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Tru by Hilton University Medical Center

2.5 star property

Photo gallery for Tru by Hilton University Medical Center

Snack bar
Meeting facility
Terrace/patio
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
535 Waller Avenue, Lexington, KY, 40504
  • Place, CHI Saint Joseph Health - Saint Joseph Hospital
    ‪2 min walk‬
  • Place, Red Mile Racetrack
    ‪15 min walk‬
  • Place, University of Kentucky
    ‪20 min walk‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Mobility Accessible With 3x3 Shower

  • Sleeps 4

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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About the area

Lexington

With a stay at Tru by Hilton University Medical Center in Lexington (South Broadway Park), you'll be steps from CHI Saint Joseph Health - Saint Joseph Hospital and a 2-minute drive from University of Kentucky Albert B. Chandler Hospital. .This hotel is 1.1 mi (1.8 km) from Red Mile Racetrack and 1.2 mi (1.9 km) from University of Kentucky.

What's nearby

  • CHI Saint Joseph Health - Saint Joseph Hospital - 2 min walk - 0.2 km
  • Red Mile Racetrack - 15 min walk - 1.3 km
  • University of Kentucky Albert B. Chandler Hospital - 17 min walk - 1.5 km
  • University of Kentucky - 20 min walk - 1.7 km
  • Kroger Field - 5 min drive - 1.8 km

Getting around

  • Blue Grass Airport (LEX) - 12 min drive

Restaurants

  • ‪Cook Out - ‬16 min walk
  • ‪Andy's Frozen Custard - ‬5 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Arby's - ‬4 min walk

About this property

Tru by Hilton University Medical Center

Hotel with free parking, steps from CHI Saint Joseph Health - Saint Joseph Hospital
Tru by Hilton University Medical Center offers 97 accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include showers with hydromassage showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LED televisions. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 575 reviews
Rating 8 - Good. 91 out of 575 reviews
Rating 6 - Okay. 20 out of 575 reviews
Rating 4 - Poor. 11 out of 575 reviews
Rating 2 - Terrible. 13 out of 575 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness
Staff was nice and room was clean. Walls were so thin I could hear next room over talking and the tv. There was constant slamming of doors. Breakfast was a very small selection.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff. The decor. Amenities in room. Breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Alexis

Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Business traveller
Extremely nice, friendly and helpful staff. Very clean room and great breakfast!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, amenities, property conditions & facilities
A+ on everything!!
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff with a very decent breakfast. Coffee not kept hot throughout the day but that’s understandable. Access to the gym area was blocked due to card reader malfunction but, again, that was not the fault of the staff and is just one of those little things that happen from time to time.
Stayed 1 night in Nov 2025

8/10 Good

Annemarie

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Breakfast was nice and great location for KY games.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
That was the fastest check in I’ve ever had. Thanks you. The staff was very nice and the room was very clean. The breakfast had good options.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff member was very friendly and check in was quick.
Stayed 1 night in Nov 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Great staff. All necessary essentials provided. Very, very, very comfy bed and pillows.Easily adjustable room temperature.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shelley

Stayed 3 nights in Oct 2025

10/10 Excellent

McKenna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
GREAT STAY
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, everyone was nice, and the proximity to UK was perfect. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Kayli

Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
The lobby was so inviting - comfortable, welcoming and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Convenient location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. Clean, new and large bathroom with a great walk in shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Cajah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy.
Stayed 3 nights in Oct 2025

10/10 Excellent

George K

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the water faucet in the bath flowed at little more than a trickle. It was frustrating and not acceptable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chasity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Calvin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025