8/10 Good
Tamra Yvonne
Travelled with partner
19 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees at the Kempinksky property were great and they exceeded my expectations. I really really enjoyed the spa and I also enjoyed the breakfast options. Everything was really delicious. I also really enjoyed their wine offerings and their Skyler grill. Everything was really great overall even there made service was always really really nice and helpful.
I would like to give a shout out to Noel. He was really nice to talk to every single morning when we went to go have breakfast. He is such a sweet guy and I really hope that he has a successful future.
I also wanted to mention the front desk, clerks were all very, very nice. I think that this hotel hire some very good staff.
I think my only complaint about the whole experience is that the rooms really are not soundproof. There is a lot of noise that enters the room especially when the doors open and close there’s a loud bang and if you are on the seventh floor, the upper floor is very noisy. It sounds like someone’s doing work upstairs and that really interrupted my sleep. I think the reason why that bothered me so much is because I paid quite a lot of money for the hotel And I just would not expect that the rooms would be quite so noisy. I almost wanted to ask for some kind of refund for that, but I did not because overall the hotel was pretty great, but I would really work on the soundproofing of your rooms. Maybe get some builders in to fix that issue. Thank you for everything.
Tamra Yvonne
Stayed 10 nights in Sep 2025