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Pueblo Bonito Mazatlan - All Inclusive

4.0 star property

Photo gallery for Pueblo Bonito Mazatlan - All Inclusive

Exterior
Creator video
Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping
  • Room service

Explore the area

View map
Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Cerritos Beach
    ‪10 min walk‬
  • Place, Witches Beach
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Luxury Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite

9.2 out of 10
Wonderful
(19 reviews)
  • 53 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite Oceanfront

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Oceanfront

  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Ocean View

  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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3 outdoor pools, free pool cabanas, pool umbrellas
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.4 out of 5, Excellent, 1,013 reviews
The price is NZ$404
includes taxes & fees
17 Dec - 18 Dec
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

About the area

Mazatlán

With a stay at Pueblo Bonito Mazatlan - All Inclusive in Mazatlán (Zona Dorada), you'll be within a 5-minute drive of The Mazatlan Malecón and Islands and Protected Areas of the Gulf of California. .This all-inclusive property is 6.2 mi (9.9 km) from Olas Altas Beach and 0.3 mi (0.4 km) from Playa Brujas.

What's nearby

  • Playa Brujas - 5 min walk - 0.5 km
  • Cerritos Beach - 10 min walk - 0.9 km
  • Bula - 3 min drive - 3.1 km
  • Galerias Mazatlan - 4 min drive - 3.9 km
  • Witches Beach - 5 min drive - 5.4 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪La Marina - ‬11 min walk
  • ‪Restaurante El Cid - ‬8 min walk
  • ‪La Catrina Restaurant y Cantina - ‬3 min walk
  • ‪Angelo's - ‬1 min walk
  • ‪Diego's Beach House - ‬5 min walk

About this property

Pueblo Bonito Mazatlan - All Inclusive

Family-friendly fun on the beach, with 2 outdoor pools
Pueblo Bonito Mazatlan - All Inclusive offers 247 accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 247 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy Italian cuisine at Angelos Gourmet, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 swim-up bars.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mazatlán? This property has 2788 square feet (259 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Angelos Gourmet - This restaurant specializes in Italian cuisine and serves dinner only.
Las Palomas - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Cilantros - This beach restaurant specializes in seafood and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours (limited menu)
Meals and beverages at companion properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Angelos Gourmet
  • Cilantros
  • Las Palomas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Hot tub
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free area shuttle
  • In-room babysitting

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,788 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Bonito Pueblo Mazatlan
Mazatlan Pueblo Bonito
Pueblo Bonito Hotel Mazatlan
Pueblo Bonito Mazatlan
Pueblo Mazatlan
Pueblo Bonito Mazatlan Hotel Mazatlan
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito All Inclusive
Pueblo Bonito
Pueblo Bonito Mazatlan All Inclusive All-inclusive property
Pueblo Bonito All Inclusive All-inclusive property
Pueblo Bonito Mazatlan Inclus
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito Mazatlan - All Inclusive Mazatlán
Pueblo Bonito Mazatlan - All Inclusive All-inclusive property

Reviews

Pueblo Bonito Mazatlan - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 691 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

Reviews

8/10 Good

Kelly, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach access. Paloma restaurant was amazing! Staff are amazing! Our room was perfect with an excellent balcony and view of the ocean!
Sunset from our balcony
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things to like about Pueblo Bonito...the food, the cleanliness, great maid service, lovely beach. Only thing lacking was entertainment in the evening.
Stayed 5 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Sep 2025

8/10 Good

Paya

Stayed 4 nights in Aug 2025

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

ABSOLUTELY will be coming back staff was super nice and friendly!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This experience was absolutely worth it, staff was very kind
Stayed 4 nights in Aug 2025

10/10 Excellent

karla

Stayed 3 nights in Aug 2025

10/10 Excellent

Jacobo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, wonderful to stay here in Mazatlan
Stayed 1 night in May 2025

10/10 Excellent

María selma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place, friendly staff, good food, clean, tidy, the hotel is so big that it's hard to find the rooms on the first day.
Stayed 1 night in Aug 2025

10/10 Excellent

Emilio Manuel, Liberal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2025

6/10 Okay

Hugo, Elmwood Park

Travelled with family
Liked: Cleanliness, property conditions & facilities
Difficult to exchange US dollars for Mexican pesos. I have a US passport and also a US passport card, they did not accept the US passport card in order to to exchange money. This makes absolute no sense because I can travel the entire world and international airports with this US passport card, but I cannot exchange dollars for pesos with it? IT IS THE EQUIVALENT TO A US PASSPORT! (PUEBLO BONITO LOOK INTO THIS! I DO NOT LIKE TO CARRY MY PASSPORT ON PERSON IF NOT NECESSARY THAT IS THE PURPOSE OF A US PASSPORT CARD!)
Stayed 2 nights in Aug 2025

