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Tru By Hilton Gananoque, On

2.5 star property

Photo gallery for Tru By Hilton Gananoque, On

Exterior
Lobby
Lobby
Reception
Snack bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
379 County Highway 2, Gananoque, ON, K7G 2V4
  • Place, Shorelines Casino Thousand Islands
    ‪5 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪2 min drive‬
  • Place, Gananoque Boat Line
    ‪3 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪41 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

Similar properties

Premium bedding, desk, laptop workspace, blackout curtains
Ramada by Wyndham 1000 Islands/Gananoque
Gananoque
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,423 reviews
The price is NZ$140
includes taxes & fees
10 May - 11 May
Ramada by Wyndham 1000 Islands/Gananoque

About the area

Leeds and the Thousand Islands

With a stay at Tru By Hilton Gananoque, On in Leeds and the Thousand Islands, you'll be a 2-minute drive from Lake Ontario and 5 minutes from Thousand Islands National Park. .This hotel is 16 mi (25.8 km) from Rideau Canal and 19.7 mi (31.6 km) from Boldt Castle.

What's nearby

  • Shorelines Casino Thousand Islands - 5 min walk - 0.5 km
  • BMX Track and Skateboard park - 13 min walk - 1.2 km
  • Thousand Islands OLG Charity Casino - 2 min drive - 2.2 km
  • Gananoque Boat Line - 3 min drive - 2.9 km
  • Thousand Islands Playhouse - 3 min drive - 2.9 km

Getting around

  • Gananoque Station - 5 min drive
  • Kingston, ON (YGK-Norman Rogers) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Popeyes - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Subway - ‬2 min drive
  • ‪Bar Petunia - ‬3 min drive

About this property

Tru By Hilton Gananoque, On

Tru By Hilton Gananoque, On offers 32 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels. This Leeds and the Thousand Islands hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 32 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Tru By Hilton Gananoque, On. A complimentary continental breakfast is served daily.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Litter boxes are available

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Tru By Hilton Gananoque, On Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 164 out of 208 reviews
Rating 8 - Good. 34 out of 208 reviews
Rating 6 - Okay. 9 out of 208 reviews
Rating 4 - Poor. 0 out of 208 reviews
Rating 2 - Terrible. 1 out of 208 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

david

friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Staff were great, & the rooms were clean. Thankyou
Stayed 1 night in Feb 2026

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The hotel made sure to welcome us so very well for our 50th Anniversary weekend. Even made us a beautiful Anniversary card and some gifts. Very friendly staff and a spotless hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

6/10 Okay

Adele

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and looked new
Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Room was great & clean
Stayed 1 night in Jan 2026

10/10 Excellent

Mitchell

Stayed 1 night in Jan 2026

10/10 Excellent

Oona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for a night but this property was great. New, clean, nice little touches like giving you recommendations for restaurants and pubs. Staff was very helpful and personable and really seemed to go the extra mile. The room was nice, good bed and pillows and the shower was big with lots of water pressure. There was a pool and gym however we didn’t use them ..they looked clean and well cared for. Breakfast was the usual help yourself..but I will say the bacon and sausage were perfect. All in all I would definitely recommend the Tru.
Stayed 1 night in Jan 2026

10/10 Excellent

Lise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Great staff. Great lobby area.
Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was so peaceful
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Shiva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and all was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy E

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful new hotel! Kind staff, great breakfast, clean rooms! Wilk stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This motel is absolutely perfect...pristinely clean, accessible for my husband, very friendly staff. When she heard he walks with a walker, she changed our room to ensure it more readily meets his needs. Very impressed! We will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Andre, Burford

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was comfortable and very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Dec 2025

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was lovely, just a few issues. Fridge in room very noisy with large bangs kept awake during night. Red light on lamp distracting needed to unplug. Breakfast not great for hot food had better at low cost hotels. Car parking a disaster due to not being ploughed. Bed was comfy, room very clean, shower great
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: new clean, good breakfast, attentive staff, nice bathroom Cons: small ish rooms, bad / flat pillows, no microwave or large table
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms. Very icy sidewalk and parking lot. Just an ok breakfast. Sausages and plain folded eggs. No bacon or omelette or home fries. Neat pancake machine though. It’s tacky. Looks like it was designed by Skittles. Not for me. New and clean though.
Stayed 1 night in Dec 2025

10/10 Excellent

Cristina

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean accessible room, nice people at desk,made my stay easy. She also recommended a great restaurant
Stayed 1 night in Nov 2025