4/10 Poor
Meagan
Business traveller, Travelled with group
2 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this place are not friendly. Upon checking they would not allow me to use my Marriott member number since I used 3rd party. They were also rude no another friend of our who was checking in. That evening we went to the lobby where there was a few others watching the World Series. A group of us (5 people) came into the lobby was there for 5-10 minutes and other people started yelling because of a big play made. John at the front desk yelled “I’ve told you like 4 times to be quiet down here if you don’t stop I’m going to make you leave” I asked if he was speaking to us in our group and he said “yes all of you who I’ve told to be quite” I immediately went in defense and told him we just got down there and I would not be spoken to like a child. My kids who are with a football team have been respectful and quiet, haven’t been running the halls and were in the room resting we came down to watch the game not get yelled at. Another person went and asked for a beer and he told all of us we were cut off. We only had one drink. He was rude, disrespectful and we will not be back. I will leave a bad review on every site possible and I am pursuing a refund. Completely disrespectful.
Meagan
Stayed 1 night in Nov 2025