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Zel Punta Cana, All Suites - All inclusive

4.5 star property

Photo gallery for Zel Punta Cana, All Suites - All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
Property video
Couples treatment room(s), sauna, hot tub, steam room
Beach bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Zel Two Bedroom Master Suite Swimup

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Suite

Zel Suite

Zel Suite

8.2 out of 10
Very good
(78 reviews)
  • Garden view
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master with Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Garden View

  • 100 sq m
  • Sleeps 4

View all photos for Room Standard with Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room Standard with Garden View

  • 74 sq m
  • Sleeps 4

View all photos for Room Deluxe with Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe with Pool View

  • 75 sq m
  • Sleeps 4

View all photos for Suite Master with Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Pool View

  • 100 sq m
  • Sleeps 4

View all photos for Double Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Garden View

  • 175 sq m
  • Sleeps 6

View all photos for Double Suite Master With Pool View

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Double Suite Master With Pool View

  • 175 sq m
  • Sleeps 6

View all photos for Zel Swimup Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Garden View

  • 100 sq m
  • Sleeps 1

View all photos for Suite Standard With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Standard With Garden View

  • 74 sq m
  • Sleeps 1

View all photos for Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Pool View

  • 100 sq m
  • Sleeps 1

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe With Pool View

  • 75 sq m
  • Sleeps 1

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

8.8 out of 10
Excellent
(29 reviews)
  • Garden view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

  • 328 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 1,280 reviews
The price is NZ$897
includes taxes & fees
1 Mar - 2 Mar
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About the area

Punta Cana

With a stay at Zel Punta Cana, All Suites - All inclusive in Punta Cana (Bávaro), you'll be a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana. .This golf property is 1.8 mi (2.9 km) from Los Corales Beach and 2.4 mi (3.8 km) from Cortecito Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Los Corales Beach - 16 min walk - 1.4 km
  • Aromas Museum - 3 min drive - 1.5 km
  • Cortecito Beach - 5 min drive - 2.7 km
  • Barceló Bávaro Convention Center - 6 min drive - 2.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Veranda - ‬17 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Drifters Lazy River Bar - ‬6 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

Luxury property with 4 restaurants, near Cocotal Golf and Country Club
Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 190 air-conditioned rooms featuring outdoor private hot tubs. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and minibars.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This Mediterranean property also features complimentary wireless internet access, a hair salon, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at Volcan, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Volcan - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Nokyo - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tacorini - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Parda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Zel Punta Cana, All Suites - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 3150 per pet, per night
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: DOP 3150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 506 reviews
Rating 8 - Good. 98 out of 506 reviews
Rating 6 - Okay. 38 out of 506 reviews
Rating 4 - Poor. 18 out of 506 reviews
Rating 2 - Terrible. 16 out of 506 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dickson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Una excelente y encantadora experiencia. El Spa AUA es una maravilla, un cálido recibimiento por Genesis y una fina atención de parte de Micaela. Además, nuestros Hots Alvaro y Andres nos trataron de maravilla. Siempre atentos y brindadonos y trato preferencial. En el bar y los Buffets nos atendió Leticia con un trato humano y exquisito. 1,000 x 1,000 recomendado.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yurcania, Middletown

Stayed 1 night in Oct 2025

10/10 Excellent

Yurcania, Middletown

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very professional, room was excellent, food delicious 😋
Stayed 1 night in Oct 2025

6/10 Okay

Carrie Noelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Concierge was less than satisfactory and the room service was awful. But the buffet and resteraunts were amazing. The property is amazing and beautiful beach
Stayed 4 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness
Good facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and staff very friendly and helpful
Stayed 5 nights in Oct 2025

10/10 Excellent

Leeanne Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is quite convenient as it is just a 15 minutes drive. The hotel itself is very clean, looking new and the staff is really outstanding. The food is great and available most of the time. You definitely want to experience the steakhouse and the japanese Haibatchi at least once during your stay. I strongly recommend.
Stayed 6 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. Staff was great. Major spirit to Ricardo for taking care of us every day with drinks and laughs!
Stayed 6 nights in Oct 2025

