See all properties
Save

Hotel Arenal Lodge

3.0 star property

Photo gallery for Hotel Arenal Lodge

Enjoy dining in a serene garden setting with a contemporary building featuring a spacious dining area.
Relax in a serene hot tub surrounded by lush greenery and majestic mountains.
Cozy seating area with brick fireplace, comfortable sofa and chairs, and large windows offering a view of the outdoors.
Experience the warm atmosphere of Restaurant Volcano's Secret, where a cozy bar and seating area invite you to relax and enjoy a casual dining experience.
Welcome to the reception area, where guests can check in and enjoy the warm ambiance, surrounded by potted plants and natural light.

Popular amenities

  • Gym
  • Bar

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano
  • Mistico Arenal Hanging Bridges Park
    ‪6 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪27 min drive‬

Room options

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed)

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room (1 King Bed)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Panoramic Room (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds)

Junior Room (2 Beds)

7.8 out of 10
Good
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Relax in a serene outdoor setting with gazebos and comfortable seating, taking in the breathtaking views of the surrounding mountains and lush greenery.

Volcano Lodge Hotel & Thermal Experience

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1004)
The price is NZ$267
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Volcano Lodge Hotel & Thermal Experience

About the area

La Fortuna

With a stay at Hotel Arenal Lodge in La Fortuna, you'll be in the mountains, a 5-minute walk from Lake Arenal and 13 minutes by foot from Arenal Volcano National Park. .This family-friendly hotel is 4.6 mi (7.5 km) from Arenal Volcano and 4.1 mi (6.6 km) from Tabacon Hot Springs.

What's nearby

  • Arenal Volcano National Park - 14 min walk - 1.2 km
  • Mistico Arenal Hanging Bridges Park - 6 min drive - 3.5 km
  • Wellness Park Costa Rica - 6 min drive - 3.5 km
  • Tabacon Hot Springs - 8 min drive - 7.0 km
  • Costa Rica Sky Adventures - 19 min drive - 12.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 143 min drive

Restaurants

  • ‪Virgita Ristorante - ‬15 min drive
  • ‪Ginger Sushi - ‬19 min drive
  • ‪La Saca Restaurant - ‬17 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬15 min drive

About this property

Hotel Arenal Lodge

Family-friendly hotel with 2 hot tubs and free breakfast
Hotel Arenal Lodge offers 40 air-conditioned accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 40 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Volcano's Secret, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10 AM.
Volcano's Secret - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Volcano's Secret

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1003 reviews
Rating 8 - Good. 313 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Damaris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs TLC The staff is welcoming but the property needs upkeep
Stayed 3 nights in Apr 2025

4/10 Poor

Barbara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The road to the lodge was washed out and we couldn’t get our car up the steep incline with hairpin turns. One of the men had to get our car passed that area but left us to drive the rest of the way up the dangerous road. The view was amazing, but the chalet was dated and old. Staff was amazing but limited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Florian jr

Stayed 1 night in Apr 2025

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arenal Lodge was pure tranquility—secluded, peaceful, and incredibly welcoming. The staff made us feel right at home, and the stillness of the surroundings was unmatched. I had some of the best sleep of my life there. Waking up to a breathtaking view of the volcano from the pool felt surreal—there’s truly nothing like it in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Selene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel precioso, y el servicio muy bueno.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

A beautiful location off the beaten path. Spectacular view of Arenal volcano. Super friendly staff. Excellent restaurant. Highly recommended.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem. Spacious, comfortable rooms with a stunning view from the balcony. Lush grounds with jungle trails. Infinity pool, pool table, games. Lovely restaurant with a varied menu and gorgeous view of Arenal Lake and Volcano. A welcome change from the sterile all inclusive vibe. Authentic Costa Rican experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Roberto, DOVER

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a complete renovation Its not even close to 1 star
Stayed 2 nights in Mar 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service
It is an older era quaint property and if you can accept that you will enjoy! Our family played at the pool table one night and had so much fun! It has beautiful private grounds, helpful staff and had a gorgeous view of the volcano from our room. Definitely need a 4x4 car to traverse the steep windy driveway in (there are signs that say “halfway there, trust” lol) but worth it as so private but so close to Fortuna!
Stayed 5 nights in Feb 2025

10/10 Excellent

Wayne

Stayed 3 nights in Mar 2025

8/10 Good

Linda

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Incredible view of Arenal!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Suzanne

Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property!
Stayed 1 night in Feb 2025

4/10 Poor

Mohamed Amine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were thoroughly disappointed with our stay at Arenal Hotel Lodge. The only positive aspect was the friendly staff. However, everything else was outdated and poorly maintained. The furniture was stained beyond repair, making it unappealing to use two of the sofas in our room. The food was terrible, and the hotel’s location made it difficult to access outside food, requiring a two-hour journey. Getting to the hotel from the main road was an excruciating 15-minute drive on a very slopped and crapy road. By the time you finally arrived at your room, you will be so exhausted and not willing to descend again. Overall, we were very disappointed with this place.
Stayed 4 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful quaint hotel. "Old world, colonial" feel. Nestled in the mountains, stunning volcano view. Challenging access road for late arrival
Stayed 2 nights in Feb 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Dennis

Disliked: Property conditions & facilities, room comfort

Dark, Dank, & Dangerous.

Worst experience in Costa Rica. Nasty and uninviting. No view. Lamp globes full of dead bugs. Horrible shower with steps. Asked for a different room. No one even responded. Entrance not drivable. So much more that otels.com won't print
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property to everyone! This was a great experience. We will be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great, it was very quiet and a great view of the volcano. Little further out from town but worth it if you want a quieter stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Basil

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025