ONE STATION HOTEL KUMAMOTO

4.0 star property

Photo gallery for ONE STATION HOTEL KUMAMOTO

Serves dinner, brunch and happy hour
Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
Exterior
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Place, Kumamoto Shintoshin Plaza
    ‪1 min walk‬
  • Place, Kumamoto Station Tourist Information Center
    ‪3 min walk‬
  • Place, Amu Plaza Kumamoto
    ‪4 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪32 min drive‬

Room options

ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Large Single Bunk Bed

Life style Comfort Double for 1-2 people use, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room, Non Smoking (1-2 pax use)

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Life style Superior Twin for 1-3 people use, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

King Double for 1-3 people use, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

  • 55 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Murphy Bed

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

King Double (Luxury Floor), for 1-2 people use, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

【NEW】Life Style Comfort Double

  • Sleeps 2

【NEW】Comfort Twin

  • Sleeps 2

【NEW】Life Style Superior Twin

  • Sleeps 3

【NEW】King

  • Sleeps 3

【NEW】Deluxe Twin

  • Sleeps 5

【NEW】Deluxe Family

  • Sleeps 5

【NEW】King (Luxury Floor)

  • Sleeps 2

【NEW】Superior Twin (Luxury Floor)

  • Sleeps 5

【NEW】Deluxe Twin (Luxury Floor)

  • Sleeps 5

【NEW】Executive Twin (Luxury Floor)

  • Sleeps 5

【NEW】ONE Suite 01 (Luxury Floor)

  • Sleeps 5

【NEW】ONE Suite 02 (Luxury Floor)

  • Sleeps 5

【NEW】ONE Castle Suite

  • Sleeps 6

Similar properties

About the area

Kumamoto

With a stay at ONE STATION HOTEL KUMAMOTO in Kumamoto (Nishi Ward), you'll be steps from Kumamoto Station Tourist Information Center and 4 minutes by foot from Amu Plaza Kumamoto. .This hotel is 1.2 mi (1.9 km) from Kumamoto-jo Hall and 1.2 mi (2 km) from Sakura Machi Kumamoto.

What's nearby

  • Kumamoto Shintoshin Plaza - 1 min walk - 0.2 km
  • Kumamoto Station Tourist Information Center - 3 min walk - 0.3 km
  • Amu Plaza Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 2 min drive - 2.0 km
  • Sakura Machi Kumamoto - 2 min drive - 2.0 km

Getting around

  • Kumamoto Station - 2 min walk
  • Zoological and Botanical Gardens Entrance Tram Stop - 7 min drive
  • Kumamoto Airport (KMJ) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪天外天 - ‬6 min walk
  • ‪SEATTLE'S BEST COFFEE JR熊本店 - ‬3 min walk
  • ‪菅乃屋 - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

ONE STATION HOTEL KUMAMOTO

Hotel with 2 restaurants, steps from Kumamoto Station Tourist Information Center
ONE STATION HOTEL KUMAMOTO offers 146 air-conditioned accommodations with slippers and hair dryers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 146 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a ballroom.
Satisfy your appetite at CROSS TIME CROSS BE, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
CROSS TIME CROSS BE - This buffet restaurant serves breakfast, lunch, and dinner.
LOBBY BAR ANDO - This lobby lounge serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
TEPPAN KAISEKI RINDOU - This steakhouse serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,320 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CROSS TIME CROSS BE
  • LOBBY BAR ANDO
  • TEPPAN KAISEKI RINDOU

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1320 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto
One Station Kumamoto Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel
ONE STATION HOTEL KUMAMOTO Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel Kumamoto

ONE STATION HOTEL KUMAMOTO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1006 reviews
Rating 8 - Good. 366 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have the food, but it looked pretty good. Parking garage was easy to find and a close walk. Room was really nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aiko

Stayed 1 night in Nov 2025

10/10 Excellent

YAO-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mk
Stayed 1 night in Oct 2025

10/10 Excellent

Roland M Watanabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A. No rating on breakfast because I did not purchase a breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall this a good hotel and close to Kumamoto station. This hotel is a bit dated and uses keys for hotel rooms. Amenities were basic. Room was spacious. Staff were friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Begonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation didn't include breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Chienyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 11th Floor and the room looks like newly renovated. Spacious and very clean. We could access the beverage section on the 4th Floor which provides coffee, tea, wine and cup noodles too😊. Will stay again when we visit Kumamoto next time!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

We had the room with the bunk beds and the slide. It was perfect. Clean, comfortable, and very accommodating. My only complaint is that we didn’t stay at this hotel longer!
Stayed 1 night in Oct 2025

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the station. Friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Ernest

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great, place was clean but the beds were uncomfortable and kept moving around. Not a comfortable sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chien Ping

Stayed 4 nights in Sep 2025

10/10 Excellent

Yee

Stayed 1 night in Sep 2025

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Isamu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

SUZUKI

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Bright

Travelled with family
Disliked: Property conditions & facilities
It is a ok hotel with good location. Pictures are much better than the real room. Think the customers are mostly one time travelers. The fabric of the couch is plastic and make people feel uncomfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超級乾淨與軟硬度適中的床和枕頭。
Stayed 1 night in Jul 2025

10/10 Excellent

SHIH-YU

Stayed 2 nights in Jul 2025

10/10 Excellent

YU-TING

Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Stayed 1 night in Jun 2025

8/10 Good

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jodin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and convenient, right beside the main Kumamoto Station.
Stayed 2 nights in May 2025