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Altis Grand Hotel

5.0 star property

Photo gallery for Altis Grand Hotel

Enjoy a meal with a city view at this restaurant, featuring round tables, gold-rimmed plates, and a central potted plant.
Relax in a spacious room with a large bed, comfortable seating area, and a wall-mounted TV.
Relax in this stylish living room with a high ceiling, featuring a large flat-screen TV and comfortable seating area.
Relax in style with a comfortable outdoor seating area featuring a table, chairs, and a scenic view.
Welcome to our hotel lobby, featuring a central reception desk and a vibrant mural above.

Popular amenities

  • Bar

Explore the area

Map
Rua Castilho, 11, Lisbon, 1269-072
  • Avenida da Liberdade
    ‪3 min walk‬
  • Marquis of Pombal Square
    ‪7 min walk‬
  • Eduardo VII Park
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Premier Single Room

1 bedroom, minibar, in-room safe, desk

Premier Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room (with Extra Bed)

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Lisbon

With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. .This luxury hotel is 0.2 mi (0.3 km) from Botanical Garden and 0.6 mi (0.9 km) from National Museum of Natural History.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Eduardo VII Park - 7 min walk - 0.6 km
  • Rossio Square - 17 min walk - 1.4 km
  • Santa Justa Elevator - 18 min walk - 1.6 km

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury hotel with 2 restaurants and a full-service spa
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 300 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Grill Dom Fernando, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Grill Dom Fernando - This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro - This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Lobby Bar - Onsite bar. Open daily.
Panoramic Bar S. Jorge - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Grill Dom Fernando
  • Lobby Bar
  • Panoramic Bar S. Jorge
  • Rendez Vous Bistro

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s rooftop Terrace is closed seasonally from October to May.

Renovations and closures

The following facilities or services will be unavailable from August 1 2025 to August 26 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kieron

Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break

Loved it very attentive staff, very clean rooms, breakfast was incredible fantastic location. We were unlucky to be there the 28th April with the major blackout in Portugal and when we managed to arrive back to hotel from our day trip to sintra they were very attentive, had restaurant and cafetia opened serving salads & sandwiches xx
Stayed 3 nights in Apr 2025

10/10 Excellent

Doug, Hacienda Heights

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel in a prime spot.
Stayed 1 night in Apr 2025

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Ofer, Herzliya

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Nice to have USB plug by the bed but why the power shuts down when you turn off the light? No other power outlets by the bed. The carpet in the room smells bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lewisowitz

Travelled with family
Liked: Amenities
This is a very nice Hotel. The service staff was excellent.
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great facilities

Short business trip. The room was spacious and clean and the hotel facilities were very enjoyable. Despite being on the 8th floor I never had to wait for a lift. I used the pool and sauna during the stay and both were spacious and not too busy. The top floor bar had a good ambience. Only slight problem was the A/C vent in my room rattling a lot, which I had to wiggle each night to stop. I should have reported this but as I was only on a short visit didn't bother.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with friendly staff! We experienced some unusually rainy weather during part of our stay, so the indoor pool, sauna, and hot tub were wonderful amenities to have during the storm.
Stayed 7 nights in Mar 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall but not amazing found the slipper under the bed from a previous occupant. Some fingerprints on the bathroom doors. Bathrooms need a bit of TLC at least mine. But I’m a bit OCD. Staff kind and polite and attentive. Breakfast very good. Location is good, but it’s a bit of walking to anything just as well that Taxis are cheap . Plus point it is quiet.You don’t get the noise from the street.We had a nice time and a couple of nice dinners in the downstairs restaurant. thank you to the staff on the front desk and a doorman always very kind and attentive.
Stayed 5 nights in Mar 2025

10/10 Excellent

yu zhang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta hotel, rooftop bar is amazing and the location is great
Stayed 3 nights in Mar 2025

8/10 Good

Natascha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the property very much. The room was large, very comfortable and had all the amenities available. The breakfast at the property was ok. There was a good selection, however, for a 5 star hotel, I thought the breakfast room was more like a conference room turned into a breakfast area. The bar on the 12th floor served great cocktails and their bar menu (food) was great. The downstairs Bistro was also very good. It was centrally located and we could get to the Hop On Hop Off very easily on foot. There were some nice restaurants in walking distance.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Just one comment about the room, it was very dark and could benefit with more lighting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Beunka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean, walkable, and nice area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Niamh

Stayed 2 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 4 nights in Feb 2025

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Xufeng

Stayed 6 nights in Nov 2024

10/10 Excellent

Jurgita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay at the hotel. The staff were extremely helpful, friendly and nice. The facilities at hotel were very good, very clean. The room very comfortable too. The trip was to celebrate my husband’s 50 birthday. On the day of his birthday hotel surprised him with champagne and little cake, which was lovely. If we go back to Lisbon, we will stay in the hotel again for sure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Atiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

holly

Liked: Cleanliness, staff & service
Old and run down rooms but overall good !
Stayed 3 nights in Feb 2025

6/10 Okay

Andranik

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2025