een erg leuk en mooi verblijf. Marja en haar man zijn echt schatten van mensen. Ze doen alles voor je. Je kan er leuke excursies boeken. Vooral de trip die de hele dag duurt is echt de moeite waard. Moet je doen. Met de boot naar de waterval is ook zeer de moeite waard. En dan weer thuiskomen en de schitterende tuin en terras uitkijkend over de rivier. En dan aanschuiven aan het buffet. Heerlijk eten. De sfeer die er hangt is aangenaam.
Stayed 3 nights in Dec 2024

8/10 Good

Mikael

Stayed 2 nights in Apr 2024

8/10 Good

Dominik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, familiäre Unterkunft am Nationalpark!
Stayed 2 nights in Feb 2024

10/10 Excellent

Luuk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hosts, rooms were very clean, food was good and the location was beautiful
Stayed 2 nights in Feb 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guesthome at the water, clean rooms, organized a nice Tour from the hotel to the jungle. Breakfast and diner are ok. Friendly. Beds too hard for our liking. No WiFi allthough displayed that there is. Overall a good stay
Stayed 2 nights in Sep 2023

8/10 Good

Guus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima accommodatie in een prachtige omgeving.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer gastvrij ontvangen. Kamers zijn schoon en goed verzorgd. Het ontbijt en avond eten was lekker en goed verzorgd.
Stayed 2 nights in Mar 2020

8/10 Good

Cor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

heerlijke uitvalsbasis

een fijne uitvalsbasis om de schitterende jungle te ontdekken. De verzorging is prima en ze zijn je graag van dienst met alles. Het avondeten is inclusief en smaakt prima. Doe vooral de boottocht op de rivier: 8,5 km varen de jungle in. Marja regelt het graag voor je
Stayed 2 nights in Mar 2020

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil, très bonne guesthouse, bon repas

Stayed 2 nights in Feb 2020