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Palm Beach Marriott Singer Island Beach Resort & Spa

4.5 star property

Photo gallery for Palm Beach Marriott Singer Island Beach Resort & Spa

2 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
Beach/ocean view
View from room
Beach/ocean view
3 bars/lounges, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available

Explore the area

View map
3800 N Ocean Dr, Singer Island, FL, 33404
  • Place, Riviera Beach
    ‪4 min walk‬
  • Place, Sailfish Marina
    ‪12 min walk‬
  • Place, Port of Palm Beach
    ‪7 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪20 min drive‬

Room options

View all photos for Condo, 1 Bedroom, Non Smoking, Resort View (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, minibar, in-room safe, desk

Condo, 1 Bedroom, Non Smoking, Resort View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Non Smoking, Resort View (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, minibar, in-room safe, desk

Condo, 1 Bedroom, Non Smoking, Resort View (Mobility/Hearing Access, Transf Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms, Non Smoking, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, minibar, in-room safe, desk

Condo, 2 Bedrooms, Non Smoking, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms, Non Smoking, Ocean View (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, minibar, in-room safe, desk

Condo, 2 Bedrooms, Non Smoking, Ocean View (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, minibar, in-room safe, desk

Condo, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Non Smoking, Resort View

Resort view

Condo, 1 Bedroom, Non Smoking, Resort View

9.8 out of 10
Exceptional
(13 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Non Smoking (View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Condo, 1 Bedroom, Non Smoking (View)

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Non Smoking, Ocean View (Balcony)

View from room

Condo, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(29 reviews)
  • 74 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

View from room

Condo, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

9.2 out of 10
Wonderful
(10 reviews)
  • 107 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms, Non Smoking, Corner (View)

Condo, 2 Bedrooms, Non Smoking, Corner (View)

Condo, 2 Bedrooms, Non Smoking, Corner (View)

9.6 out of 10
Exceptional
(11 reviews)
  • 97 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms, Non Smoking, Balcony (View)

View from room

Condo, 2 Bedrooms, Non Smoking, Balcony (View)

9.4 out of 10
Exceptional
(10 reviews)
  • 105 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

Similar properties

Exterior
The Singer Oceanfront Resort, Curio Collection by Hilton
  • On private beach
  • Pool
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 893 reviews
The price is NZ$430
includes taxes & fees
19 Nov - 20 Nov
The Singer Oceanfront Resort, Curio Collection by Hilton

About the area

Singer Island

When you stay at Palm Beach Marriott Singer Island Beach Resort & Spa in Singer Island, you'll be on the beach, a 3-minute drive from Peanut Island and 7 minutes from Port of Palm Beach. .This beach resort is 3.9 mi (6.3 km) from Jupiter Beach and 6.1 mi (9.8 km) from Rapids Water Park.
View more Resorts in Singer IslandOpens in a new window

What's nearby

  • Riviera Beach - 4 min walk - 0.4 km
  • Sailfish Marina - 12 min walk - 1.1 km
  • Diving Blue Heron Bridge - 19 min walk - 1.7 km
  • Phil Foster Park - 3 min drive - 2.1 km
  • Port of Palm Beach - 7 min drive - 4.4 km

Getting around

  • Mangonia Park Station - 20 min drive
  • Palm Beach Intl. Airport (PBI) - 18 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sailfish Marina Resort Restaurant - ‬3 min drive
  • ‪Johnny Longboats - ‬15 min walk
  • ‪Castaways Beer And Pizza - ‬14 min walk
  • ‪The Islander Grill and Tiki Bar - ‬18 min walk

About this property

Palm Beach Marriott Singer Island Beach Resort & Spa

Beachfront resort with 3 restaurants and 2 outdoor pools
Palm Beach Marriott Singer Island Beach Resort & Spa offers 192 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Accommodations are furnished with double sofa beds. 42-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 4.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Singer Island resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 192 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. 42-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mediterranean cuisine at Ona Coastal Cuisine, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Singer Island? This resort has 3597 square feet (334 square meters) of space consisting of conference space and 7 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Ona Coastal Cuisine - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Reef Tiki Bar - This beachfront restaurant specializes in American cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Lagoon Cantina - This poolside restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Ocean Breeze Café - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 39 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 33 per person
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lagoon Cantina
  • Ocean Breeze Café
  • Ona Coastal Cuisine
  • Reef Tiki Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bodyboard
  • Children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Sauna
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 3,597 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 16 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 39.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Covered valet parking fee: USD 39 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palm Beach Marriott Singer Island Beach
Palm Beach Marriott Singer Island Beach Resort
Palm Beach Marriott Singer Island Beach Resort And Spa
Singer Island Resort
Palm Beach Marriott Singer Island Beach Hotel Singer Island
Hotel Singer Island Florida
Palm Beach Marriott Singer Island Beach Resort & Spa Florida
Palm Beach Marriott Resort
Palm Beach Marriott
Singer Island Resort
Palm Beach Marriott Singer Island Beach Hotel Singer Island
Hotel Singer Island Florida
Palm Beach Marriott Singer Island Beach Resort Spa
Palm Marriott Singer & Singer
Palm Beach Marriott Singer Island Beach Resort & Spa Resort

