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Room type Options Nightly price Book
Deluxe Room, 1 King Bed, Non Smoking
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Comfort Room, Multiple Beds, Non Smoking
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Room, 1 Queen Bed, Non Smoking
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 1 Single Bed, Non Smoking
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Comfortable eco-certified hotel near Zenith Arena Concert Hall

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Smoke-free property
24-hour front desk

With a stay at Best Western Urban Hotel , you'll be centrally located in Lille, within a 5-minute drive of Lille Grand Palais and Zenith Arena Concert Hall. This eco-certified hotel is 3 mi (4.8 km) from Pierre Mauroy Stadium and 0.4 mi (0.7 km) from Jean-Baptiste Lebas Square.

Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Enjoy a satisfying meal at Urban Hotel serving guests of Best Western Urban Hotel . Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 40
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Russian
  • Polish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Best Western Urban Hotel offers 40 accommodations with espresso makers and complimentary bottled water. 80-cm flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Espresso maker
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • TV size 80
  • TV size (measurement) cm
  • Heating
  • Towels provided
  • Linens provided
  • Travel cot

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11:00 AM.

Urban Hotel - This café serves breakfast only.

ROCOCO BAR & RESTO - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Nearby Things to do

  • Golfing nearby

Accessibility

  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 1:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • 1 total (up to 44 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Staffed front desk

Smoke detector

Children stay free - maximum age 2

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 8 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Grand Palais
  • Best Western Grand Palais Lille
  • Best Western Hôtel Grand Palais
  • Best Western Hôtel Grand Palais Lille
  • Hôtel Grand Palais Lille
  • Hôtel Grand Palais
  • Grand Palais Lille
  • Urban Hotel Lille
  • Urban Lille
  • Best Western Urban Hotel Spa
  • Best Western Urban Hotel Lille
  • Best Western Urban Hotel Hotel
  • Best Western Urban Hotel Lille
  • Best Western Urban Hotel Hotel Lille

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • Green Key (Gronne Nogle)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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