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Hotel New Gaea Nishi Kumamoto Ekimae

3.0 star property

Photo gallery for Hotel New Gaea Nishi Kumamoto Ekimae

Lounge
Exterior
Lounge
Desk, blackout curtains, soundproofing, free WiFi
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • 24/7 front desk

Explore the area

View map
1-1-75 Karikusa, Kumamoto, Kumamoto, 861-4134
  • Place, Aqua Dome Kumamoto
    ‪19 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪9 min drive‬
  • Place, Kumamoto Castle
    ‪10 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪36 min drive‬

Room options

View all photos for Double Room, Non Smoking

Desk, blackout curtains, soundproofing, free WiFi

Double Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Renovated] Double Room, Smoking, e-cigarette smoking permitted only

Desk, blackout curtains, soundproofing, free WiFi

[Renovated] Double Room, Smoking, e-cigarette smoking permitted only

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, free WiFi

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [Renovated] Twin Room, Smoking, e-cigarette smoking permitted only

Desk, blackout curtains, soundproofing, free WiFi

[Renovated] Twin Room, Smoking, e-cigarette smoking permitted only

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Kumamoto

With a stay at Hotel New Gaea Nishi Kumamoto Ekimae in Kumamoto (Minami Ward), you'll be within a 10-minute drive of Kumamoto Castle and Aqua Dome Kumamoto. .This hotel is 2.5 mi (4.1 km) from Amu Plaza Kumamoto and 2.6 mi (4.1 km) from Kumamoto Station Tourist Information Center.

What's nearby

  • Aqua Dome Kumamoto - 19 min walk - 1.6 km
  • Kumamoto Station Tourist Information Center - 7 min drive - 4.7 km
  • Sakura Machi Kumamoto - 9 min drive - 6.3 km
  • Kumamoto-jo Hall - 9 min drive - 6.3 km
  • Kumamoto Castle - 10 min drive - 6.3 km

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 9 min drive
  • Kumamoto Station - 14 min drive
  • Kumamoto Airport (KMJ) - 40 min drive

Restaurants

  • ‪餃子の王将 - ‬13 min walk
  • ‪井手ちゃんぽん 熊本近見店 - ‬9 min walk
  • ‪つけ麺 おんのじ - ‬10 min walk
  • ‪はま寿司 熊本薄場店 - ‬9 min walk
  • ‪丸亀製麺 熊本店 - ‬8 min walk

About this property

Hotel New Gaea Nishi Kumamoto Ekimae

Hotel in Kumamoto
Hotel New Gaea Nishi Kumamoto Ekimae offers 100 accommodations with slippers and hair dryers. 40-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: JPY 950 for adults and JPY 950 for children
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Spa

  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately JPY 950 for adults and JPY 950 for children
  • Covered self parking fee: JPY 1000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

New Gaea Nishi Kumamoto Ekimae
Hotel New Gaea Nishi Kumamoto Ekimae Hotel
Hotel New Gaea Nishi Kumamoto Ekimae Kumamoto
Hotel New Gaea Nishi Kumamoto Ekimae Hotel Kumamoto

Hotel New Gaea Nishi Kumamoto Ekimae Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

wendy, huntersville

Liked: Cleanliness
Hotel was nice but not much around area and trains were crowded so not so easy with getting in to Kumamoto
Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to Nishikumamoto Station.
Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean the rooms are and how nice the staff are!
Stayed 1 night in May 2025

4/10 Poor

??

Disliked: Cleanliness, amenities, property conditions & facilities
朝食付きとあったので、こちらのホテルに決めたのですが、パンが３個(普通の大きさ)だけとは驚きました。 朝から３個もパンは食べれないです。ドリンクのサービスはありましたが、朝食は一日のパワーの源なので、野菜やタンパク質が全く取れない朝食は力が出ません。 朝食付きのお値段のつもりでしたが、2日目は前もってコンビニで野菜とゆで卵を購入したので、割り高に感じました。 大浴場があるとの事で利用しましたが、湯船に垢らしき物が沢山浮いてました。 脱衣場には髪の毛が沢山落ちていて、2日目の夜は湯船の照明が消されていて、汚れをごまかすためのように思えました。 洗い場のゴミも前日のものがそのまま残っていました。湯船の垢も増えていて、脱衣場の髪の毛は更に増えて足の踏み場もないくらいの状態で、掃除がされていない感じがしました。 気持ちが悪くて直ぐに出ました。 新しく出来たホテルで部屋は気持ち良く、広い部屋で良いなぁと思ったのですが、大変残念に思います。
Stayed 2 nights in Oct 2025

8/10 Good

YOKO

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MUTSUMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でよかったです
Stayed 1 night in Oct 2025

6/10 Okay

Kyosuke

Wi-Fiが弱い
Stayed 1 night in Oct 2025

8/10 Good

Akira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場もあり、1階ロビー前でコーヒーなど無料で飲めてゆっくりできてよかった
Stayed 1 night in Oct 2025

10/10 Excellent

Takayoshi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に滞在出来ました。
Stayed 1 night in Oct 2025

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料の朝食(パン3種)がついていたので全く文句ではないのですが、もう少しだけパンのレパートリーが増えてくれるともっともっと嬉しいな、と感じました。(わがままですみません…) しかし、スタッフの皆様、施設素敵でした！ 今回私たちは車での利用でしたが、西熊本駅も目の前なので車なしでも十分移動できるかと思います。
Stayed 2 nights in Oct 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, amenities, property conditions & facilities
快適に過ごせました
Stayed 1 night in Jun 2025

8/10 Good

MASATOSHI

Liked: Staff & service, property conditions & facilities, room comfort

エアコン設置場所に難あり

エアコンの風向きを調整しても、必ずベッドに風があたるので体調を崩しやすい
Stayed 1 night in Jun 2025

8/10 Good

Tsuchiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルはとても清潔で良かったです 。 特に 浴槽とトイレが別々だった事、 大浴用がある事など。 あと 髭剃りが用意されてない為、200円で購入する必要があります。
Stayed 1 night in May 2025

10/10 Excellent

Masanobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊者用ラウンジでスパークリングワインが無料で飲めたのが良かったです。
Stayed 2 nights in Apr 2025

10/10 Excellent

Tomoko

Stayed 1 night in Apr 2025

10/10 Excellent

Takumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

SlowJam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Asuka

Stayed 1 night in Mar 2025

10/10 Excellent

hidehiko

Stayed 1 night in Mar 2025

8/10 Good

KouBing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chiho

Stayed 3 nights in Jan 2025

10/10 Excellent

naoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
悪いことが見当たらない
Stayed 1 night in Dec 2024