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The Charmant Hotel

4.0 star property

Photo gallery for The Charmant Hotel

Lobby
2 bars/lounges
Exterior
2 bars/lounges
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

View map
101 State St., La Crosse, WI, 54601
  • Place, La Crosse Center
    ‪5 min walk‬
  • Place, Oktoberfest Grounds
    ‪6 min walk‬
  • Place, University of Wisconsin-La Crosse
    ‪18 min walk‬
  • Airport, La Crosse, WI (LSE-La Crosse Municipal)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds (Salle)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Salle)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Salle)

9.6 out of 10
Exceptional
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior detail
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About the area

La Crosse

With a stay at The Charmant Hotel, you'll be centrally located in La Crosse, steps from Mississippi River and within a 5-minute drive of University of Wisconsin-La Crosse. .This hotel is 0.1 mi (0.1 km) from Riverside Park and 0.1 mi (0.2 km) from Mississippi Explorer Cruise Dock.

What's nearby

  • Riverside Park - 1 min walk - 0.0 km
  • La Crosse Center - 5 min walk - 0.4 km
  • Oktoberfest Grounds - 6 min walk - 0.6 km
  • Viterbo University - 16 min walk - 1.4 km
  • University of Wisconsin-La Crosse - 18 min walk - 1.5 km

Getting around

  • La Crosse Station - 3 min drive
  • La Crosse, WI (LSE-La Crosse Municipal) - 12 min drive

Restaurants

  • ‪The Crow - ‬4 min walk
  • ‪Buzzard Billy's - ‬5 min walk
  • ‪Del's Bar - ‬4 min walk
  • ‪Radisson Hotel La Crosse - ‬4 min walk
  • ‪John's Bar - ‬4 min walk

About this property

The Charmant Hotel

Riverwalk hotel with bars and a 24-hour fitness center
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 67 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Limo/town car service
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 23.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Health club access
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 870 out of 1005 reviews
Rating 8 - Good. 93 out of 1005 reviews
Rating 6 - Okay. 19 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Blankets in the room are terrible. Like a horse blanket
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that distinctive historic character is balanced with modern amenities
Stayed 1 night in Aug 2025

6/10 Okay

paul

Travelled with family
Liked: Room comfort
Disliked: Staff & service

2015 called and wants it's hotel back.

Night clerk outstanding, valet staff wonderful, restaurant staff helpful and the food was delicious. Day desk staff were condescending and obnoxiously rude. They are openly fine with treating guests differently based upon certain prejudicial criteria. Rooms not up to standard, limited staff, long waits for easy room repairs. Not a Michelin Key level hotel and how they could get such a designation strains credulity and brings into question the entire Michelin rating system. Once a jewel of LaCrosse is now buyer beware as there are no standards of practice at this independent hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charmant is a chic boutique hotel with welcoming staff, great restaurant and cool rooftop bar. The well-appointed room was incredibly quiet with super soft linens and a very comfortable bed. Would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Highly recommended
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Stayed 1 night in Jul 2025

10/10 Excellent

Peter, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Sheri

Liked: Property conditions & facilities
I liked this hotel, however for the cost I was disappointed that the room really had no nice items to use….most hotels have body wash, shampoo, etc., everything has a cost, coffee bottle water and reservations are needed even for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quaint

The Charmant hotel exceeded our expectations. Impeccable rooms and exquisite decor throughout the hotel. The only problem is that they tell you complementary valet and then, they charge you $20 for it. But you do get a $10 chip to be used at the bar for food and drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel full of history…decor is amazing as is the roof top bar.. The shakshuka for breakfast was delicious… I would highly recommend this hotel Nice area for walking/runningalong the river
Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Beautiful!
Stayed 1 night in Jul 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel, love the exposed brick, hardwood floors, exposed beams. Staff very accomodating, room was large, clean, comfortable. Bathroom large, large shower. Roof top and coffee shop added bonuses.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Every staff member we encountered was friendly, engaging and helpful. They gave the place a very homey feel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynn

Stayed 1 night in Jun 2025

10/10 Excellent

Tracie

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful hotel!
Stayed 1 night in Jun 2025