See all properties
Save

Hotel Los Lagos Spa & Resort

3.5 star property

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Front of property
Deluxe Room
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪14 min walk‬
  • Place, Baldi Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(133 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(53 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

Similar properties

Outdoor spa tub
Casa Luna Hotel & Spa
La Fortuna
  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 1,004 reviews
The price is NZ$264
includes taxes & fees
21 May - 22 May
Casa Luna Hotel & Spa

About the area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 0.7 mi (1.1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 14 min walk - 1.2 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Termales Los Laureles - 14 min walk - 1.3 km
  • Baldi Hot Springs - 17 min walk - 1.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Coffee Time - ‬3 min drive
  • ‪Soda La Palma - ‬5 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Restaurante Las Palmas - ‬1 min walk

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor pools, hot springs, and a nightclub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Las Palmas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1153 out of 1440 reviews
Rating 8 - Good. 197 out of 1440 reviews
Rating 6 - Okay. 47 out of 1440 reviews
Rating 4 - Poor. 29 out of 1440 reviews
Rating 2 - Terrible. 14 out of 1440 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

kat

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort! We enjoyed the hot springs, pools, food and ziplining.
Stayed 1 night in Jan 2026

8/10 Good

Charles

Stayed 2 nights in Jan 2026

8/10 Good

John, Greenfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were large and comfortable but outdated.
Stayed 1 night in Feb 2026

10/10 Excellent

Balendran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice landscaping and hot springs
Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and accomodations. Absolutely first rate in every way.
Stayed 4 nights in Jan 2026

8/10 Good

Bailey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, large room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert, Northampton

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and very clean. Wish we could have stayed more days
Stayed 1 night in Feb 2026

8/10 Good

Marcia

Travelled with family
Staff was great and the rooms were very clean. Great amenities and beautiful grounds. The only thing was the rooms are not soundproof and at times it was a bit noisy but would stay here again.
Stayed 5 nights in Jan 2026

8/10 Good

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Pros We had a wonderful time at Los Lagos. The property and hot springs were amazing. The breakfast was also very good. Each evening we dined at the restaurant and food and service was excellent Con’s We were not totally satisfied with our room. I didn’t care for the sink design and there was only one chair in the room. The air conditioner wasn’t working properly. Our room was alway humid and the fan from the air conditioner was noisy. Otherwise we had a great stay at Los Lagos !
Stayed 2 nights in Jan 2026

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely basic room (definitely overpriced). No amenities at all. Breakfast buffet was standard. The pools were overcrowded and did not seem clean. Was NOT a comfortable stay and wouldn’t recommend.
Stayed 2 nights in Jan 2026

8/10 Good

Michel

Liked: Cleanliness, amenities
Great hotel would get a five star rating if food served in dining room would be of better quality.
Stayed 4 nights in Jan 2026

8/10 Good

Duy

Travelled with family
Liked: Staff & service, amenities
It’s only a short drive from La Fortuna and many tours and activities. Within the resort, you have access to several hot spring pools and 2 regular pools with slides for the kids. There is also a viewing point of the volcano. The room is a little outdated.
Stayed 3 nights in Jan 2026

6/10 Okay

Larisa

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Lyndsey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this resort. Paid for the upgraded volcano view room and never saw the volcano due to the fog for four days. Dining options are great. Hot springs and pool with slides are amazing. Room key didn’t work multiple times- had to walk to the reception desk six times. That was annoying. Our room was huge but needed more hooks or a shelf in the bathroom for functionality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Adrian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was amazing
Stayed 5 nights in Jan 2026

8/10 Good

Kenny

Liked: Cleanliness, staff & service, amenities
Beautiful resort, spacious rooms, friendly, helpful staff, great restaurants, near to town and other activities. Wish the resort grounds were more walkable so shuttle rides were not necessary to go anywhere within it
Stayed 3 nights in Jan 2026

10/10 Excellent

Josh & Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this resort!
Stayed 3 nights in Jan 2026

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge room, wonderful bathroom and shower, beautiful grounds and facilities and kind and friendly staff. Enjoyed our stay, highly recommend!
Stayed 2 nights in Nov 2025

8/10 Good

Mika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable resort
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 3 nights in Jan 2026

10/10 Excellent

Syed

Liked: Cleanliness, amenities
Perfect
Stayed 1 night in Dec 2025

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location and great view of the volcano (however mostly cloudy). The room was spacious & clean but dated.
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was very spacious. The beds were nice plenty of blankets. The shower was clean. The view from the room was amazing. The parking is a little far away. You definitely need a vehicle or use their transportation to get back to the Hot Springs or the restaurant. The Hot Springs at the very top are very hot and they’re very nice the further down you go the more commercialized it becomes which is good for children or partying people who want a swim u bar. The food in the main restaurant at night was not very good I would recommend just grabbing a burger or pizza at the pool bar.. the included buffet breakfast in the morning was really good. Finally, I believe you can arrive early on the day of your check-in and you can stay as late as 10 PM on the day of your check out to enjoy the Hot Springs. I wish we had known that we probably would’ve come earlier.
Stayed 1 night in Jan 2026