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Tru by Hilton University Medical Center

2.5 star property

Photo gallery for Tru by Hilton University Medical Center

Snack bar
Exterior
Reception
Meeting facility
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
535 Waller Avenue, Lexington, KY, 40504
  • Place, CHI Saint Joseph Health - Saint Joseph Hospital
    ‪2 min walk‬
  • Place, Red Mile Racetrack
    ‪15 min walk‬
  • Place, University of Kentucky
    ‪20 min walk‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed And 3x3 Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Mobility Accessible With 3x3 Shower

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

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About the area

Lexington

With a stay at Tru by Hilton University Medical Center in Lexington (South Broadway Park), you'll be steps from CHI Saint Joseph Health - Saint Joseph Hospital and a 2-minute drive from University of Kentucky Albert B. Chandler Hospital. .This hotel is 1.1 mi (1.8 km) from Red Mile Racetrack and 1.2 mi (1.9 km) from University of Kentucky.

What's nearby

  • CHI Saint Joseph Health - Saint Joseph Hospital - 2 min walk - 0.2 km
  • Red Mile Racetrack - 15 min walk - 1.3 km
  • University of Kentucky Albert B. Chandler Hospital - 17 min walk - 1.5 km
  • University of Kentucky - 20 min walk - 1.7 km
  • Kroger Field - 5 min drive - 1.8 km

Getting around

  • Blue Grass Airport (LEX) - 12 min drive

Restaurants

  • ‪Cook Out - ‬16 min walk
  • ‪Andy's Frozen Custard - ‬5 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Arby's - ‬4 min walk

About this property

Tru by Hilton University Medical Center

Tru by Hilton University Medical Center offers 97 accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include showers with hydromassage showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LED televisions. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 466 out of 604 reviews
Rating 8 - Good. 92 out of 604 reviews
Rating 6 - Okay. 22 out of 604 reviews
Rating 4 - Poor. 11 out of 604 reviews
Rating 2 - Terrible. 13 out of 604 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily, Chillicothe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Fast check in. There was nothing wrong with this property. Highly recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Cheri

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Ted

Travelled with family
Disliked: Amenities
Nothing to offer. Not well kept.
Stayed 1 night in Nov 2025

6/10 Okay

James

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Sonya Jean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice room! The young lady who checked us in was so very nice! A+±++
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

lee

Stayed 1 night in Dec 2025

4/10 Poor

julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The arcade was 2 foosball tables and board games. The breakfast was all cold
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was nice and clean and simple. I liked you offered healthy versions of diffent snacks and drinks.
Stayed 1 night in Dec 2025

10/10 Excellent

Collin

Stayed 1 night in Nov 2025

6/10 Okay

raymond

Disliked: Amenities
Pillows and mattress were too soft. Room was cold no matter what I did with the thermostat. There was no water pressure in the room. We couldn’t even brush our teeth. I have been a Hilton Rewards member since 2010 and a loyal customer of Hilton Hotels. And the breakfast was a joke. The sausage was not cooked, the eggs were of unknown origin. If this hotel is the direction Hilton is going I’m going to have to use a different hotel chain in the future. I will also let my friends and family know about my experience in your hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Donna, GAINESBORO

Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Mindy

Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very nice and hotel was clean. Only bad thing was regular coffee machine was broken!! Convenient also to UK!!
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and the staff was very courteous
Stayed 1 night in Nov 2025

8/10 Good

Ghislain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff was courteous, willing to help. No unnecessary disturbance.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Very convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Mel

Stayed 1 night in Nov 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
will never stay here
Stayed 1 night in Nov 2025