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Eurostars Universal Lisboa

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Lobby
Lobby
Rooftop terrace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪5 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(139 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the area

Lisbon

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station, a 5-minute walk from Lisbon Casino and 6 minutes by foot from Vasco da Gama Shopping Centre. .This luxury hotel is 0.4 mi (0.7 km) from Lisbon Oceanarium and 0.6 mi (1 km) from Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 5 min walk - 0.5 km
  • Vasco da Gama Shopping Centre - 5 min walk - 0.5 km
  • MEO Arena - 8 min walk - 0.7 km
  • Parque das Nacoes Marina - 10 min walk - 0.9 km
  • Lisbon Oceanarium - 12 min walk - 1.0 km

Getting around

  • Oriente Station - 6 min walk
  • Cabo Ruivo Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 13 min drive

Restaurants

  • ‪Portugália - ‬7 min walk
  • ‪Sky Bar Tivoli - ‬5 min walk
  • ‪#SeaTheFuture - ‬6 min walk
  • ‪Honest Greens - ‬5 min walk
  • ‪Tivoli Caffè Oriente - ‬5 min walk

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and blackout drapes/curtains.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 958 out of 1258 reviews
Rating 8 - Good. 175 out of 1258 reviews
Rating 6 - Okay. 72 out of 1258 reviews
Rating 4 - Poor. 26 out of 1258 reviews
Rating 2 - Terrible. 27 out of 1258 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen, Bethesda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From start to finish it was a great experience. When we arrived, the front desk person actually came outside in the rain to help direct my husband to the parking. Room was clean, comfortable and extremely quiet - couldn’t hear anyone in the hallway. Restaurant food was excellent and once again staff were amazing. Hotel location is great. Easy access to trains and the mall.
Stayed 1 night in Feb 2026

8/10 Good

james

The room was very clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

german

Stayed 1 night in Feb 2026

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
This hotel exceeded my expectations. I spent one night here to be closer to the airport for an early flight, and this was after staying in other parts of Portugal and the friendliness of the staff was such a refreshing end to my trip. Very kind and helpful. The room was beautiful, and the food from the restaurant was excellent. I will recommend and will stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Shannon

Stayed 1 night in Jan 2026

8/10 Good

Veronika

Liked: Staff & service
Very happy with the hotel, but I don’t think it merits 5 stars. Rooms don’t have enough space for a desk, the bathrooms are tight, there is nothing special about the room that would merit 5 stars. Lovely lunch with a very lovely girl waiting on us.
Stayed 2 nights in Jan 2026

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dinning options poor not enough could have added a rice or potato option to the dish. Alarm going off at 11:00 to evacuate the hotel only to go down to a false alarm.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was beyond expectations, so clean with first class fixtures and lighting features. Wonderful rainfall shower. Lovely new decor designs. Staff was fabulous. Helped us book a restaurant we chose in downtown Lisbon for outstanding local Portuguese food.
Stayed 1 night in Jan 2026

10/10 Excellent

Shane, TORONTO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel with stunning rooftop pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Stayed 2 nights in Dec 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy rooms, great lighting, was a solo biz traveler and it was perf!
Stayed 2 nights in Jan 2026

10/10 Excellent

Samuel, WINCHESTER

Great property
Stayed 1 night in Jan 2026

10/10 Excellent

Damon

Liked: Cleanliness, amenities, property conditions & facilities
All was great!
Stayed 4 nights in Jan 2026

10/10 Excellent

Abraham Joel Roldan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great in the Hotel. I have been there twice and will continue to go.
Stayed 7 nights in Jan 2026

10/10 Excellent

Isaul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Oct 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in excellent location, close to the airport, and very close walking distance to the restaurants, the Lisbon Aquarium, Aerial Tram, shopping, etc. Hotel is modern, rooms are super clean and comfortable with all the amenities. And the breakfast buffet is outstanding with abundant food choices. All the staff were super friendly. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Isaul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at this hotel! The location was perfect, the breakfast was excellent, and the room was comfortable and well maintained. The reception staff were friendly and welcoming. Everything was great — I truly loved my stay and would highly recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Valeriia

Stayed 4 nights in Jan 2026

10/10 Excellent

Janet, Hailey

Liked: Cleanliness, property conditions & facilities
Excellent, super helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The staff is amazing (reception/bar, thank you, guys!). I didn't try the breakfast. Beautiful room with sea (river) view, clean, cosy, comfortable bed. I loved the area too. Although not central, it's very pleasant with shopping and dining options.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria, Newark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a fantastic time at the hotel. The reception staff were amazing. They were very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Azra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diogo was very friendly and accommodating and helped with language barriers. Clean rooms. Efficient staff.
Stayed 5 nights in Dec 2025