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Altis Grand Hotel

5.0 star property

Photo gallery for Altis Grand Hotel

2 restaurants, lunch served
2 bars/lounges
Premier Double Room
2 bars/lounges
Daily buffet breakfast (EUR 24 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
Rua Castilho, 11, Lisbon, 1269-072
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room (with Extra Bed)

8.6 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premier Single Room

1 bedroom, minibar, in-room safe, desk

Premier Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(77 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Lisbon

With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. .This luxury hotel is 0.2 mi (0.3 km) from Botanical Garden and 0.6 mi (0.9 km) from National Museum of Natural History.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Eduardo VII Park - 7 min walk - 0.6 km
  • Rossio Square - 17 min walk - 1.4 km
  • Santa Justa Elevator - 18 min walk - 1.6 km

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪Mama Shelter - ‬4 min walk
  • ‪Copenhagen Coffee Lab - ‬2 min walk
  • ‪The Vintage Restaurant - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury hotel with 2 restaurants and a full-service spa
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 300 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Grill Dom Fernando, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Grill Dom Fernando - This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro - This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Lobby Bar - Onsite bar. Open daily.
Panoramic Bar S. Jorge - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Grill Dom Fernando
  • Lobby Bar
  • Panoramic Bar S. Jorge
  • Rendez Vous Bistro

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s rooftop Terrace is closed seasonally from October to May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Altis Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

SHIMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place , will come again

Very good location. every thing very clean and the crew are very helpful. big breakfast ' every one can find what to eat and lots of coffee. they send a cake and sparkling wine for a birthday with out any request. every breakfast a member of the crew asks if they can help with something and gives offers on were to go or what to do. they place is clean and they clean the room very well every day. they have a spa ... nice size pool for a spa , hot bath saunas both dry and wet and gym all vey clean , very nice and for the most part very few ppl so it was a favorite place for the kids we were 6 ppl for 8 days they even allowed us to stay late because of aware flight leaving at night
Stayed 7 nights in Jul 2025

10/10 Excellent

Anoop

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel Staff was very attentive, always ask our stay so far (not common everywhere) that shows they willing to make it better. Big and spacious room, we liked the property and it’s worth a come back, as Hotel is getting older some renovation is going on, overall Hotel deserve a 5 Star overall Raiting.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a situation at the front desk, however it was resolved. Overall, the stay was very enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

payal

Stayed 3 nights in Jul 2025

8/10 Good

Lloyd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our family (2 young girls) and my wife! We needed a suite and the sofa bed was perfect! Staff was GREAT! Very polite and available without hesitation at all. Top notch! Rooms were cleaned at all times. Location was just down the hill from Libertad street. Ver close to everything within ten minute walk (Tuk Tuk, tram, shopping, on/off BUS, etc) CONS: There was construction in the hotel. They were upfront about it. Hotel feels dated but it was still very well taken care of. With the walking hills all over, would have preferred being on Libertad street but I have no actual hesitation or complaints about this hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

saeed

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anirudh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Excellent location (in between three very easily accessible metro stations). The surrounding area feels very safe. There is a great cafe 1 street away (2 min walk) from the hotel that does very good and reasonably priced food / coffeee / breakfast deals etc. Pool / spa area was great and all the staff were very friendly and helpful. Cannot fault this hotel. Would stay there again if I am lucky enough to visit Lisbon again.
Stayed 4 nights in Jul 2025

6/10 Okay

Sebastien

Stayed 2 nights in Jul 2025

10/10 Excellent

Liam

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

ARNAUD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with really kind people and a fabulous breakfast
Stayed 5 nights in Jul 2025

10/10 Excellent

Josh

Stayed 9 nights in Jul 2025

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Priya, MIAMI

Liked: Amenities
Excellent location. Concierge service great. Staff really friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Maria

Stayed 3 nights in Jul 2025

6/10 Okay

ronnie

Travelled with partner
Liked: Cleanliness
Facility location is great, staff was trying to help. The only thing I did not like is the cigarette smell in the hall ways.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

4/10 Poor

Reem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not the cleanest. Hotel is older than how pictures are showing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. The options are all fresh. There are many varieties going from cheese to fish. The rooms are incredibly clean and the staff is always friendly. Overall a great hotel for tour visit to Lisbon. I will come back to the Altis Grand Hotel if I ever comr back to Lisbon.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie Lee, san diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A quiet oasis close to everything. The service was impeccable. Rooftop view was amazing from restaurant/bar. Sauna/massage were nice. The Spa tub felt cold while I was there, so I would be careful to check into that.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, exellent hotel with pool and hot tub. Good food and friendly staff
Stayed 5 nights in Jun 2025

4/10 Poor

Kasra

Liked: Cleanliness
Disliked: Staff & service

Forgetful staff, old building with old AC

Very old hotel. AC doesn’t work too well. Front desk forgot about me, so I had to ask for manager for a new room
Stayed 3 nights in May 2025