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9Hotel Mercy

4.0 star property

Photo gallery for 9Hotel Mercy

Front of property
Superior Double Room
Reception
Bar (on property)
Suite (Mercy) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Rossio Square
    ‪3 min walk‬
  • Santa Justa Elevator
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(63 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Mercy)

Suite (Mercy)

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(32 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lisbon

A stay at 9Hotel Mercy places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Avenida da Liberdade. .This boutique hotel is 0.4 mi (0.6 km) from Santa Justa Elevator and 0.6 mi (0.9 km) from Commerce Square.

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km
  • Castle of São Jorge - 10 min walk - 0.9 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪Restaurante Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

Hotel with a bar, a short walk to Rossio Square
9Hotel Mercy offers 47 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 47 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Le 9 Bar - This bar serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le 9 Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Reviews

9Hotel Mercy Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 318 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Great option in Lisbon
Stayed 4 nights in Jun 2025

10/10 Excellent

Tyrone

Stayed 2 nights in Jun 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! Good location and nice accommodations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamal

Excellent location
Stayed 4 nights in Jun 2025

10/10 Excellent

Md Kamrul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing find

Our stay was awesome! What a gem of a boutique hotel. The hotel was in a great location with amazing restaurants surrounding it. Michelin star Mexican attached was over the top amazing. The hotel itself was clean and our city view room was well apportioned and so comfortable,best sleep in our 2 weeks. Would highly recommend and would stay again on return to Lisbon
Stayed 1 night in May 2025

10/10 Excellent

Gavin, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and great reception staff.
Stayed 1 night in May 2025

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. Very contemporary and sleek. The front desk staff was friendly and accommodating. I would stay at this hotel and recommend it very highly.
Stayed 1 night in May 2025

10/10 Excellent

alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel. clean modern and the suite was fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Alan, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel in a great location. 10 minute walk to Rossi and the river esplanade. Hard to find fault.
Stayed 4 nights in May 2025

10/10 Excellent

Luciano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Hotel smelled great, very clean.
Stayed 2 nights in May 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

BEVERLY, Spring Hill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Excellent location, close to the Colosseum, Roman Forum, Palantine Hill and more. Bed was good and the room was spacious enough for us. The instant coffee provided didn’t even taste like instant, it was great. Free disposable slippers are provided and we got a small bottle of champagne as a gift, which was nice. We had room 101 and the small patio isn’t great, no view, no chair, probably just for smoking, not sure. The shower is small but good enough. We saw four different front desk staff and they were all great. They held our bags the first day as we came in early; they even put them in our room when we returned in the afternoon. They held them again when we checked out since we had a little time before our train. All in all would definitely stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Arpan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice views depending on your room. Ours had a nice view of the city and even the water. Lots of fun restaurants and bars nearby and very walkable location
Stayed 5 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Cute Hotel

Cute little boutique hotel in the Chiada/Biaxsma area. Great location for fine dining and connecting to trains and ferries. Funky design that needs refurbishment. Rooms on the back side are surprisingly quiet. Don't miss the great little cafe across the street.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in old town

For one of the cheaper hotels in the old town this place was a pleasant surprise. The modern black shiny room decor wasn't to my taste, but would probably make others ecstatic.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfortable hotel room centrally located to restaurants and attractions. Would definitely stay again.
Stayed 3 nights in May 2025

2/10 Terrible

Loraine

Stayed 2 nights in Apr 2025

10/10 Excellent

Devayani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice but small. The staff is very helpful. The location is excellent for tourists with lots of restaurants nearby
Stayed 2 nights in Apr 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a very good area close to everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa, South Padre Island

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel located near waterfront with LOTS of fabulous dining options!
Stayed 4 nights in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous

Fabulous hotel in a great location with many bars and restaurants
Stayed 1 night in Apr 2025