10/10 Excellent

GALINA, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Jerry Rivera

Stayed 3 nights in Oct 2025

10/10 Excellent

Piter German

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we got to stay in was pool front and was very clean and spacious. The staff would always greet us and make us feel seen and were all extremely polite. All you can eat selections in the dining room setting was remarkable, I couldn't decide what to choose feeling like a big kid. From day time bike rides, to night time wine and paint, there was so much to do. I will be recommending all my family and friends to Zel, in Punta Cana, it was home away from home. Thank you to the amazing staff that made our food and coffee and the ones that we didn't see behind the scene, you guys made a life time memorable experience we will never forget and we hope to see everyone again real soon.
Stayed 4 nights in Oct 2025

6/10 Okay

Denyse

Travelled with partner
Disliked: Staff & service
The staff was friendly. We ordered room service twice and it never got to us. I even called the front desk to check up on the time the second time and never received it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was a very nice , food was great! Drinks as well rooms were very nice and the vibe was great ! Going in there’s always this awesome scent.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tatjana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a relaxing vacation. Everything was amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew Marquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and staff was always friendly and helpful. Raphy was our concierge and was very attentive to our needs and requests. Had a great honeymoon. Many activities to do on site without having to leave.
Stayed 6 nights in Oct 2025

10/10 Excellent

Maria Guadalupe

Stayed 4 nights in Oct 2025

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, if you want to stay in a calm place with good food and good staff this will be it. Not to many people, not loud music, not crowded beach or restaurants. I received my platinum benefits of wine bottle and spa bonus that I used. The spa is great! And the staff managed to put us in the same room the whole wknd as we reserved one day separately. But I didnt receive the room upgrade even though I asked for it. Our concierge Robert was too nice. Alexis the manager was also very diplomatic and the rest of the staff. The bartender girl from the beach serves the best drinks! The only thing I would say is that they could get better is the logistics, communication between the staff. Sometimes they could repeat some information or didn’t know about other. But as a new hotel I know that will improve. In front of it there is the Rafa Nadal tennis courts. My fave tennis player!
Stayed 1 night in Oct 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

8/10 Good

Moubarak

Stayed 4 nights in Oct 2025

10/10 Excellent

Shareef

Liked: Cleanliness, staff & service, property conditions & facilities
My fiancée and I stayed here for a week and had an amazing time. Zel is quiet and zen, but the staff are lively and so welcoming. The hotel and room were gorgeous, clean, and spacious, and the food was incredible. Our point of contact, Raphy, was by far the most integral part of what made our experience so memorable! He was lovely, personable and extremely attentive. He made us feel at home right away, and was always a text/call away when we needed anything. He consistently went the extra mile from beginning to end to make our stay more special and relaxing. Thanks to Raphy and the rest of Zel's staff for making our stay amazing, we will definitely be back.
Stayed 6 nights in Oct 2025

10/10 Excellent

Gildelita

Travelled with family
Liked: Property conditions & facilities
Great
Stayed 4 nights in Oct 2025

4/10 Poor

Maria, San Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom, sister and I had a week long vacation here and Alvaro was with us the whole way! He was so helpful, kind and patient. He assisted us with whatever we needed. Alexis the experience manager was also so helpful, its not everyday the higher ups in a resort or hotel take time and care into cultivating an experience specific to their guests needs and we are so thankful to him for that. The staff overall was so great from the housekeeping to the servers at the restaurants, everyone treated us like family and after a week that’s what it felt like we became considering the resort is a smaller more intimate resort which we really loved. We also had an amazing day at the spa, the three of us got a massage and it was top of the line service. 10/10 recommend to anyone looking to travel to punta cana.
Stayed 7 nights in Oct 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness
We had bad luck from the start. Our room wasn’t ready. It was dirty, management tried to accommodate, but seems like everything was going wrong. Three rooms they took us to, were not ready. The food at the buffet was often cold, there were very little vegetarian options, as well as other dietary restrictions. No food alterations possible. The spa was not available due to a celebrity being on site. Bicycles were in ok condition, but a lot of work to rent, there is not an attendant available and you have to wait for them to show up. The beach is ways away, there is a golf cart that takes you back and forth.
Stayed 3 nights in Jun 2025