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Hotel Magic Mountain SPA & Conference center

3.5 star property

Photo gallery for Hotel Magic Mountain SPA & Conference center

Exterior
Exterior
Body treatments, mud baths, aromatherapy, hot stone massages
Porch
Junior Suite, Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Alajuela, 414417
  • Arenal Volcano
  • Baldi Hot Springs
    ‪3 min drive‬
  • La Fortuna Waterfall
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 88 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

La Fortuna

When you stay at Hotel Magic Mountain SPA & Conference center in La Fortuna, you'll be in a national park, within a 5-minute drive of Baldi Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 1.6 mi (2.5 km) from Kalambu Hot Springs and 1.7 mi (2.7 km) from Ecotermales Fortuna.

What's nearby

  • Baldi Hot Springs - 3 min drive - 2.8 km
  • Kalambu Hot Springs - 3 min drive - 2.8 km
  • Paradise Hot Springs - 3 min drive - 3.2 km
  • Ecotermales Fortuna - 4 min drive - 3.2 km
  • La Fortuna Waterfall - 8 min drive - 4.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 127 min drive

Restaurants

  • ‪Red Frog Coffee Roaster - ‬4 min walk
  • ‪Arábigos Coffee House - ‬2 min drive
  • ‪Lava Lounge Bar & Grill - ‬2 min drive
  • ‪North Fields Café - ‬12 min walk
  • Magic Bar

About this property

Hotel Magic Mountain SPA & Conference center

Family-friendly hotel with a full-service spa and free breakfast
Hotel Magic Mountain SPA & Conference center offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This La Fortuna hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 101 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and karaoke. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Lina's, a poolside family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Lina's - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lina's Bar - Overlooking the garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lina's
  • Lina's Bar

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Karaoke
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 160 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Magic Mountain Fortuna
Magic Mountain Fortuna
Hotel Magic Mountain La Fortuna
Magic Mountain La Fortuna
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Hotel Magic Mountain
Hotel Magic Mountain SPA & Conference center Hotel
Hotel Magic Mountain SPA & Conference center La Fortuna
Hotel Magic Mountain SPA & Conference center Hotel La Fortuna

Hotel Magic Mountain SPA & Conference center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1005 reviews
Rating 8 - Good. 279 out of 1005 reviews
Rating 6 - Okay. 81 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

hardik

My recent stay at Hotel Magic Mountain SPA & Conference center was unfortunately not up to expectations. The Wi-Fi connectivity throughout the building was extremely spotty, making it difficult to stay connected or get any work done. Additionally, the TV in my room didn’t work because the cable wasn’t properly connected. While this may seem like a minor issue, it was frustrating to deal with after a long day of travel. To add to the inconvenience, the restroom door wouldn’t close properly, which impacted my comfort during the stay. I believe these issues could be easily resolved with better maintenance and attention to detail. I hope the management addresses these concerns to improve the overall guest experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the volcano and the property was very beautiful. Very walkable and nice staff. Would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable space for vacation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Tashina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful! Great service and everyone was friendly! The massage was amazing!
Stayed 4 nights in Mar 2025

6/10 Okay

Dascale

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
The property is beautiful and well located. Staff at the front desk is very friendly. Although, the pictures show a much newer or fancier place. The bathroom had mold and was not that clean. Pool was ok, but looked better on pictures. Staff of the restaurant was not that friendly. Tours were also much more expensive
Stayed 2 nights in Mar 2025

6/10 Okay

Niamh

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Camille

Stayed 5 nights in Feb 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing because the rooms back up to Arenal volcano. In the morning, we had incredible birdwatching and were able to even see toucans. It’s walkable into town, approximately 2 km. But there are many dining options along the way. My husband and I are vegan and were very happy with our choices. The restaurant in hotel Magic Mountain offered a few vegan options as well. The staff were very helpful and Carlos, at the front desk, arranged tours for us. Would highly recommend if you’re looking for a combination of remote feel and walking distance to dining and shopping.
Stayed 4 nights in Feb 2025

4/10 Poor

Noah

Disliked: Staff & service, amenities
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, with friendly staff, this hotel is in a fantastic location for uninterrupted views of the Arenal volcano, which are amazing! Our room was well appointed, comfortable and well tended during our stay. The only criticism would be that the public areas are a little dated and poorly laid out: the bar is currently remote from the body of the hotel and rather unappealing, but we did note that there was a programme of refurbishment in progress, so maybe this is being addressed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2024

4/10 Poor

Pat

Disliked: Staff & service, property conditions & facilities
They charged extra for everything, the TV did not work, it needed updating. Rooms weee small.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucia Inti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great ! Love the view and the people
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and delicious breakfast. We dined in one night and walked to a nearby restaurant the other nights. Both were very good. Saw many colorful birds on or near our balcony. Great staff and location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable. Amenities wete enjoyable. Breakfast was nice. The staff was very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

jimmie

Loved the family, being picked up at the airport which was an extra charge. Clean with hot water which they were very proud of. A free breakfast is a plus. Mostly the family were so gracious and kind, making us feel right at home.
Stayed 3 nights in Feb 2025

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff were so polite and helpful. The grounds were stunning & the room was just what we needed.
Stayed 3 nights in Feb 2025

8/10 Good

sang won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025