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Le Grand Balcon

5.0 star property

Photo gallery for Le Grand Balcon

Bar (on property)
Classic Double Room, 1 Double Bed
Suite (Saint-Exupéry)
Lobby
Lobby

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Room service

Explore the area

Map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪2 min walk‬
  • Basilica of Saint-Sernin
    ‪5 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

Suite (Saint-Exupéry)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Capitole)

Suite (Capitole)

Suite (Capitole)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilège)

Premium bedding, in-room safe, desk, blackout curtains

Double Room (Privilège)

8.4 out of 10
Very good
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Toulouse

With a stay at Le Grand Balcon, you'll be centrally located in Toulouse, steps from Place du Capitole and within a 10-minute walk of Basilica of Saint-Sernin. .This luxury hotel is 4.9 mi (7.9 km) from Cité de l'Espace and 6.7 mi (10.8 km) from Airbus.

What's nearby

  • Place du Capitole - 1 min walk - 0.0 km
  • Capitole de Toulouse - 2 min walk - 0.2 km
  • Place Wilson - 5 min walk - 0.4 km
  • Basilica of Saint-Sernin - 5 min walk - 0.4 km
  • Pont Neuf - 9 min walk - 0.8 km

Getting around

  • Capitole Station - 4 min walk
  • Toulouse Matabiau Station - 15 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪Le Florida - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Le Bellini - ‬1 min walk
  • ‪Wok to Walk - ‬1 min walk
  • ‪Au Gascon - ‬2 min walk

About this property

Le Grand Balcon

Luxury hotel with a 24-hour front desk and a bar
Le Grand Balcon offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 47 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Toulouse? This hotel has 129 square feet (12 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 129 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 27 per night (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the parking garage is only 5.9 feet (1.8 meters) high.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Balcon
Grand Balcon Hotel
Grand Balcon Hotel Toulouse
Grand Balcon Toulouse
Le Grand Balcon Toulouse
Le Grand Balcon Hotel
Le Grand Balcon Toulouse
Le Grand Balcon Hotel Toulouse

Le Grand Balcon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 956 reviews
Rating 8 - Good. 312 out of 956 reviews
Rating 6 - Okay. 66 out of 956 reviews
Rating 4 - Poor. 24 out of 956 reviews
Rating 2 - Terrible. 17 out of 956 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and excellent service

Quick check in / able to leave bags whilst exploring before check in. They managed to arrange an early check in as well thank you
Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, definitely recommend

Hotel is lovely, rooms are comfortable and well sized. Staff are helpful and let us leave our luggage both before check-in and after check-out (due to flight times). Well located on the main square, though I'd recommend light sleepers bring earplugs. If we come to Toulouse again, we'll definitely be staying here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, everything in walking distance. Room was as described and the windows kept out the noise from the street perfectly. Air conditioning only thing that wasn’t great.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the heart of Toulouse

The hotel staff were very approachable and quick to help with our needs. I'd recommended staying here to families and friends.
Stayed 2 nights in Mar 2025

4/10 Poor

Glynis

Liked: Room comfort

Disappointed

There isn’t much to this hotel! Reception is tiny - a long thin corridor with 2 small desks. The lift is next to one of the desks. We were given a room on the 4th floor. This floor was being worked on. The corridors were masked with tape and polythene and there was banging until 5pm. In the room two lights were broken, one over the bed and one in the bathroom. The bed one was reported but not fixed. The reception area is small. There was nobody in the bar in the evening but there were people enjoying breakfast there in the morning. Our view was an external fire escape. Shame, it was my husbands birthday and I expected a bit nicer.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and spacious room in a boutique type hotel. Staff were helpful when asked. I’ve stayed her numerous times.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aleksander, Ruislip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at this hotel in an ideal location
Stayed 3 nights in Jan 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

a little more security

I enjoy this hotel a lot. Two things to help improve: 1 curtains need to be more black out as the lights from the street illuminate the entire room; 2. luggage that is left needs to be secure and not left in the lobby. I returned to see my expensive luggage sitting out in the hall where anyone could take it. The staff are always wonderful
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

Dated, Dirty, and Poorly Secured

Really disappointing hotel. I had one of the most expensive rooms on the property, with the best view, but it was terrible. Stains all over the carpeted bedroom, stains on the sofa, torn bed linens and towels, a half-used bottle of conditioner in the bathroom, etc... On several occasions, I walked directly into the hotel elevator without seeing a single hotel employee. This does not feel secure at all. This hotel does not deserve its star-ranking, and should be avoided.
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Bowdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff . Would highly recommend
Stayed 2 nights in Dec 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , perfect location for city break in Toulouse.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolas, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The location mere steps from Place du Capitole is very convenient to everything there is to see and do in Toulouse and beyond. And the Capitole Metro stop is only a 3 minute walk, so it's easy to get to the train, tram and bus stations at Toulouse Matabiau. My room was quiet and well-appointed, though perhaps a bit small for 2 people. I didn’t eat breakfast there so can't comment on that. Finally, the staff were all very helpful and friendly. And Alex went above and beyond to help me with some train and tram schedules for a couple of day trips I was interested in. Highly recommended this property, and would definitely stay here again if I come back to Toulouse.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Close to the main square of the city Staff were very pleasant and helpful Quite basic services No lift, no bar, no restaurant Breakfast was typical Mediterranean Came back to room at 4 pm and still hadn’t been serviced
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Classy.
Stayed 3 nights in Sep 2024

2/10 Terrible

Chantel

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. We had booked 2 rooms at this hotel. Both rooms had coffee and other brown stains all down the walls and on the old carpet. Both rooms had live ticks running around the bed, carpet and drapes as if they owned the place. The bedding was also stained and looked lived in. I purposely went for what I thought would be a higher end hotel stay because I wanted to treat myself for the night, but what I ended up with felt more closer to a night of camping. Consider yourself WARNED.
Bedsheets
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service throughout the stay, very friendly, helpful staff. The room was very clean and well appointed. The location could not have been better with easy access to everything. Highly recommend this hotel
Stayed 2 nights in Sep 2024

8/10 Good

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location within steps from the main square of the city. Rooms and nice and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would’ve been helpful for the hotel to let us know the streets around around the Capital were secured off as access to the hotel was tricky .
Stayed 1 night in Sep 2024

8/10 Good

Julia Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel was amazing. It was right next to La Capitole. I also loved all the L'Occitane products provided in the rooms! My only downside was when we asked the front desk to call us a taxi to the airport. The ride that arrived charged double the rate of an Uber, and when asked why they explained that they were a "private transport service" and not a taxi. I recommend just ordering an Uber for airport transportation, much more affordable!
Stayed 1 night in Aug 2024