THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Property video
Flat-screen TV
Courtyard
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)

Room options

Superior Queen/Shower Booth, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Twin/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe King, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Accessible Twin, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premier Twin, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Premier Triple/Shower Booth, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 3 Large Twin Beds

Executive King, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Awata Suite, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Okazaki Suite, Non Smoking

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Shirakawa Suite, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Pan Pacific Suite, Non Smoking

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe King

  • Sleeps 2

Deluxe Queen

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Triple

  • Sleeps 3

Deluxe Accessible Twin

  • Sleeps 2

Premier Twin

  • Sleeps 3

Superior Queen-Shower Booth

  • Sleeps 2

Superior Twin-Shower Booth

  • Sleeps 2

Premier King Shower Booth

  • Sleeps 2

Premier Triple-Shower Booth

  • Sleeps 3

Executive King

  • Sleeps 2

Executive Twin

  • Sleeps 3

Awata Suite

  • Sleeps 2

Okazaki Suite

  • Sleeps 2

Shirakawa Suite

  • Sleeps 2

Pan Pacific Suite

  • Sleeps 2

Similar properties

About the area

Kyoto

With a stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel in Kyoto (Higashiyama Ward), you'll be within a 5-minute walk of Awata Shrine and Chion-in Temple. .This luxury hotel is 0.3 mi (0.5 km) from Kyoto Municipal Zoo and 0.7 mi (1.1 km) from Heian Shrine.

What's nearby

  • Chion-in Temple - 3 min walk - 0.3 km
  • Yasaka Shrine - 9 min walk - 0.8 km
  • Heian Shrine - 9 min walk - 0.8 km
  • Kawaramachi Street - 17 min walk - 1.4 km
  • Kiyomizu Temple - 19 min walk - 1.7 km

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 14 min walk
  • Itami Airport (ITM) - 67 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪丹 tan - ‬4 min walk
  • ‪シュイロ - ‬3 min walk
  • ‪LURRA° - ‬4 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel with a fitness center and spa services
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 143 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at NANANOICHI serving guests of THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge.
A hosted evening meal is available for a surcharge daily (reservations required).
NANANOICHI - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei - Onsite lobby lounge. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 214 out of 277 reviews
Rating 8 - Good. 44 out of 277 reviews
Rating 6 - Okay. 11 out of 277 reviews
Rating 4 - Poor. 5 out of 277 reviews
Rating 2 - Terrible. 3 out of 277 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sally Choi Gee, Roxboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked four hotels in Japan and this one is my favourite. It’s luxurious. Many amenities. Well situated with many restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Ioannis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an absolute highlight of our trip. So much so that we extended our stay. Definitely stay here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the rooms, the staff were all amazing! The breakfast is definitely a must if you're staying here and it's walkable to most places and stations if you're planning on venturing out. The dinner course was great too if you're not looking to go far for food. Shuttle to Kyoto station was also a huge help. Thank you again for the amazing stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ioannis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply fantastic, so nice we decided to extend our stay. The staff is amazing, the rooms are extremely clean and way bigger than usual hotel rooms in Japan. The area is beautiful close to nice nature shrines and a short walk for dining and bars.
Stayed 3 nights in Sep 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SJTL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel a short walk from so many wonderful attractions in Kyoto! The staff were top notch and helpful in every way. The view from our room was serene and the hotel decor was elegant. We did laundry while we were there and soaked in the foot bath. I highly recommend this hotel to anyone who wants a luxurious accommodation without too high of a price!
View from the foot soak.
Night view from the courtyard
View from our room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Our favorite hotel this trip
Stayed 3 nights in Aug 2025

10/10 Excellent

BANG PHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional staff that was very helpful in helping me in receiving and sending my luggage bags. the hotel was very nice, with clean rooms and a atmospheric lobby. the hotel itself is in a quiet area, but still close enough to walk to the busier areas and especially close to popular temples and other similar areas. when needing to go further distances both bus and train were easily accessible. this is my second time at this hotel and my preferred option everytime I'm in Kyoto
Stayed 9 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with top service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chagit

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

NADIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of everywhere I stayed in Japan during my trip, this was my favorite. It is so tranquil, boutique, full of hospitality. There is a seating area and huge footbath area outside, as well as shuttle to Kyoto Station, which is an amazing perk! You will likely wake up to a beautiful wide view of trees, distant mountain, and the footbath outside. There are nice Japanese pajamas left in the room as well as slippers. Yes, there is a refrigerator. The staff were very hospitable and welcoming. My only negative about the experience is the staff member at the desk, being unorganized with charging me on things relating to the room. She made a mistake which caused an inconvenience, so I would recommend more training with bookings management. Overall, would stay here again in a heartbeat!
Stayed 1 night in Jun 2025

10/10 Excellent

Marie France

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in all respects. Very comfortable friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Jun 2025

8/10 Good

Michael, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, contemporary hotel in good walkable location
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a quiet street but in walking distance to major attractions and the main streets. Hotel students are very friendly and we liked breakfast options. We also used shuttle from and to the train station which runs every hour. Overall a great stay!
Stayed 6 nights in May 2025

8/10 Good

Mohammad Reza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please see my other review
Stayed 1 night in May 2025

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Comfortable, roomy rooms with eco friendly amenities. Lovely inner garden. Very helpful and friendly staff. Sad to leave.
Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really stylish hotel in a nice quiet area that’s a short walk to Gion and many other sites. Very quiet and comfortable, well designed rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Mi Yon, Jericho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really loved the location! Beautiful property.
Stayed 1 night in May 2025

10/10 Excellent

Mi Yon, Jericho

Stayed 1 night in May 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and modern. It’s close enough to a subway to get most places. Staff is extremely nice and very friendly.
Stayed 1 night in May 2025