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ZASGO HOTEL

4.0 star property

Photo gallery for ZASGO HOTEL

Poolside bar
Lobby sitting area
Cakrawala Suite | Terrace/patio
Premier Single Room, 1 King Bed
Cakrawala Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Jl. Soekarno Hatta, Labuan Bajo, Nusa Tenggara Tim., 86763
  • Labuan Bajo Port
    ‪14 min walk‬
  • Pede Labuan Beach
    ‪15 min walk‬
  • Waecicu Beach
    ‪8 min drive‬

Room options

View all photos for Grand Studio Single

Grand Studio Single | View from room

Grand Studio Single

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Delonix)

Executive Room, 1 King Bed (Delonix)

Executive Room, 1 King Bed (Delonix)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cakrawala Suite

Cakrawala Suite

Cakrawala Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Studio Single (No Window)

The Studio Single (No Window)

The Studio Single (No Window)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Twin

Grand Studio Twin

Grand Studio Twin

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for The Studio Twin (No Window)

The Studio Twin (No Window)

The Studio Twin (No Window)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Triple Room

Premier Triple Room

Premier Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for City Simplify Room

City Simplify Room

City Simplify Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (86)
The price is NZ$253
for 1 room
includes taxes & fees
29 Jun - 30 Jun
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About the area

Labuan Bajo

With a stay at ZASGO HOTEL, you'll be centrally located in Labuan Bajo, within a 5-minute drive of Labuan Bajo Port and St. Angela Labuan Bajo. .This hotel is 0.7 mi (1.2 km) from Pede Labuan Beach and 2.7 mi (4.3 km) from Batu Cermin Cave.

What's nearby

  • Labuan Bajo Port - 14 min walk - 1.2 km
  • St. Angela Labuan Bajo - 14 min walk - 1.2 km
  • Pede Labuan Beach - 15 min walk - 1.3 km
  • Waecicu Beach - 8 min drive - 6.5 km
  • Batu Cermin Cave - 9 min drive - 4.1 km

Restaurants

  • ‪Ayam Bakar Primarasa - ‬2 min drive
  • ‪La Cucina - ‬9 min walk
  • ‪Kopi Mane Inspiration - ‬17 min walk
  • ‪Exotic Komodo - ‬16 min walk
  • ‪Carpenter Cafe And Roastery - ‬13 min walk

About this property

ZASGO HOTEL

Central hotel with free parking connected to a shopping center in Labuan Bajo
ZASGO HOTEL offers 87 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 87 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sky Resto, a poolside restaurant which features a bar/lounge and a pool view. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Labuan Bajo? This hotel has 3617 square feet (336 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Sky Resto - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Pool Bar - This poolside bar serves breakfast and dinner. Reservations are required. Open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 15-device limit

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pool Bar
  • Sky Resto

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,617 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 12 steps to reach entrance
  • Lift (122 centimetre wide door)
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [ZASGO HOTEL]
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Free in-room WiFi has a 15-device limit; WiFi in public areas is also free and has a 15-device limit

Property is also known as

ZASGO HOTEL Hotel
ZASGO HOTEL Labuan Bajo
ZASGO HOTEL Hotel Labuan Bajo

ZASGO HOTEL Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tee Toy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quality and affordable
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric, Durango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbor is spectacular. The staff speaks English fairly well. The service was grand.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel and service I’ve ever had Check-in: Basically gave me my room key and no discussion about meals, amenities or anything about the hotel. They had a sign for a welcome drink, did not receive that. Hotel: The hotel is in poor condition, dirty, the pool is rough, the odor is of cigarette smoke permanently imbedded in every corner. Room: My room looked similar to the photos online but just decrepit. My bed sheets were COVERED IN BLACK HAIRS and debris. It was absolutely disgusting. There was something every couple of inches. I don’t think they washed them and left them on there from the last guest. I asked for a new sheet so that I could sleep in the sheet like a sleeping bag and I wore long sleeved shirt and pants so none of my skin was touching anything. I slept on a towel for my head, hope that was clean. I reserved their shuttle to the airport for 75,000 and they refused to let me go on it until they checked my room to see if they needed to charge me for anything. They sent housekeeping up there and I was shown a photo of a towel with a lipstick smudge on it. They said we have to charge you. i asked how much and they just made up an arbitrary amount of 50,000. Now the only reason I paid is because I didn’t have time to argue because I needed to get to the airport. But this is about principle, you don’t provide me with clean sheets but you expect me to pay for a dirty towel? This place is petty, dirty, terrible customer service. DON’T RECOMMEND
Stayed 2 nights in Dec 2024

