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Holiday Inn Norwich by IHG

3.0 star property

Photo gallery for Holiday Inn Norwich by IHG

Indoor pool
Terrace/patio
Bar (on property)
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
10 Laura Blvd, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪3 min drive‬
  • Place, Mohegan Sun Casino
    ‪5 min drive‬
  • Place, Foxwoods Resort Casino
    ‪17 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪21 min drive‬

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About the area

Norwich

Located in Norwich (Westside Norwich), Holiday Inn Norwich by IHG is within a 10-minute drive of Mohegan Sun Casino and Mohegan Sun Arena. .This hotel is 10.7 mi (17.3 km) from Foxwoods Resort Casino and 10.8 mi (17.4 km) from Grand Theater at Foxwoods Resort Casino.

What's nearby

  • Norwich Golf Course - 3 min drive - 2.9 km
  • Mohegan Sun Casino - 5 min drive - 5.3 km
  • Mohegan Sun Arena - 5 min drive - 5.3 km
  • Foxwoods Resort Casino - 17 min drive - 23.3 km
  • Mystic Seaport - 23 min drive - 35.5 km

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 65 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Holiday Inn Norwich by IHG

Holiday Inn Norwich by IHG offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Enjoy American cuisine at Rendezvous Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Norwich? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Rendezvous Restaurant - This restaurant specializes in American cuisine and serves breakfast only.
Scorzz Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1007 reviews
Rating 8 - Good. 214 out of 1007 reviews
Rating 6 - Okay. 173 out of 1007 reviews
Rating 4 - Poor. 101 out of 1007 reviews
Rating 2 - Terrible. 109 out of 1007 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yatanna

Stayed 1 night in Dec 2025

4/10 Poor

Bruce

Disliked: Staff & service, amenities
Room is very dated and mattress was like sleeping on cardboard boxes. The morning of our departure we visited the restaurant area to grab coffee from the coffee station. Employee standing there... after I got a cup, placed my sugar in and prepared to pump coffee into it says. "there's no coffee" ... no mention of this before I get the cup ready, no indication that it's being refilled. just "there's no coffee", turns around and walks into the dining room. ZERO effort.
Stayed 1 night in Dec 2025

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar area is great! Fun and food was great! Staff 100% great!
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
I able to do early check in staff was friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Ancelmo

Liked: Cleanliness, staff & service, amenities
Great place great people best price
Stayed 2 nights in Nov 2025

8/10 Good

Elisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room courteous staff
Stayed 1 night in Dec 2025

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Just dirty.
Stayed 1 night in Dec 2025

10/10 Excellent

Rubens

Stayed 1 night in Dec 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good service
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, staff was helpful, easy check in ample parking. Shuttle service was great, no waiting.
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely friendly and helpful! Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Evangelina G

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating , Room was clean, location was great and Restaurant bartender was so nice too. Shuttle to the casino is a great bonus . Would definitely recommend. Will book again
Stayed 2 nights in Nov 2025

8/10 Good

Welkyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's was Okey.
Stayed 2 nights in Nov 2025

4/10 Poor

Glenn

Travelled with partner
Disliked: Property conditions & facilities
I was givin shuttle ride to the casino no problem but I couldn’t get picked up in the same spot. I had to pick up a wheel chair and because I couldn’t get pick up in the same I had to go back and forth 3 times to return the wheel chair. From on end of the casino to the other
Stayed 1 night in Nov 2025

10/10 Excellent

Hilda V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will definitely come back
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased to be there. The front desk attendant girls were very polity, kind and helpful.
Stayed 1 night in Nov 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities
The toilet didnt flush and there was no towels
Stayed 1 night in Nov 2025

8/10 Good

Isabel

Stayed 1 night in Nov 2025

6/10 Okay

Tom

One elevator
Stayed 1 night in Nov 2025

8/10 Good

Robert, Massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Caitlyn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was very let down by my recent stay at this Holiday Inn. As soon as I walked in, there was a strong odor in the hallway that smelled like a mix of cat litter and seafood. It was unpleasant and set the tone for the rest of the stay. The bathroom didn’t even have a fan, so there was no way to clear steam from the shower or take care of any bathroom odors. For a major hotel chain, this felt like a basic feature that should have been standard. What upset me the most was the lack of respect for privacy. A couple of hours before checkout, the housekeeper knocked, and because we were still sleeping and didn’t answer fast enough, she opened the door and came into the room to “check if it was still occupied.” There is a checkout time for a reason—entering guests’ rooms before that time, especially without a response, is unacceptable. On top of all that, I was quoted a price online that included taxes, but when I arrived, I was charged a couple hundred dollars extra for the three rooms I booked. The lack of transparency was incredibly frustrating. Overall, this experience was disappointing from start to finish, and I will not be returning to a Holiday Inn for future travels
Stayed 1 night in Nov 2025

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff again where very nice and kind. No problems with any of them even the drivers! Breakfast was a really good price and good food. The rooms and such where clean but in major need of updates and replacements. The sheets where clean but had stains on some of them.. The elevators need to be fixed, they are still scary to get in. Am I willing to stay here again? Yes, the staff, the shuttle to and from Mohegan, and the place was clean despite needing major upgrades and replacement furniture.
Stayed 2 nights in Nov 2025

6/10 Okay

Lucy

Liked: Cleanliness, staff & service
Highlights were comfortable beds and
Stayed 3 nights in Nov 2025