Reviews

Palm Beach Marriott Singer Island Beach Resort & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

Reviews

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jamilla

Travelled with family
Liked: Staff & service, amenities
Staff were excellent! Accommodations excellent ! Property itself was beautiful. So much to do with your family on the property. Valet, the service was awesome and quick. Beach was gorgeous and beach staff were excellent! Room itself, overall the cleanliness could have been better. There was a roach on our counter. There are residents in the building. The cleaning staff were very nice and helpful. The rooms didn’t smell. It was luxurious accommodation. Safety is excellent. You can’t move around the hotel without your wristband. I would give this hotel an 8/10.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding. Returning patrons
Stayed 7 nights in Jul 2025

10/10 Excellent

Manpreet

Liked: Cleanliness
It was great experience
Stayed 5 nights in Jul 2025

10/10 Excellent

Bassem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, staff friendly and at your service, travelled with family
Stayed 8 nights in Jul 2025

8/10 Good

Chelkyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved how helpful the staff was.
Stayed 4 nights in Jul 2025

2/10 Terrible

kristin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was so poorly run - didn’t give us ocean view like I paid for - none of beds had proper bedding. The main area was soooo dirty. Deck was moldy. No adult area at all. Kids running a muck throwing things off balcony and making it unsafe to pass. Mind you this was 1300 dollars for two nights !!! Not a motel. So terrible I am so disappointed I took my friend there for a special weekend. It was the worst hotel I have ever stayed in. Our door had a bullet hole ?!?! Hey welcome to you new home away from home …. Relax and enjoy - not ! Three barstools - two broken. The shower had broken shower head. Faucet dripped ALL night
Stayed 2 nights in Jun 2025

4/10 Poor

Scott

Liked: Cleanliness, amenities
Disliked: Staff & service
The front desk especially an gentlemen with dreads and dirty finger nails didn’t want to do his bare minimum of work. I wanted to extend my stay by a night and was told to go back online and use a third party to extend. This was because he didn’t want to do the work of extending it himself.
Stayed 2 nights in Jun 2025

10/10 Excellent

disney

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT CUSTOMER SERVICE, NICE QUIET PLACE WITH PRIVACY
Stayed 2 nights in Jun 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
The room and resort was great .
Stayed 4 nights in Jun 2025

10/10 Excellent

Finin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal time at the hotel! Beach is amazing the pools and water slide were so much fun!!! Can’t wait to come back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rashard

Stayed 2 nights in Jun 2025

10/10 Excellent

Ky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a good time here! Hotel is very clean, a lot of space. We stayed in 2 rooms suite
Stayed 5 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Decided last minute to pop over for the day and we absolutely loved everything about this hotel. From valet to check out everything went smooth. Every single staff member we spoke to was kind and helpful. Our son loved the slide and both pools. Being on the beach they have chairs and umbrellas, awesome staff that help you get set up and anything you need out there. That was so convenient. Our room was spacious, with a gorgeous view of the intercoastal. Room had everything you could need, full fridge stove and washer dryer. The restaurant onsite is great, we’ve dined in before but this time we decided to do takeout style and have it up in our room watching the sunset. 10/10 definitely recommend. The spa is top tier as well. Truly a full service property. We can’t wait to come back.
Stayed 1 night in Jun 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Good for kids
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Stayed 5 nights in Jun 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed here for one night but the hotel was absolutely beautiful and a great rate for the night! Can’t wait to return!
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo, miami

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Michael, Port Orange

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff was extremely rude as it took them over 40 minutes to figure out that my room keys could not work, because the battery needed to be replaced in the door lock. They kept sending me back upstairs to check again and again. Then, they gave me a number to call, if the key still didn't work, but the phone number just goes straight to voicemail. Finally, the repairman showed up to change the battery, but took three trips back downstairs to his toolbox to get a philipps head screwdriver. This ridiculous comedy of errors was exacerbated by a totally uncaring and rude front desk staff, who refused to make it right. Several other guests were making similar complaints about the disrepair of this hotel and the rudeness of the staff. This hotel does not deserve to be a part of the reputable Marriott Bonvoy family!
Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service
I was very pleased with my stay at the Marriott. The staff was excellent and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Kristin

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025