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Best Western Queens Hotel

3.0 star property

Photo gallery for Best Western Queens Hotel

Exterior
Property amenity
Reception
Family Room, Multiple Beds, Non Smoking
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • Place, University of Dundee
    ‪1 min walk‬
  • Place, Dundee Science Centre
    ‪2 min walk‬
  • Place, V&A Dundee
    ‪6 min walk‬
  • Airport, Dundee (DND)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Superior Room with Double Bed-Non Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 4

Similar properties

Exterior
Hampton by Hilton Dundee City Centre
Dundee
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,005 reviews
The price is NZ$156
includes taxes & fees
17 May - 18 May
Hampton by Hilton Dundee City Centre

About the area

Dundee

A stay at Best Western Queens Hotel places you in the heart of Dundee, steps from Dundee Contemporary Arts Centre and University of Dundee. .This hotel is 13.5 mi (21.7 km) from University of St. Andrews and 15 mi (24.1 km) from Old Course at St Andrews.

What's nearby

  • University of Dundee - 1 min walk - 0.2 km
  • Dundee Science Centre - 2 min walk - 0.2 km
  • St. Paul's Episcopal Cathedral - 3 min walk - 0.3 km
  • City Square - 6 min walk - 0.5 km
  • V&A Dundee - 6 min walk - 0.5 km

Getting around

  • Dundee Station - 7 min walk
  • Dundee (DND) - 10 min drive

Restaurants

  • ‪The Library Café - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Duke's Corner - ‬7 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪Bank Bar - ‬5 min walk

About this property

Best Western Queens Hotel

Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 53 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Lift (90 centimetre wide door)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 197 out of 634 reviews
Rating 8 - Good. 269 out of 634 reviews
Rating 6 - Okay. 103 out of 634 reviews
Rating 4 - Poor. 43 out of 634 reviews
Rating 2 - Terrible. 22 out of 634 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Annika

Liked: Cleanliness, staff & service, amenities
Room was chilly and could hear the traffic noise very well. Table lamp didn't work. Staff was very helpful and friendly. Breakfast started too late on Sunday at 8am.
Stayed 1 night in Jan 2026

8/10 Good

lynn

Travelled with group
Clean room, very spacious. Very warm ( maybe a bit too warm). Good central location
Stayed 1 night in Jan 2026

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, amenities
all the staff very helpful
Stayed 4 nights in Dec 2025

4/10 Poor

Gareth

Liked: Cleanliness
Disliked: Amenities
Had to wait for checking as staff in the toilet and the person there could not check us in ( staff do need toilet breaks ). Went to the room where the window would not shut so cold and drafty 303. Got moved to 309 which was better but to did not work and no one till Monday could fix it. Not ideal as we had time to kill before heading out. Went to the bar for a meal to be told some Nigeria’s about a token for Sunday about food (this was Saturday ) the truth is there was no food service at the bar. Breakfast was another disaster as put my order I. Then to be told we don’t have certain items, best practice would be to inform guests before they order, plate arrived and asked can I get you anything else and my reply was “ yes the other items of breakfast I ordered” and was offered an apology and the reasoning was it was early and guests arrived together. In fairness the staff were seeet but required a lot of training and guidance which at the end of the day lies with best western. Wong return and definitely not worth the price we paid
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff, great breakfast and a lovely comfortable room.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Bali

Stayed 1 night in Nov 2025

8/10 Good

George

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is more traditional looking, lots of original fittings and woodwork. Staff attentive and food good! Room was clean and quiet!
Stayed 1 night in Nov 2025

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff excellent. Disappointed that despite notice saying food all day no food available in bad at 8.30pm. Clients internet did not work . When the password to join was entered it immediately told me that the system could not be found. Ok for a one night stay but not if you are staying longer
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location/ safe parking / friendly and helpful staff
Stayed 2 nights in Nov 2025

8/10 Good

John

Disliked: Amenities, property conditions & facilities
All good.
Stayed 2 nights in Nov 2025

8/10 Good

Tereance

Liked: Cleanliness, amenities
Staff and the breakfast very good 👍
Stayed 2 nights in Oct 2025

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Friendly staff Excellent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always friendly and helpful.
Stayed 9 nights in Oct 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a friendly welcome to the hotel and enjoyed our over night stay. The hotel is a grand old lady which. Is dated but well maintained. Our compact room had good views over the Tay and was well equipped. The bed was comfy and the shower pressure was excellent. The breakfast had a good selection and I like getting a pot of coffee. It made a good base for seeing Dundee.
Stayed 1 night in Oct 2025

6/10 Okay

mairi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great parking available. Disappointed in food, the year before i could stay in hotel for a meal, as a lone traveller this was my preferred option, however they no longer serve meals in the eatery. Room information is oit of date as it promotes the eatery. Breakfast was supposed to be from menu, however was buffet with food uncovered and served in salad tins sitting on a hot plate. Staff were friendly and helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Lyn

Travelled with partner
Disliked: Amenities
Best thing about this property was the parking.
Stayed 1 night in Oct 2025

2/10 Terrible

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was old and dirty. Bed divided into 2 sections 1 soft 1 hard. Noise outside my hotel doors was very very strong with each shot of emergency exit door. I was unable to sleep. Never ever return to this hotel. Avoid with all means. Sadly I paid for this nonsense £80...
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne, Charlottetown

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff very welcoming
Stayed 1 night in Oct 2025

2/10 Terrible

Gareth

Stayed 2 nights in Sep 2025

10/10 Excellent

sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very approachable
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Desmond

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025