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Hotel Arenal Lodge

3.0 star property

Photo gallery for Hotel Arenal Lodge

Breakfast, lunch served; local and international cuisine, garden views
Breakfast, lunch served; local and international cuisine, garden views
Lobby sitting area
Outdoor spa tub
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar

Explore the area

View map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Place, Arenal Volcano
  • Place, Mistico Arenal Hanging Bridges Park
    ‪6 min drive‬
  • Place, Tabacon Hot Springs
    ‪8 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪27 min drive‬

Room options

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds)

Junior Room (2 Beds)

7.8 out of 10
Good
(7 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed)

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Panoramic Room (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

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About the area

La Fortuna

With a stay at Hotel Arenal Lodge in La Fortuna, you'll be in the mountains, a 5-minute walk from Lake Arenal and 13 minutes by foot from Arenal Volcano National Park. .This family-friendly hotel is 4.6 mi (7.5 km) from Arenal Volcano and 4.1 mi (6.6 km) from Tabacon Hot Springs.

What's nearby

  • Arenal Volcano National Park - 14 min walk - 1.2 km
  • Mistico Arenal Hanging Bridges Park - 6 min drive - 3.5 km
  • Wellness Park Costa Rica - 6 min drive - 3.5 km
  • Tabacon Hot Springs - 8 min drive - 7.0 km
  • Costa Rica Sky Adventures - 19 min drive - 12.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 143 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬8 min drive
  • ‪Tucanes - ‬8 min drive
  • ‪Soda La Palma - ‬10 min drive
  • ‪Raúl Castaño - ‬11 min drive
  • ‪Restaurante El Jilguero - ‬22 min drive

About this property

Hotel Arenal Lodge

Family-friendly hotel with 2 hot tubs and free breakfast
Hotel Arenal Lodge offers 40 air-conditioned accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 40 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy local and international cuisine at Volcano's Secret, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10 AM.
Volcano's Secret - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Volcano's Secret

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia, Windsor

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Staff was great. The hill to get to the property is no joke! Would absolutely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

MAURICIO, Doral

Travelled with family
It is a good hotel. It is a little far From La Fortuna but has nice views and staff is friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the included breakfast. Quality restaurant on site. The property was not crowded, often times we were the only people at the pool or the restaurant. The views are amazing. Rooms are comfortable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Carmen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Betzy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Mathieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view on the Volcano
Stayed 3 nights in Jul 2025

2/10 Terrible

Yohana

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is deceiving!!!! Travelers beware!! The address listed is not the address to the hotel. It takes an additional 10 minutes up a very dangerous mountain road to reach the hotel. Their rooms are extremely dated and old. Travelers stay away! Complete false advertisement. When we arrived, we were told the hot tub was not working. We asked for some type of accommodation or compensation for the inconvenience and they refused to accommodate us. We didn't stay for our second night due to the disappointment and their deceitful ways. They refused to refund us for our last night stay even though we canceled 24hours prior to leaving. Don't stay here!! The photos are completely deceiving and inaccurate. They won't refund you if anything is not as expected. Complete disappointment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Love it

Best place ever! The view and service was amazing, the owner stays in the property so it’s a very personal experience.
Stayed 2 nights in Jul 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good property to have uninterruptwd views of the Arenal volcano. It is 30 mins from la fortuna. Very peaceful location.
Stayed 2 nights in Jul 2025

10/10 Excellent

SAIKRISHNA, CEDAR PARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and surroundings
Stayed 1 night in Jun 2025

8/10 Good

Smitha

Stayed 1 night in Jun 2025

8/10 Good

Roberto Cordero

Stayed 4 nights in Jun 2025

10/10 Excellent

Benjamin, Gig Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with a touch of history and the best views of the volcano you could possibly imagine. Friendly staff, excellent food, great activities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location and amazing staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Eniola

Stayed 3 nights in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Staff
Stayed 4 nights in May 2025

10/10 Excellent

Abhishek

Stayed 1 night in May 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Beautiful views, if you stay in the rooms on the top of the hill. The view of Arenal is amazing. The staff were friendly and helpful when asked. Good : View, Quiet Environment, Friendly Staff, well maintained gardens Neutral : Vehicle 100% required, Some parts of the hotel clearly need a bit of updating or repair, but mostly not too serious. Bad : Food (not terrible, but not good), Price, should be closer to 100$ per night considering you really have to leave to enjoy the area or get good food, services offered at the hotel front desk are very high, including transportation and tourist activities in the area (this won't impact you if you make arrangements yourself) Overall, if you want to see the view, maybe call ahead and get a drink around sunset there, but otherwise this place is probably not your best option.
Stayed 2 nights in Apr 2025

6/10 Okay

Damaris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs TLC The staff is welcoming but the property needs upkeep
Stayed 3 nights in Apr 2025

4/10 Poor

Barbara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The road to the lodge was washed out and we couldn’t get our car up the steep incline with hairpin turns. One of the men had to get our car passed that area but left us to drive the rest of the way up the dangerous road. The view was amazing, but the chalet was dated and old. Staff was amazing but limited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Florian jr

Stayed 1 night in Apr 2025

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arenal Lodge was pure tranquility—secluded, peaceful, and incredibly welcoming. The staff made us feel right at home, and the stillness of the surroundings was unmatched. I had some of the best sleep of my life there. Waking up to a breathtaking view of the volcano from the pool felt surreal—there’s truly nothing like it in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Selene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel precioso, y el servicio muy bueno.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

A beautiful location off the beaten path. Spectacular view of Arenal volcano. Super friendly staff. Excellent restaurant. Highly recommended.
Stayed 4 nights in Apr 2025