10/10 Excellent

Daisy

Stayed 4 nights in Aug 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
I enhoyed the
Stayed 4 nights in Jul 2025

10/10 Excellent

Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach and that there was areas to sit down. Would stay again next time we come :)
Stayed 4 nights in Jul 2025

6/10 Okay

Eric, Chino

Travelled with partner
Liked: Cleanliness, staff & service
After reading the reviews I had high expectations. Rooms were ok, food was mediocre at that. The same buffet menu for breakfast, not a big selection. At times, the pool looked dirty and murky in the afternoons. For the money, think I rather stay elsewhere.
Stayed 5 nights in Jul 2025

10/10 Excellent

gloria Itzel

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two in one.

Travel tips. Mazatlan is more of a national destination and not as much foreigners, so be prepared to speak some Spanish to get around. Hotel. 9/10 ONLY because.. please read.... Staff was amazing always attentive. I came at a good time but if you get a wave of check-ins, be prepared to wait a bit. It's a bit of information to hand to you and they give you undivided attention. Food, was offered varieties but you have to hunt them at different times and locations. Breakfast buffet is the same every day though. This hotel package gives you free entrance to aquarium, and shuttle to it's sister hotel Emerald Bay. Diff pool and view and more restaurant options. So that was a plus! JR SUITE, if I am paying for large room, please give me something bigger than FULL size bed. That's my negative. Said sleeps 6 (2 beds & 1 sofa sleeper). I should have been better off getting two rooms and hoping for a king in one. I need my rest during vacation but having to share such a small bed was not my idea. Summed up, I would come back to this hotel but would choose my room option differently.
Stayed 3 nights in Jul 2025

8/10 Good

Jose Alfredo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
THERE WERE TWO ISSUES THAT I DID NAT LIKE AT ALL 1) IN MY RESERVATION WAS INCLUDED A WELCOME PACKAGE THAT EXPEDIA GRANTED ME BECAUSE OFMI LEVEL OF CUSTOMER I WAS TOLD AT CHECK INN IT WAS NOT IN MY ROOM BUT YOU´LL DELIVERED LATER THAT SAME DAY AND YOU NEVER GAVE IT TO ME 2) I HAD DINNER AT CASA 46 AND AT THE TIME OF CHECK OUT YOU TRIED TO CHARGE TIP TO ME CAUSE THE WAITER REPORTED TIP AS NOT PAY BUT IN FACT IT WAS CHARGED AT MY AMERICAN EXPRESS AND I SHOWED THE VOUCHER TO THE FRONT DESK
Stayed 2 nights in Jul 2025

10/10 Excellent

Axel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

ANAHLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly
Stayed 3 nights in Jul 2025

6/10 Okay

JESUS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente !!!
Stayed 3 nights in Jul 2025

6/10 Okay

Juan Pablo Pardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were looking forward to our stay at Pueblo Bonito Mazatlan. It started awkwardly. After checking in, we were told to visit another desk where our bracelets would be activated. This also included being invited to attend a breakfast in a different hotel (Emerald Bay) for a sales pitch. Not the idea of relaxation after a flight. Dining was OK but the drinks felt very watered down. There was a “Banda” on the beach playing music. Unfortunately, they were loud and out of tune. They were more of a nuisance than a picturesque element to our stay. It made watching the sun set unbearable. Getting a place on the beach was also a struggle. There was a single row of palapa for a very big hotel. We had to secure a spot at 6:00 am. This must have been worse for families with children who could not be up at 5:30 to get a spot under the shade. The guests were also not entirely wonderful. There was trash on the beach every day, as well as in the property. People left food in the hallways and it would take hours for it to be picked up. There were a couple of dead roaches every day in the morning in the hallway. The fitness center was also small (less than 80 sq ft) with one treadmill, one bicycle, and some dumbbells. The one in Emerald Bay was better—an actual fitness center—but it involved taking an uber or the not too frequent shuttle between the properties. This was quite inconvenient (and wasn’t clear in the marketing for the hotel). Mazatlan is beautiful. But not this hotel.
Stayed 4 nights in Jul 2025

4/10 Poor

Oscar Maximo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Really nice and beautiful
Stayed 7 nights in Jun 2025