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Shangri-La Mactan, Cebu

Property class: 5 and above

Photo gallery for Shangri-La Mactan, Cebu

2 outdoor pools, pool loungers
Front of property
5 restaurants, breakfast served
Indoor wedding
Banquet hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, CHI, The Spa
    ‪2 min walk‬
  • Place, Mactan Shrine
    ‪10 min walk‬
  • Place, Magellan Monument
    ‪12 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(19 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

9.0 out of 10
Wonderful
(17 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(36 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(16 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • Resort view
  • 61 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds (Ocean Wing Premier )

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Mactan)

Suite, 1 King Bed (Mactan)

Suite, 1 King Bed (Mactan)

  • Partial sea view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Main Wing Veranda)

Suite, 1 King Bed (Main Wing Veranda)

Suite, 1 King Bed (Main Wing Veranda)

  • Partial sea view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 2 Single Beds (Ocean Wing)

Panoramic Room, 2 Single Beds (Ocean Wing)

Panoramic Room, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Suite, 2 Single Beds (Ocean Wing)

Panoramic Suite, 2 Single Beds (Ocean Wing)

Panoramic Suite, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Dusit Thani Mactan Cebu Resort
Punta Engaño
  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
4.3 out of 5, Excellent, 816 reviews
The price is NZ$274
includes taxes & fees
30 Apr - 1 May
Dusit Thani Mactan Cebu Resort

About the area

Lapu-Lapu

With a stay at Shangri-La Mactan, Cebu in Lapu-Lapu, you'll be in the business district, within a 10-minute drive of Jpark Island Waterpark and CHI, The Spa. .This beach resort is 9.3 mi (15 km) from SM City Cebu and 11.1 mi (17.9 km) from Ayala Center.
View more Resorts in Lapu-LapuOpens in a new window

What's nearby

  • CHI, The Spa - 2 min walk - 0.2 km
  • Mactan Shrine - 10 min walk - 0.9 km
  • Magellan Monument - 12 min walk - 1.0 km
  • Lapu-Lapu Monument - 13 min walk - 1.2 km
  • The Mactan Newtown Beach - 4 min drive - 1.5 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 21 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Street Burger Gordon Ramsay - ‬17 min walk
  • ‪Gordon Ramsey Fish and Chips - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Bar Samurai & Geisha Lounge - ‬15 min walk

About this property

Shangri-La Mactan, Cebu

Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 530 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Grab a bite to eat at one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 3682.5 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 839 out of 1109 reviews
Rating 8 - Good. 177 out of 1109 reviews
Rating 6 - Okay. 51 out of 1109 reviews
Rating 4 - Poor. 18 out of 1109 reviews
Rating 2 - Terrible. 24 out of 1109 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, amenities
Staff were all lovely, incredible breakfast buffet. Great pool and grounds were immaculate. Great private beach as well.
Stayed 6 nights in Jan 2026

8/10 Good

Rhea Joyce Ann

Travelled with family and small children
Liked: Cleanliness, amenities
The room is clean and the staff is very friendly but the hair dryer didn’t work 😌
Stayed 1 night in Jan 2026

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and hardworking people ,
Stayed 6 nights in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Although the room needs some minor updating, everything else is perfect!
Stayed 2 nights in Jan 2026

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done , Best Buy
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. I have never seen a breakfast buffet like they had. The staff was awesome. The amenities were fantastic and affordable (the ones that weren't free). They provided so many things at no extra charge, I was truly blown away. I cannot wait for our next visit. I recommend spending a little more and getting an ocean view room, it was like being in paradise waking up to that view every morning.
Stayed 3 nights in Jan 2026

10/10 Excellent

YOUNG RAN

Stayed 2 nights in Dec 2025

2/10 Terrible

Rosita

Disliked: Cleanliness, property conditions & facilities
Really disappointed with our room. Yes nice view however there was a moldy smell coming from the aircon. They switched us to another room, but the process took forever and it’s like the staff doesn’t know who’s on first. We had to wait outside in the hallway for 30 mins for someone to help us with our luggage. I think this property has gone downhill. The food at the breakfast buffet was not good either. I’m sorry but we will not be staying here anymore. They need to check all rooms prior to letting guests stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher, Clarence Center

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge resort, popular with Korean guests. Comfortable, although a bit dated suite with a nice ocean view (unfortunately, it was rainy). Breakfast buffet with many good options, although very crowded. Much more quiet in the club lounge on the eighth floor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a partial pool view, wifi was good
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Ronak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel. Lovely staff. The marine conservation efforts are outstanding.
Stayed 4 nights in Dec 2025

8/10 Good

Bienvenido

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff/service were excellent. The room was a little less desirable than I expected. I was in the Ocean Wing which appears to be the older part of the hotel. The rooms were also a bit noisy off from the elevator and in a high traffic area. The main breakfast area was fantastic we went early to beat the rush. The snorkeling along the shore was the highlight of our trip.
Stayed 4 nights in Dec 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Room was good but looks very tired.. needs some updates.. staff were great and courteous..
Stayed 2 nights in Jan 2026

8/10 Good

KARLO, Palm Beach Gardens

Stayed 3 nights in Jan 2026

10/10 Excellent

Regina

Stayed 4 nights in Dec 2025

4/10 Poor

Christophe Dominique, Squamish

Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2025

2/10 Terrible

Munkhnasan

Disliked: Property conditions & facilities
First night still charged with no show despite flight delay no response on the trip notifications. Very old property (33 years!) - very scary facade fallout at the breakfast entrance. Lucky no one was underneath it. My daughter cut her heel in the pool by uneven tile. Nurses seem amateur with no experience. Room keys never working! The list goes on :-(
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
We had a great time and staff are very nice
Stayed 1 night in Dec 2025

6/10 Okay

Yewon

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Great resort! Would come back
Stayed 2 nights in Dec 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Amenities
Staff were lovely, breakfast amazing. Was a great stay! Negatives were the most uncomfortable sunbeds on the beach and rooms are very dated and tatty
Stayed 2 nights in Dec 2025

10/10 Excellent

May

Stayed 2 nights in Nov 2025