8/10 Good

Seung, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good for the pruce point. Very cheap, friendly and helpful staff, great breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sukhbinder, Southampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best part of this hotel. So keen to help with anything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Liked: Room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Corey

Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place was clean enough, but it was an old building. They must have a problem with their toilets or sewer, the room smellled like sewer the whole time. Nasty! There was only one chair in the room and none on the balcony, so you could not sit on balcony. View was great. Close to downtown. Pool/pool bar was nice. Breakfast was buffet and had large selection. We reserved a car ride for 640am with the front desk. When we went down, the guy said the car service didn’t start until 7am. Not sure why they didn’t tell us that when we reserved the car the night before. The front desk guy was rude. We had to be at our dive place at 7am. He said we could wait until 7am for the car. I said we could not and asked what other options we had. He said he could try to call us an outside taxi. He did that and we were able to get to the dive shop just in time for our trip. Overall, okay for the price since it was inexpensive, but I would not stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
In general, everything is fine. Close to the airport. Has a market in the basement which is convenient. Pool and breakfast good. However, I did not appreciate being harassed for a hair dryer! There weren’t any hair dryer in my room. I called the front desk but nobody came so i took matters into my own hands and asked the housekeeper that was cleaning the rooms on the floor for a hair dryer which she kindly lended. However, in the evening the front desk called to get the dryer back. I told them i was there for 3nights and i needed the hair dryer and i was willing to give it back if they were going to provide me with another one so in the end they let me keep it. Then, the day before i check out they called me at 3pm. They were surprised i was in my room and sounded almost disappointed … they asked for something i could not understand and said it was ok and hung up. Then called again at 10pm to get the hair dryer!!! Now, i understand they wanted. They wanted to check if i was in the room to take the hair dryer back! First of all, the hotel should have hair dryers for all rooms. Second, it is not professional to harass a client for a hair dryer when you should be able to provide it for everyone. They could have waited until i checked-out to take it back and not call so often and late at 10pm. The service in general was fine but the handling of this situation is very poor.
Stayed 1 night in Sep 2024

6/10 Okay

Uzair

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very basic. Reception barely understood what we were asking and one was passive aggressive at one point. This is fine to stay for a short time and not being in the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lacy

Stayed 3 nights in Aug 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at reception and at the pool bar
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend
Stayed 1 night in Sep 2024

6/10 Okay

nathan

Liked: Amenities, property conditions & facilities
The room and bathroom itself was nice however quite dark. Shower was really good when it was hot but temperamental - hot water must be on limit so varies when it comes There were ants everywhere - on the floor some but most on the counter table in bedroom so wouldn't recommend leaving any food or drink out. No welcome drinks as stated in booking confirmation - we asked about it and they said it wasn't made so will give the next day but they never did. Not the hotels fault but the guests staying here can be really really loud - had to call security at 1.30am on one night to tell them to shut up. The pool view for sunset is incredible - they give towels, the water is clean. I would still book at this hotel again in future as for the price it was still nice
Stayed 3 nights in Sep 2024

8/10 Good

Budianto

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, clean and functional. It will be good if hair-dryer is included, had to call for one and return within an hour. Only stayed for one night and 3rd floor rooms have windows but no view. Not far from main Jl Soekarno Hatta shopping strip. Overall good stay Thanks
Stayed 1 night in Aug 2024

8/10 Good

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple but has all you need for a short stay in Labuan Bajo. Only complain is that you are not allowed to take the pool towels for your day trip to Komodo Island. Other than that it is great, staff is friendly and rooms are clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Amazing stay again as we loved it so much the first time we had to return. Great rooftop pool area to watch the sunset and just hang out. Breakfast great. Rooms comfortable and staff friendly. By far the cleanest place I’ve stayed in Indonesia, not a bug in sight!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even blink an eye when I checked in two hours early. It is an immaculate no frills hotel. Great value for money
Stayed 1 night in Jul 2024

10/10 Excellent

SYECH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Nice and friendly staff, Cakrawala Suite recommended
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travel with kids. Multiple dining options on site, gorgeous pool, amazing views, grocery store and arcade downstairs. Very, very clean. Good sized rooms. Amazing staff…especially Theresia, she was kind and very helpful.
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally not bad, but also very bare bones -

Generally good service, but some communication issues. Bare bones rooms; very basic breakfast. Good location to main street. Very convenient for last minute food shopping.
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the triple room that overlooked the pool. We had an amazing view of the sunset each day. We were able to walk to find dinner. They had a really good market in their basement for snacks and whatnot. The pool was great. The staff was very kind and helpful.
Stayed 3 nights in Jun 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024