The hotel itself is lovely, with a nice comfortable room that reflects the price you pay. The staff are wonderful with special thanks to Alan(hope I spelt that correct) they know a lot about the area and what they do not know, they will find for you. Only thing that I felt needed improvement was the standard of the breakfast.
Across the road there is a delightful cafe, where the service and reception you receive is just wonderful.
The town of Bergamo itself is amazing, especially the upper town, which given time could take a few days to fully appreciate.
Travelling elsewhere is fairly difficult, but possible. Just make sure you plan your travel to centrale milano in advance.