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Holiday Inn Lethbridge by IHG

3.5 star property

Photo gallery for Holiday Inn Lethbridge by IHG

Restaurant
Indoor pool
Restaurant
Suite, 1 Bedroom, Balcony
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

View map
2375 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1
  • Place, Enmax Centre
    ‪8 min walk‬
  • Place, Lethbridge College
    ‪11 min walk‬
  • Place, Nikka Yuko Japanese Garden
    ‪2 min drive‬
  • Airport, Lethbridge, AB (YQL-Lethbridge County)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom (Boardroom)

Premium bedding, pillow-top beds, individually decorated

Executive Suite, 1 Bedroom (Boardroom)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(13 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, individually decorated

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Pool View (Jetted Tub)

Suite, 1 King Bed with Sofa bed, Accessible, Pool View (Jetted Tub)

Suite, 1 King Bed with Sofa bed, Accessible, Pool View (Jetted Tub)

8.4 out of 10
Very good
(9 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View | Room amenity

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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The price is NZ$176
includes taxes & fees
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About the area

Lethbridge

Located in Lethbridge (South Lethbridge), Holiday Inn Lethbridge by IHG is within a 15-minute walk of Enmax Centre and Lethbridge College. .This family-friendly hotel is 1.3 mi (2.1 km) from Nikka Yuko Japanese Garden and 1.3 mi (2.1 km) from Henderson Lake.

What's nearby

  • Enmax Centre - 8 min walk - 0.7 km
  • The Movie Mill - 8 min walk - 0.7 km
  • Lethbridge College - 11 min walk - 0.9 km
  • Nikka Yuko Japanese Garden - 2 min drive - 2.4 km
  • Henderson Lake - 2 min drive - 2.4 km

Getting around

  • Lethbridge, AB (YQL-Lethbridge County) - 6 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Pizza Hut - ‬14 min walk
  • ‪Cobs Bread - ‬17 min walk

About this property

Holiday Inn Lethbridge by IHG

Family-friendly hotel with free water park access and a fitness center
Holiday Inn Lethbridge by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lethbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 119 individually decorated guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a complimentary water park, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Lethbridge? This hotel has 4196 square feet (390 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Lethbridge by IHG has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,196 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28 per pet, per night (maximum CAD 75.00 per stay), plus a deposit of CAD 28.00 per night
Service animals are welcome, and are exempt from fees
2 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 6 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 25.00 per person
  • Pet deposit: CAD 28.00 per night
  • Pet fee: CAD 28 per pet, per night (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel LETHBRIDGE
Holiday Inn LETHBRIDGE
LETHBRIDGE Holiday Inn
Holiday Inn Lethbridge Hotel
Holiday Inn Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge Alberta

Holiday Inn Lethbridge by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 126 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were absolutely the best! Huge shout out to Joanne at the front desk, she is amazing. The pool was a huge hit with the kids. The restaurant was also great to have attached to the hotel, great food as always Tony Romas!! The rooms on the 2nd floor all had a definite smoking smell despite the sign that said they were a non-smoking room. Another minor issue was there were no USB ports for charging - I always come prepared but I know a lot of people don’t so maybe something to consider. Overall our stay was great and would definitely come back again as per the kids request 😉.
Stayed 2 nights in Sep 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Kids love the waterslide and the tubes and the wave pool. Staff are excellent too.
Stayed 1 night in Aug 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I enjoyed the family friendly atmosphere, and the friendly staff. It was safe as the doors were locked at night. However there was drug paraphernalia in one of the dressers, and the mattress protector for the pull out couch was dirty.
Stayed 2 nights in Aug 2025

6/10 Okay

TJ

Travelled with partner
Liked: Staff & service, amenities
The mattresses are horrific. We slept on a slope and had to take Advil and muscle relaxants to be able to move about during the day. They need to be replaced. The bathroom was not as clean as it could have been.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Camille

