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The Malvern

4.0 star property

Photo gallery for The Malvern

Indoor pool, outdoor pool, pool loungers
Lobby sitting area
Exterior
Lounge
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air conditioning
  • Bar
  • Gym

Explore the area

View map
Grovewood Road, Malvern, England, WR14 1GD
  • Place, Morgan Motor Company
    ‪3 min drive‬
  • Place, Malvern Theatres
    ‪5 min drive‬
  • Place, Three Counties Showground
    ‪8 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

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About the area

Malvern

A stay at The Malvern places you in the heart of Malvern, within a 5-minute drive of Barnards Green Cricket Club and Malvern Theatres. .This spa hotel is 2.4 mi (3.8 km) from Great Malvern Priory and 2.4 mi (3.9 km) from Malvern Hills Science Park.

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.8 km
  • Morgan Motor Company - 3 min drive - 2.7 km
  • Malvern Theatres - 5 min drive - 4.0 km
  • Great Malvern Priory - 5 min drive - 4.0 km
  • Three Counties Showground - 8 min drive - 7.0 km

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Nag's Head - ‬4 min drive
  • ‪Greggs - ‬9 min walk
  • ‪The Swan Inn - ‬17 min walk
  • ‪Domino's Pizza - ‬19 min walk

About this property

The Malvern

Adults-only hotel with a full-service spa and free breakfast
The Malvern offers 33 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 33 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access and a hair salon.
Stop by the hotel's restaurant, The Malvern Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.
The Malvern Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Malvern Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

The Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 192 reviews
Rating 8 - Good. 59 out of 192 reviews
Rating 6 - Okay. 20 out of 192 reviews
Rating 4 - Poor. 10 out of 192 reviews
Rating 2 - Terrible. 6 out of 192 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Stayed 1 night in Jul 2025

10/10 Excellent

Freda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Emily

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Sadly, not worth the price point

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Place is great well worth a visit Facilities are great
Stayed 1 night in Jun 2025

8/10 Good

Christopher, West Midlands

Stayed 2 nights in May 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Stayed 1 night in May 2025

8/10 Good

DAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent SPA conditions

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
Stayed 2 nights in Apr 2025

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great stay

Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break. Busy restaurant though.

Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Stayed 1 night in Mar 2025

2/10 Terrible

Sandra

Stayed 3 nights in Mar 2025

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Ellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Break

My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
Stayed 1 night in Mar 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness

Lovely but could have been better

It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
Stayed 1 night in Mar 2025

8/10 Good

Paul Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice spa pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Stayed 2 nights in Mar 2025