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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Property video
Body treatments, facials
Hair dryer, slippers, bidet, towels
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Twin/Shower Booth, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Executive King, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Awata Suite, Non Smoking

Flat-screen TV

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe King

  • Sleeps 2

View all photos for Deluxe Queen

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Queen

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Triple

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Triple

  • Sleeps 3

View all photos for Deluxe Accessible Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Accessible Twin

  • Sleeps 2

View all photos for Premier Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Twin

  • Sleeps 3

View all photos for Superior Queen-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Queen-Shower Booth

  • Sleeps 2

View all photos for Superior Twin-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Twin-Shower Booth

  • Sleeps 2

View all photos for Premier King Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier King Shower Booth

  • Sleeps 2

View all photos for Premier Triple-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Triple-Shower Booth

  • Sleeps 3

View all photos for Executive King

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive King

  • Sleeps 2

View all photos for Executive Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive Twin

  • Sleeps 3

View all photos for Awata Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Awata Suite

  • Sleeps 2

View all photos for Okazaki Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Okazaki Suite

  • Sleeps 2

View all photos for Shirakawa Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Shirakawa Suite

  • Sleeps 2

View all photos for Pan Pacific Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Pan Pacific Suite

  • Sleeps 2

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Front of property
Nohga Hotel Kiyomizu Kyoto
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 1,723 reviews
The price is NZ$503
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About the area

Kyoto

With a stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel in Kyoto (Higashiyama Ward), you'll be steps from Awata Shrine and 5 minutes by foot from Chion-in Temple. .This luxury hotel is 0.3 mi (0.6 km) from Kyoto Municipal Zoo and 0.7 mi (1.1 km) from Heian Shrine.

What's nearby

  • Chion-in Temple - 3 min walk - 0.3 km
  • Yasaka Shrine - 9 min walk - 0.8 km
  • Heian Shrine - 9 min walk - 0.8 km
  • Kawaramachi Street - 17 min walk - 1.4 km
  • Kiyomizu Temple - 19 min walk - 1.7 km

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 13 min walk
  • Itami Airport (ITM) - 66 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪LURRA° - ‬4 min walk
  • ‪丹 tan - ‬4 min walk
  • ‪シュイロ - ‬2 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 143 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at NANANOICHI serving guests of THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge.
A hosted evening meal is available for a surcharge daily (reservations required).
NANANOICHI - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei - Onsite lobby lounge. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 350 reviews
Rating 8 - Good. 53 out of 350 reviews
Rating 6 - Okay. 13 out of 350 reviews
Rating 4 - Poor. 5 out of 350 reviews
Rating 2 - Terrible. 4 out of 350 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Josh

Stayed 5 nights in Dec 2025

10/10 Excellent

Rosario Felisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Staff very courteous. Shuttle to and from Kyoto Station was a plus 😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Derek, Burnaby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great staff. Comfortable. Clean. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Miho

Stayed 2 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service all around, I would gladly stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kulbinder

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Inpyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the entrance, all the staffs escorted us so nicely, and informed us clearly. The room was clean, and in the second day, when we got back to the hotel after tourism, the condition of the room was carefully managed. Speaking of the location of the hotel, we could‘ve easily visited most of valuable landmarks of Kyoto, including Gion, Kiyomizudera and museums.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chih Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Kamaldeep

Stayed 1 night in Nov 2025

10/10 Excellent

szu wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All space are clean. Plenty of breakfast choices. Awesome breakfast experience in Kyoto, thanks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Golnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this lovely hotel. Very modern, nice and clean, great location, walkable to many nearby sites, and easy access to the trains. The staff was so kind and helpful and the hourly shuttle to and from Kyoto station was a huge added bonus with the nicest drivers! I loved it here so much that I decided to stay an extra night! I highly recommend this hotel to anyone who is staying in Kyoto and I hope to be able to return one day soon! Thank you for an amazing stay!
Stayed 1 night in Dec 2025

10/10 Excellent

TERUKO

Travelled with family
Liked: Cleanliness, staff & service, amenities
京都駅からホテル迄の送迎バスが助かります かなり混んでいるので乗り換え無くお財布も気にせずアクセス出来るのはとても楽です。 洗い場付きバスルームが快適 お茶が美味しい 朝食が和食、洋食共美味しい　手作り湯葉豆腐 焼き魚　おばんさん特にご飯が美味しい 客室は清潔に保たれ、スタッフの対応も丁寧 早朝南禅寺に散歩、清水寺、高台寺等徒歩圏内 白川通りを通って祇園へも徒歩で
Stayed 1 night in Nov 2025

10/10 Excellent

Ming Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities
everything is good ！
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and extremely clean. The shuttle service to and from the train station was a nice perk.
Stayed 1 night in Nov 2025

10/10 Excellent

SUNG YUP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff / wonderful footbath / lovely coffee & tea box
Stayed 2 nights in Nov 2025

10/10 Excellent

Surya Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious by Japanese standards. The beds are very comfortable and the shower is excellent. The TV is equipped with Netflix and other streaming services and easy to use. The location is superb for exploring Gion and Higashiyama, and not far from a metro station to get to the rest of town. The free shuttle service to and from Kyoto Station is a nice bonus. The one negative is that the gym is quite small, with only a few free weights and a treadmill. If that matters to you, consider a guest membership at a nearby local gym or a different hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Louis, Kirkland

Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Stayed 2 nights in Oct 2025

10/10 Excellent

Adare

Liked: Cleanliness, amenities, property conditions & facilities
The room was 10 out of 10
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were spacious and comfortable as well as immaculate.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ceri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was good, clean with helpful staff, and the location was excellent, within walking distance of many temples and shrines.
Stayed 2 nights in Nov 2025

6/10 Okay

WENZHE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good: close to all the template and easy to go day tour to templates and Gion area Not so good: private onsen impossible to book. And direction for new arrivals from Kyoto station to hotel is unclear.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Stayed 2 nights in Nov 2025