Book Relais & Chateaux Lech am Arlberg accommodation from NZ$211

The hotel was in a nice location, close to everything, including the free shuttle to go to Lech to ski. The staff was so kind and accommodating. I did not think the bed and pillows were comfortable at all…& I think they need a better vibe in the lounge and bar area. It was too quiet. Would’ve been nice to play some lounging music. Also, the fitness room could use some improvement.

Some of our ski equipment was missing after the staff unpacked our car. We spent hours of our morning searching the ski room, our car, the room trying to search for the missing items. The hotel staff was of NO assistance at all. In the end, we had to find a remedy for THEIR mistake and were offered NO compensation for all the problems and valuable time we lost on the slopes. It was an extremely disappointing experience, especially for a hotel of this price category.

Horrible staff and dirty rooms, used contact lenses and hair everywhere, a toilet smell all night from other units spreading the room. The staff was accusing us of unpaid invoice, even though she was there herself during checking in collecting all payments. Do not stay at this hotel!

Everything was top of the line and well done. Clean rooms, delicious menu and attentive staff!