Stayed 1 night in Aug 2025

8/10 Good

Lady, Nobleford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a more expensive option, but the kids love the pool and water slides here.
Stayed 1 night in Jun 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service
Great location, great, friendly staff but the spray park area was not working and there’s a huge reason we went there as my son has cerebral palsy and was really looking forward to it.
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again with a few changes next time

The family suite was spacious, although we would have enjoyed more seating space in the living room and perhaps a small table to eat at. Fridge malfunctioned and froze our food on the second day, which was disappointing. Our grandsons thoroughly enjoyed the pool and waterslides. Pool staff were friendly! We would stay here again and would select an external facing room next time. Room facing the pool requires the air conditioning to work almost continuously due to the very warm air the unit draws from the pool area. Pool facing rooms are a bit noisy as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I felt welcome from the first time we walked in the lobby. Giving us rewards and free dinner vouchers. Usually this treatment happens if you are upset but we were happy from start to finish. The wave pool was a big plus! The lifeguard even turned on the slides for us when we were the only ones in there. More hotels can learn from this and be proactive with there guests instead of reactive to there guest. We will always stay here when in town!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Alison

Stayed 1 night in Jul 2025

8/10 Good

Suvi-Tuulia

Travelled with family
Liked: Cleanliness, staff & service

Lethbridge getaway

We booked the hotel for the water feature and the kids loved the slides. I wasn’t aware that they would only be available when lifeguards were present, which let to some disappointed faces when we went for another dip into the pool before leaving. Lifeguards are only present for the evening hours.
Stayed 1 night in Aug 2025

8/10 Good

Kimberlee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Katherine A

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not a Good Choice

The room is really worn out and it overlooked the pool. The door for the balcony didn’t close tight so the noise from the pool was very loud and the smell of chlorine was so strong that no one could sleep and two people had terrible headaches.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel with waterslides. Hot tub and 2nd waterslide was under repair. A little disappointed with that. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Cherie

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated my autistic son wonderfully.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeff

Travelled with family and small children
Liked: Staff & service, amenities
The family suite smelt so bad the carpet was so gross and dirty and smelt like dog pee every where. I would not let me kids walk around the room with our shoes on as the floors where disgusting
Stayed 3 nights in Jul 2025

4/10 Poor

Christian, Helena

Travelled with family and small children
Disliked: Cleanliness, staff & service
Well, the property is clean in the pool facilities were fun for the kids, I was very disappointed with the service and my children said that the breakfast was the worst they’ve ever experienced. We were in town for a hockey tournament and didn’t settle into the room until an hour after the children’s bedtime, when I pulled back the covers on one of the beds it reeked of urine. It was too late to switch rooms, I got the kids settled in one bed and I slept on the floor. The next morning I reported the issue to the front desk and they said that they would resolve it before we return that day. I expected a new mattress And really didn’t think much of it. When we went to bed that night, I pulled back the covers and It Again reeked of urine, they had put fresh sheets on, but did not replace the urine soaked mattress, it smelled as bad as the night before. For breakfast, I purchased the adult breakfast package for two mornings for $35. The breakfast was at Tony Roma‘s restaurant attached to the hotel with a very limited selection and the food that I ordered was not even gas station level quality. Who is impossible to get a refill on coffee and there were only three families in the entire restaurant. My kids picked up their food, which was uninspired to put it mildly. I would’ve been disappointed with the food if it was the first thing I’ve eaten after a weeklong backcountry backpacking trip. We ended up eating breakfast outside the hotel, even after paying for the convenience.
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Entrance and lobby was nice, room felt dirty. No one cleaned our room the first day there. Food at Tony Romas was terrible. Kids loved the water park, it must have been wonderful in its day. Staff were really kind and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Soonhwa

Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The check in lady was very welcoming but the check out lady was very rude. phoned me at 1130 and told me i need you out by noon. I’ve stayed here many times and never had anyone tell me that before. Room was good as usual.
Stayed 1 night in Aug 2025